Lexmark X658DFE Service Manual - Page 226

7462 Step Questions / actions Yes 13 Try using a different ethernet cable. Did this remedy the situation? Problem resolved 14 Have the network administrator check the network drop for activity. Is the drop functioning properly? Replace the controller board. Go to "Controller board removal" on page 4-16 15 Is the printer on the same wireless network as the other devices? 16 Assign the correct wireless network to the printer. Did this fix the problem? Go to step 17. Problem resolved 17 Are the other devices on the wireless network Go to step 18. communicating properly? 18 Verify that the wireless card is properly seated on the controller board. Is the wireless card seated correctly? 19 Properly reseat the wireless card. Did this fix the problem? 20 Is the antenna damaged? Go to step 20. Problem resolved. Go to step 22. 21 Replace the antenna. Did this fix the problem? 22 Verify that the antenna is properly connected to the wireless card. Is it connected correctly? Problem resolved Go to step 24. 23 Properly connect the antenna. Did this fix the problem? Problem resolved 24 Check pin 6 for +3.3V, and Pin 5 for +5V. on connector of the controller board. Pins 1 and 4 are GND. Are the voltages and GNDs correct? Replace the wireless card. Go to "Wireless network card" on page 4-52 No Go to step 14. Contact the network administrator. Go to step 16. Go to step 17. Contact the network administrator. Go to step 19. Go to step 20. Go to step 21. Go to step 22. Go to step 23. Go to step 24. Replace the controller board. Go to "Controller board removal" on page 4-16 2-192 Service Manual