Lexmark T642 Troubleshooting Guide - Page 6

Print is skewed or inappropriately

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The job prints, but the top and side margins are incorrect • Make sure the Paper Size setting in the Paper menu is correct. • Make sure the margins are set correctly in your software application. Ghost images appear • Make sure the Paper Type setting in the Paper menu is correct. • Verify the environment is Class B. • Replace the charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. Some of the print is cut off on the sides, top, or bottom of the media Move the guides in the tray to the proper positions for the size loaded. Print is skewed or inappropriately slanted Move the guides in the tray to the proper positions for the size loaded. Transparency print quality is poor. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is set to Transparency.

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The job prints, but the top and side
margins are incorrect
•
Make sure the
Paper Size
setting in the Paper
menu is correct.
•
Make sure the margins are set correctly in your
software application.
Ghost images appear
•
Make sure the
Paper Type
setting in the Paper
menu is correct.
•
Verify the environment is Class B.
•
Replace the charge rolls.
•
Replace the print cartridge.
•
Replace the photoconductor kit.
Some of the print is cut off on the
sides, top, or bottom of the media
Move the guides in the tray to the proper positions for
the size loaded.
Print is skewed or inappropriately
slanted
Move the guides in the tray to the proper positions for
the size loaded.
Transparency print quality is poor.
•
Use only transparencies recommended by the
printer manufacturer.
•
Make sure the
Paper Type
setting in the Paper
menu is set to Transparency.