Lexmark X7550 User's Guide (Mac)
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- Lexmark X7550 | User's Guide (Mac) - Page 1
Lexmark 7500 Series All-In-One User Guide May 2007 www.lexmark.com - Lexmark X7550 | User's Guide (Mac) - Page 2
- Lexmark X7550 | User's Guide (Mac) - Page 3
the printer 6 General networking...6 Wireless networking...9 Advanced wireless setup...15 Installing an internal wireless print server 16 Printing...18 Getting started...18 Learning about the All-In-One software print options 22 Performing printing and related tasks 24 Managing print jobs - Lexmark X7550 | User's Guide (Mac) - Page 4
Using genuine Lexmark print cartridges 149 Ordering print cartridges...149 Ordering paper and other supplies 150 Finding information about the printer 151 Contacting Customer Support...154 Troubleshooting...155 Setup troubleshooting...155 Wireless troubleshooting...161 Print troubleshooting...172 - Lexmark X7550 | User's Guide (Mac) - Page 5
the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark - Lexmark X7550 | User's Guide (Mac) - Page 6
in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks. Wired network example • A computer, a laptop, and a printer are connected by Ethernet cables to - Lexmark X7550 | User's Guide (Mac) - Page 7
The network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL - Lexmark X7550 | User's Guide (Mac) - Page 8
a unique hardware identification number to distinguish it from other devices on the network. This is called the Media Access Control (MAC) address. If your printer has a factory installed internal wireless print server, the MAC address is a series of letters and numbers located on the back of your - Lexmark X7550 | User's Guide (Mac) - Page 9
printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation. Wireless networking IP addresses Finding IP addresses An IP address is a unique number used by devices on an IP network to locate and communicate - Lexmark X7550 | User's Guide (Mac) - Page 10
can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set - Lexmark X7550 | User's Guide (Mac) - Page 11
1 Insert the printer software CD. 2 From the Finder desktop, double-click the Lexmark 7500 Series icon. 3 Double-click Install. 4 Click Continue. 5 Follow the instructions on the computer screen. If your printer is already installed but you have not set it up for use on your wireless network, you - Lexmark X7550 | User's Guide (Mac) - Page 12
12 Changing wireless settings after installation Use the Wireless Setup Assistant to change your password, network name (SSID), or other wireless setting. 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the - Lexmark X7550 | User's Guide (Mac) - Page 13
can print or scan using a network printer connected to a local or remote subnet. 1 Open the application that you want to use. The Network Selection sheet can be accessed through three different paths: If you are using Lexmark Setup Assistant (during setup) Do this a Install the printer software - Lexmark X7550 | User's Guide (Mac) - Page 14
want to connect the printer to the computer using a USB cable. - If the printer does not have a wireless print server installed and you want to connect the printer to the computer using a USB cable. • Orange indicates that the printer is ready to be configured for wireless printing, but it is not - Lexmark X7550 | User's Guide (Mac) - Page 15
-click the Lexmark 7500 Series icon. 9 Double-click the Install icon. 10 Click Continue. 11 Follow the instructions on the computer screen. Note: Store your network name and password in a safe place for future reference. Adding a printer to an existing ad hoc wireless network using Mac 1 From the - Lexmark X7550 | User's Guide (Mac) - Page 16
the printer to be used on a wireless network. If your printer does not have an internal wireless print server already installed, you can purchase one separately. Use the following instructions to install the internal wireless print server: 1 Turn off your printer, and then unplug the power cord from - Lexmark X7550 | User's Guide (Mac) - Page 17
You are now ready to configure the internal wireless print server to work on your wireless network. Networking the printer 17 - Lexmark X7550 | User's Guide (Mac) - Page 18
paper support, and adjust the paper guides to rest against the edges of the paper. Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides. Related topics: • "Using the automatic paper type sensor" on page 18 Using the automatic paper type sensor The printer - Lexmark X7550 | User's Guide (Mac) - Page 19
bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: • The print side of the envelopes faces you. • The envelopes are designed for use with inkjet printers. • The paper guides rest against the edges of the envelopes. Notes: • Do - Lexmark X7550 | User's Guide (Mac) - Page 20
results loading them one at a time. 1 Load iron-on transfers with the print side of the transfer facing you. 2 Make sure: • You follow the loading instructions that came with the iron-on transfers. • The transfers are loaded in the center of the paper support. • The paper guides rest against the - Lexmark X7550 | User's Guide (Mac) - Page 21
