Lexmark W820dn User's Guide - Page 61
A4, A5, JIS B5, Executive, and Letter, A3, and 11x17
UPC - 734646210522
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Symptom Cause Solution Pages are not stapled. You are trying to staple too many sheets. Reduce the number of pages in the staple job. The finisher can staple up to 50 sheets of 20 lb paper. If you attempt to staple a larger stack of paper, the finisher ejects the stack without stapling it. The staple cartridge holder is Reinstall the stapler cartridge holder into the stapler. not installed or is not installed See Replacing a staple cartridge for instructions. correctly. The staple cartridge is empty. Install a new staple cartridge. See Replacing a staple cartridge for instructions. The stapler is jammed. Check the stapler for a staple jam. See Clearing staple jams. Staples are not properly positioned in the stapler. Prime the stapler. See Priming the stapler. Staple priming fails. The Priming Failed, Retry message displays. See Priming Failed, Retry for more information. The staple cartridge is empty. Insert a new staple cartridge. See Replacing a staple cartridge for instructions. The staple priming source tray is empty. Load paper in the staple priming source tray specified in the Finishing Menu. See Staple Prime Src for more information. Bin 2 is full. Remove the stack of paper from bin 2. The staple cartridge holder is Reinstall the staple cartridge holder. not installed or is not installed correctly. See Replacing a staple cartridge for instructions. The stapler is jammed. Clear the staple jam. See Clearing staple jams for instructions. The staple is in the wrong corner of the stack. The correct staple position was not selected in the Staple Job menu item in the Finishing Menu. Select a different staple position. The Auto menu item staples the stack based on the feed method of the paper in relation to the leading edge of the paper. For more information on positions, see Staple Job and Staple positions. If necessary, reformat your print job from the software application or rotate your print job using the printer driver to avoid stapled sets that are difficult to read. A4, A5, JIS B5, Executive, and Letter Portrait Landscape ABC ABC A3, JIS B4, and 11x17 Portrait Landscape ABC Legal ABC ABC 59