Lexmark MX317 User Guide - Page 229
Can receive but not send faxes, Step 2, Notes, Settings, Fax Settings, Analog Fax Setup, Submit
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Troubleshooting 229 Action Yes Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. The problem is solved. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the "Rings to Answer" field, enter the number of times you want the phone to ring before the printer answers. d Click Submit. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Can receive but not send faxes Action Yes Step 1 Check if the printer is in Fax mode. From the printer control panel, press Fax to put the printer in fax mode, and then resend the fax job. The problem is solved. Can you send faxes? No Go to step 3. Contact customer support. No Go to step 2.
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