the number of pages needed to print the banner. 3 Place the required stack of banner paper on the top cover. 4 Feed the leading edge of the banner paper into the printer first. 5 Make sure: • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the - Lexmark X7550 | User's Guide (Mac) - Page 22
be ironed onto fabric. Learning about the All-In-One software print options Choosing a paper size 1 With a document open, click File Page Setup. 2 From the "Format for" pop-up menu, choose 7500 Series. Note: When you select Any Printer, your paper size choices are limited. By selecting the name of - Lexmark X7550 | User's Guide (Mac) - Page 23
scanned image. Related topics: • "Customizing scan settings from the Scan dialog" on page 48 • "Enhancing photo print quality using the software" on page 105 Resetting All-In-One software settings to defaults 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the - Lexmark X7550 | User's Guide (Mac) - Page 24
see the instructions that came with the paper.) Note: For best results, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. 2 Customize the settings as needed in the Page Setup dialog - Lexmark X7550 | User's Guide (Mac) - Page 25
Print. b From the Printer pop-up menu, choose 7500 Series. c For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step. d From the Copies & Pages pop-up menu, type the number of copies to be printed. e From the same pop-up menu, choose Quality & Media. • From the Paper - Lexmark X7550 | User's Guide (Mac) - Page 26
OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File Print. b From the Printer pop-up menu, choose 7500 Series. c Click Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it - Lexmark X7550 | User's Guide (Mac) - Page 27
Page Setup. b From the "Format for" pop-up menu, choose 7500 Series. c From the Paper Size pop-up menu, choose a paper size. d Choose an orientation. e Click OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File Print. b From the Printer pop-up - Lexmark X7550 | User's Guide (Mac) - Page 28
20 Printing a banner 1 Remove all paper from the paper support. 2 paper into the paper support with the leading edge of the banner going into the printer. 5 Adjust the left and right paper guides. 6 Customize the settings in the Page Setup dialog. a With your document open, choose File Page Setup - Lexmark X7550 | User's Guide (Mac) - Page 29
in black and white This setting is available only if there is a black print cartridge installed. 1 Load paper. 2 Customize the settings in the Page Setup dialog as needed. 3 With a document open, click File Print. 4 From the Printer pop-up menu, choose 7500 Series. 5 From the third pop-up menu - Lexmark X7550 | User's Guide (Mac) - Page 30
menu, select Reverse. 4 Click Print. For Mac OS X version 10.3.9: 1 With a document open, click File Print. 2 From the third pop-up menu, choose Paper Handling. 3 Select Reverse page order. 4 Click Print. Related topics: • "Using the Print dialog" on page 134 Printing document files from a memory - Lexmark X7550 | User's Guide (Mac) - Page 31
with the front page down, one on top of the other, until the booklet is complete. 5 Bind the bundles together to complete the booklet. Printing on both sides of the paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper automatically for letter- or A4 - Lexmark X7550 | User's Guide (Mac) - Page 32
Load plain paper. 2 From the Finder desktop, double-click the Lexmark 7500 Series folder. 3 Double-click the Lexmark 7500 Series Utility icon. 4 From the Maintenance tab, click Print Test Page. A page prints. If the test page did not print at all or has quality problems, attend to any error messages - Lexmark X7550 | User's Guide (Mac) - Page 33
the control panel: 1 Press . Printing stops and the print cartridge carrier returns to its home position. 2 Press to turn off the printer. To cancel a print job using the computer: 1 While the document is printing, click the printer icon on the dock. 2 From the queue window, select the job you want - Lexmark X7550 | User's Guide (Mac) - Page 34
it to dry to avoid ink smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges of the paper. Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides. Related topics: • "Using the automatic - Lexmark X7550 | User's Guide (Mac) - Page 35
Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). 1 Open the top cover. 2 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. 3 Close the top cover to avoid dark edges on the scanned - Lexmark X7550 | User's Guide (Mac) - Page 36
. Place these items on the scanner glass. 2 Adjust the paper guide on the Automatic Document Feeder tray against the edges of the paper. Automatic Document Feeder paper capacity Load up to 25 sheets of: • Letter paper • A4 paper • Legal-size paper Make sure • The document is loaded text side up - Lexmark X7550 | User's Guide (Mac) - Page 37
