Lexmark W820dn User's Guide - Page 56
Solving other printing problems
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19 Solving other printing problems Use the following table to find solutions to other printing problems. Symptom The operator panel display is blank or displays only diamonds. Cause The printer self test failed. Jobs don't print. The printer is not ready to receive data. Solution Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the display. When the test is completed, the Ready message is displayed. If the messages do not appear, turn the printer off and call for service. Make sure the system board is pushed back in place and option cards are fully seated. See Reinstalling the printer system board. Make sure Ready or Power Saver appears on the display before sending a job to print. Press Go to return the printer to the Ready state. 54
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