Lexmark MS711 Print Quality Guide - Page 11

Printer is printing solid black s, Repeating defects appear on prints, Step 1

Get Lexmark MS711 PDF manuals and user guides View all Lexmark MS711 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 11 highlights

Printer is printing solid black pages Print quality Guide Page 11 of 19 Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact customer support. Is the printer printing solid black pages? Repeating defects appear on prints No The problem is solved. The problem is solved. ) ) ) ) ) ) Action Yes Step 1 Go to step 2. a Replace the imaging unit if the distance between the defects is equal to any of the following: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) • 28.5 mm (1.12 in.) b Resend the print job. Do repeating defects still appear on prints? No The problem is solved.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
Printer is printing solid black pages
Action
Yes
No
Step 1
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer printing solid black pages?
Go to step 2.
The problem is solved.
Step 2
Replace the imaging unit, and then resend the print job.
Is the printer printing solid black pages?
Contact
customer
support
.
The problem is solved.
Repeating defects appear on prints
)
)
)
)
)
)
Action
Yes
No
Step 1
a
Replace the imaging unit if the distance between the defects is equal to any
of the following:
•
47.8 mm (1.88 in.)
•
96.8 mm (3.81 in.)
•
28.5 mm (1.12 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Go to step 2.
The problem is solved.
Print quality Guide
Page 11 of 19