tray. • You do not use media printed with metallic ink particles. • You avoid embossed designs. Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the - Lexmark X7550 | User's Guide (Mac) - Page 38
. 8 Press to preview the copy. 9 Press to continue adjusting the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your settings you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass. 3 From the - Lexmark X7550 | User's Guide (Mac) - Page 39
printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints or Draft. 8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your settings - Lexmark X7550 | User's Guide (Mac) - Page 40
of the page to the printer memory. 9 When asked if you want to copy another page, press to choose Yes. 10 Load the second page of the panel" on page 113 Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals - Lexmark X7550 | User's Guide (Mac) - Page 41
. 8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper without having to flip the paper manually. This is useful when printing - Lexmark X7550 | User's Guide (Mac) - Page 42
printer scans the first page of the original document. 10 printer then prints the first page of the copy, pulls the paper inward, and prints the second page of the copy. Warning: Do not touch the paper while the printer is actively printing. Copying multiple pages on one sheet (N-Up) 1 Load paper - Lexmark X7550 | User's Guide (Mac) - Page 43
the scanner bar returns to its home position. 2 Press to turn off the printer. Related topics: • "Using the control panel" on page 113 Changing the selected. 4 Press . From here Color Quality Content Type 2-Sided Original Paper Handling You can Choose to copy in color and black and white. Adjust - Lexmark X7550 | User's Guide (Mac) - Page 44
Scanning Getting started Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Note: The maximum scan area for the scanner glass is - Lexmark X7550 | User's Guide (Mac) - Page 45
for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document text side up into the Automatic these items on the scanner glass. 2 Adjust the paper guide on the Automatic Document Feeder tray against the edges of the - Lexmark X7550 | User's Guide (Mac) - Page 46
" on page 138 Editing the Customize list The list of applications in the Customize list is generated when you install the All-In-One software. You can expand this list to a maximum of 50 applications. You can add, remove, or modify an application in the Customize list. 1 From the Finder - Lexmark X7550 | User's Guide (Mac) - Page 47
51 Adjusting color settings when scanning You can manually adjust the color settings for optimum color output. 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark 7500 Series Center icon. 3 From the All-In-One Center, click Preview/Edit to open the Scan - Lexmark X7550 | User's Guide (Mac) - Page 48
can adjust the scan settings and do creative scanning jobs on the Scan dialog. 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark 7500 Series Center icon. 3 Click Preview/Edit to open the Scan dialog. 4 Click to open the Scan Settings drawer and change - Lexmark X7550 | User's Guide (Mac) - Page 49
to customize the scan setting manually instead of using a preset Enabling gamma lets you adjust the amount of ink on the page. Blur/Sharpen Adjust the mirror image of the document or image. Defaults Reset the Adjustment controls to the factory default settings. One Center" on page 138 Scanning 49 - Lexmark X7550 | User's Guide (Mac) - Page 50
software You can use the Auto-crop feature to highlight certain focal points or to show only a specific portion of an image. 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark 7500 Series Center icon. 3 From the All-in-One area to a part of the image - Lexmark X7550 | User's Guide (Mac) - Page 51
print quality using the software" on page 105 Selecting the All-In-One preview when Scan button pressed on the printer is selected. 6 Click OK to Resetting All-In-One software settings to defaults 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark - Lexmark X7550 | User's Guide (Mac) - Page 52
. 4 Press . 5 If your printer is connected to more than one computer: a Press or repeatedly until the setup and are being asked for it: 1 Enter the PIN using the and to select a digit location and the and to select a value for that digit. 2 Press . 6 Wait until the printer has finished downloading - Lexmark X7550 | User's Guide (Mac) - Page 53
9 to step 10 as needed. 12 Press . 13 Follow the instructions on your computer Finder desktop, double-click the Lexmark 7500 Series folder. 3 Double-click the Lexmark 7500 Series Center icon. 4 PDF, the Save dialog will only prompt once. All scanned pages are saved to only one file since PDF supports - Lexmark X7550 | User's Guide (Mac) - Page 54
is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the Finder desktop, double-click the Lexmark 7500 Series folder. 4 Double-click the Lexmark 7500 Series Center icon. 5 From the "What is being scanned?" menu - Lexmark X7550 | User's Guide (Mac) - Page 55
customize the settings as needed. 10 Crop photos, if needed. For more information, see "Cropping photos using the software" on page 50. 11 Click scanning logos, parts of a magazine page, or sections of a photo. 1 Make sure the printer is connected to a computer, and both the printer and the computer - Lexmark X7550 | User's Guide (Mac) - Page 56
) software feature to scan a document and produce text you can edit with a word-processing application. Note: This function will work only if you have installed ABBYY FineReader 5 SprintX. 1 Load an original document facedown on the scanner glass. 2 From the Finder desktop, double-click the Lexmark - Lexmark X7550 | User's Guide (Mac) - Page 57
the software application, click File Save As. 9 Enter the file name, format, and location where you want the scanned image to be saved. 10 Click the printer. To cancel a scan using the software: 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark 7500 - Lexmark X7550 | User's Guide (Mac) - Page 58
to scan Assigning a name to your computer You can assign a name to your computer when you install the printer software for the first time. Choose this name when you scan an item on the network printer and want to send the scanned image to your computer. The name of the computer can be changed - Lexmark X7550 | User's Guide (Mac) - Page 59
. You can assign a "scan to network" PIN when you install the printer software for the first time. You can also change it as needed. 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark 7500 Series Center icon. 3 From the menu, choose Advanced Network - Lexmark X7550 | User's Guide (Mac) - Page 60
to scan is highlighted. 6 Press . If you set a PIN during network setup and are being asked for it: a Enter the PIN using the and to select a digit location and the and b Press . 7 Wait until the printer has finished downloading the scan applications list. 8 Make your selections using the control - Lexmark X7550 | User's Guide (Mac) - Page 61
with equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see the topics listed under "Setup troubleshooting" in the "Troubleshooting" chapter. Notes: • The printer is an analog device that works best when directly connected to the wall jack. • Other devices - Lexmark X7550 | User's Guide (Mac) - Page 62
• Norway • Denmark • Italy • Sweden • Netherlands • France • Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. 1 Connect one end of the telephone cord into the Line port of the - Lexmark X7550 | User's Guide (Mac) - Page 63
connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to - Lexmark X7550 | User's Guide (Mac) - Page 64
equipment to the printer: 1 Remove the plug from the back of the printer. Note: Once this printer by the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer - Lexmark X7550 | User's Guide (Mac) - Page 65
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord - Lexmark X7550 | User's Guide (Mac) - Page 66
wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone - Lexmark X7550 | User's Guide (Mac) - Page 67
computer. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment • A telephone • Two telephone cords • A telephone wall jack 2 Connect one telephone cord to the LINE port of the printer, and then plug it into an - Lexmark X7550 | User's Guide (Mac) - Page 68
printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer • Three telephone cords • A telephone wall jack 2 Connect one telephone cord into the LINE port of the printer, and then plug - Lexmark X7550 | User's Guide (Mac) - Page 69
Connect a third telephone cord from the answering machine to the EXT port of the printer. Related topics: • "Using an RJ11 adapter" on page 62 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary - Lexmark X7550 | User's Guide (Mac) - Page 70
jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Related topics: • "Using an RJ11 adapter" on page 62 Using a digital phone service The fax modem is an analog device. Certain devices can be - Lexmark X7550 | User's Guide (Mac) - Page 71
it to dry to avoid ink smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges of the paper. Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides. Related topics: • "Using the automatic - Lexmark X7550 | User's Guide (Mac) - Page 72
Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). 1 Open the top cover. 2 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. 3 Close the top cover to avoid dark edges on the scanned - Lexmark X7550 | User's Guide (Mac) - Page 73
. Place these items on the scanner glass. 2 Adjust the paper guide on the Automatic Document Feeder tray against the edges of the paper. Automatic Document Feeder paper capacity Load up to 25 sheets of: • Letter paper • A4 paper • Legal-size paper Make sure • The document is loaded text side up - Lexmark X7550 | User's Guide (Mac) - Page 74
to dry thoroughly before loading into the Automatic Document Feeder tray. • You do not use media printed with metallic ink particles. • You avoid embossed designs. Sending a fax Entering a fax number 1 Make sure the printer is on and it is connected to a working phone line. 2 From the control panel - Lexmark X7550 | User's Guide (Mac) - Page 75
Hook Dial is a manual dialing feature that lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful Enter a fax number using any of the methods listed in this table. Note: Only one fax number can be entered for On Hook Dial. e Press to start the fax - Lexmark X7550 | User's Guide (Mac) - Page 76
a fax number, see the table that begins with step 4 on page 74. Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #. 6 Press to start the fax job. Note: If you are scanning individual - Lexmark X7550 | User's Guide (Mac) - Page 77
You can enter the hour based on a 12-hour or 24-hour system. 10 Press once. 11 Enter the minute you want to send the fax in the a call (On Hook Dial) The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must - Lexmark X7550 | User's Guide (Mac) - Page 78
part of the fax number. • A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #. • Only one fax number can be entered for On Hook Dial. 8 Press . Related topics: • "Entering a fax number" on page 74 Receiving a fax Receiving a fax automatically 1 Make sure the printer - Lexmark X7550 | User's Guide (Mac) - Page 79
hear fax tones. 5 Hang up the telephone. The printer receives the fax. Receiving a two-sided fax The printer has a built-in duplex unit that lets you print received faxes on both sides of the paper. Note: For two-sided printing, use only plain paper in letter or A4-size. 1 From the control panel - Lexmark X7550 | User's Guide (Mac) - Page 80
. The printer supports two distinct Setup submenu is highlighted. 5 Press . 6 Press or repeatedly until the Ringing and Answering submenu is highlighted. 7 Press . 8 Press or repeatedly until you reach the Caller ID Pattern menu item. 9 Press or repeatedly until the setting you want appears. 10 - Lexmark X7550 | User's Guide (Mac) - Page 81
Print a list with the name, the fax number, and the Speed Dial number of each person. Note: This is available when Phone Book entries exist. 6 Press to enter the menu item you highlighted, and follow the instructions the Lexmark 7500 Series folder. 2 Double-click the 7500 Series Fax Setup Utility - Lexmark X7550 | User's Guide (Mac) - Page 82
-click the Lexmark 7500 Series folder. 2 Double-click the Fax Setup Utility icon. printer's Speed Dial list. Note: Only the fax numbers specified in the Address Book contact is reflected on the Speed Dial list. If there is more than one until Create appears. 9 Press . 10 Enter the prefix to be dialed - Lexmark X7550 | User's Guide (Mac) - Page 83
service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes. 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until the Fax Setup repeatedly until the Fax Setup submenu is highlighted. 5 - Lexmark X7550 | User's Guide (Mac) - Page 84
detected, the printer automatically receives the cover page. Use the keypad to enter numbers or characters. 10 Press to save and exit when you finish creating the cover page. until the Fax Setup submenu is highlighted. 4 Press . 5 Press or repeatedly until the Fax Printing submenu is highlighted - Lexmark X7550 | User's Guide (Mac) - Page 85
you reach Fax Forward. 9 Press or repeatedly until the value you want appears. 10 Press . 11 Enter the number to which you want to forward the fax. 12 Press to save the number. Printing fax activity reports You can print reports of faxes sent and/or received. 1 From the control panel, press or - Lexmark X7550 | User's Guide (Mac) - Page 86
4 Press . 5 Press or repeatedly until the Fax Printing submenu is highlighted. 6 Press . 7 Press or or repeatedly until Fax is highlighted. b Press . c Press or repeatedly until the Fax Setup submenu is highlighted. d Press . e Press or repeatedly until the Fax Blocking submenu is highlighted - Lexmark X7550 | User's Guide (Mac) - Page 87
If you want to print a list of blocked faxes: Lexmark 7500 Series folder. 2 Double-click the 7500 Series Fax Setup Utility icon. 3 From the Fax Setup Utility dialog, choose the printer from the Device pop-up menu. Note: If you are using a network printer to send a fax, the MAC address of your printer - Lexmark X7550 | User's Guide (Mac) - Page 88
number. Notes: - You can include a calling card number as part of the fax number. - Enter a maximum of 64 digits in a fax number. • Select incoming call options. • Select Auto Answer options. • Select whether you want to forward a fax, or print it and then forward it. • Enter a fax forwarding number - Lexmark X7550 | User's Guide (Mac) - Page 89
an incoming fax to fit to the paper size loaded, or print it on two sheets of paper. • Choose whether to print a footer (the date, time, and page number) to appear on each page you receive. • If your printer has duplex unit is installed, specify whether you want to print on both sides of the page - Lexmark X7550 | User's Guide (Mac) - Page 90
printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper the right of the slots on the printer to come on. The light blinks to indicate the - Lexmark X7550 | User's Guide (Mac) - Page 91
is installed. When the flash drive is recognized, the message Storage Device Detected appears. If the printer does not read the flash drive, remove and reinsert it. Warning: Do not touch cables, any network adapter, the flash drive, or the printer in the area shown while actively printing, reading - Lexmark X7550 | User's Guide (Mac) - Page 92
actively printing, reading, or writing from it. If the printer is connected to the computer through a USB cable: 1 Click on the Finder desktop, and then drag it to the trash icon on the dock. 2 Remove the memory card or flash drive. If the printer is connected to the computer through a wireless - Lexmark X7550 | User's Guide (Mac) - Page 93
you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press repeatedly until Print All Photos is highlighted. 5 Press . 6 Press or to select the number of photos to - Lexmark X7550 | User's Guide (Mac) - Page 94
to save your selections. 7 Press . 8 Press again. One or more proof sheets print. 9 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye reduction, page layout, print options, and paper size. Note: When making selections, make sure to - Lexmark X7550 | User's Guide (Mac) - Page 95
or an error message will be displayed on the control panel of the printer. For more information, see the camera documentation. • The printer reads only one media device at a time. Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing from - Lexmark X7550 | User's Guide (Mac) - Page 96
display or Camera owners manual for further information. After a few seconds, the following message appears: Use Camera to choose and print photos. Press to select printer default settings. 4 If you want to use the camera to control printing photos, see the instructions in the camera documentation - Lexmark X7550 | User's Guide (Mac) - Page 97
see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press to select Browse and Print Photos. 5 buttons. 10 Press to save your changes. 11 Press to go back to the photo. 12 Press or to select the number of copies to print. Note: - Lexmark X7550 | User's Guide (Mac) - Page 98
All "N" Photos (Where "N" is the number of photos on the memory card detected by the printer.) • Save Recent Date Photos • Save Date Range 9 Press . 10 Follow the instructions on the control panel display of the printer. Notes: • If there is not enough memory on the flash drive, a prompt appears on - Lexmark X7550 | User's Guide (Mac) - Page 99
Computer. 6 Press . If the computer is connected directly to the printer through a USB cable: a Press to begin saving photos to your computer. b Follow the instructions on the computer screen. If the printer is connected to a wireless network, you will be asked to select the computer that you want - Lexmark X7550 | User's Guide (Mac) - Page 100
OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File Print. b From the Printer pop-up menu, choose 7500 Series. c Click Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it - Lexmark X7550 | User's Guide (Mac) - Page 101
using the software" on page 105 Printing color images in black and white This setting is available only if there is a black print cartridge installed. 1 Load paper. 2 Customize the settings in the Page Setup dialog as needed. 3 With a document open, click File Print. 4 From the Printer pop-up - Lexmark X7550 | User's Guide (Mac) - Page 102
the Lexmark 7500 Series Center icon. 4 Select Prompt for multiple pages. 5 Click Scan. 6 In the Save dialog, enter a file name for your scan job. 7 From the Where pop-up menu, choose a destination for the scanned items. 8 From the "Format for" pop-up menu, choose a file type. 9 Click Save. 10 When - Lexmark X7550 | User's Guide (Mac) - Page 103
. All scanned pages are saved to only one file since PDF supports multiple-page scanning. Related topics: • "Loading original documents on the scanner glass" on page 34 Saving a scanned image 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an - Lexmark X7550 | User's Guide (Mac) - Page 104
Lexmark 7500 Series folder. 2 Double-click the Lexmark 7500 Series Center icon. 3 From the All-In-One Center scanning" on page 47 Cropping photos using the software You can use the Auto-crop feature to area. • Click and drag the crop area to a part of the image you want copied. Note: These actions - Lexmark X7550 | User's Guide (Mac) - Page 105
One Center" on page 138 Enhancing photo print quality using the software 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click the Lexmark . 8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your - Lexmark X7550 | User's Guide (Mac) - Page 106
the Scan dialog" on page 48 • "Enhancing photo print quality using the software" on page 105 Transferring photos from a memory device to the computer over a wireless network If the printer is connected to a computer through a wireless network connection, you can transfer photos from a memory card - Lexmark X7550 | User's Guide (Mac) - Page 107
8 Choose the folder where you want the selected images to be saved. 9 Click Save. