Lexmark Optra N model 240 Service Manual - Page 19

Service Error Message Table, Diagnostic Information 2-6, Finisher

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4040 Finisher Service Error Message Table Error 938 951 952 954 955 956 957 958 959 962 Symptom or Message Action Finisher Option Controller Card, No response Be sure the power cord and interface cable are securely plugged in. POR the printer. If there is still a failure, replace the finisher option controller card (PN 11D00326) located on the printer controller board. If there is still a problem, replace the finisher driver board (PN 11D0294). The delivery motor requires Go to the "Paper Delivery Motor service. Service Check" on page 2-11. The stapler assembly requires service. Be sure the stapler is clear of jams and the staple cartridge is properly installed and tested. PORA the machine if the stapler is not in the home position. If there is still a problem,go to the "Stapler Motor Service Check" on page 2-16. The adjusting plate requires Go to the "Stapler Shift Motor service. Service Check" on page 2-16. The finisher output bin assembly has had a vertical movement failure. Go to the "Tray Height Service Check" on page 2-18. The shutter requires service. Go to the "Shutter Service Check" on page 2-15. The swing guide requires service. Go to the "Swing Guide Service Check" on page 2-17. The paper full sensor requires service. Go to the "Distance Detecting Sensor Service Check" on page 2-10. The stapler motor requires service. Go to the "Stapler Motor Service Check" on page 2-16. The shift motor requires service. Go to the "Stapler Shift Motor Service Check" on page 2-16. Diagnostic Information 2-6

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Diagnostic Information 2-6
4040 Finisher
Service Error Message Table
Error
Symptom or Message
Action
938
Finisher Option Controller
Card, No response
Be sure the power cord and
interface cable are securely
plugged in. POR the printer. If
there is still a failure, replace the
finisher option controller card (PN
11D00326) located on the printer
controller board.
If there is still a problem, replace
the finisher driver board (PN
11D0294).
951
The delivery motor requires
service.
Go to the
“Paper Delivery Motor
Service Check” on page 2-11
.
952
The stapler assembly
requires service.
Be sure the stapler is clear of jams
and the staple cartridge is
properly installed and tested.
PORA the machine if the stapler is
not in the home position. If there is
still a problem,go to the
“Stapler
Motor Service Check” on page
2-16
.
954
The adjusting plate requires
service.
Go to the
“Stapler Shift Motor
Service Check” on page 2-16
.
955
The finisher output bin
assembly has had a vertical
movement failure.
Go to the
“Tray Height Service
Check” on page 2-18
.
956
The shutter requires service.
Go to the
“Shutter Service Check”
on page 2-15
.
957
The swing guide requires
service.
Go to the
“Swing Guide Service
Check” on page 2-17
.
958
The paper full sensor
requires service.
Go to the
“Distance Detecting
Sensor Service Check” on page
2-10
.
959
The stapler motor requires
service.
Go to the
“Stapler Motor Service
Check” on page 2-16
.
962
The shift motor requires
service.
Go to the
“Stapler Shift Motor
Service Check” on page 2-16
.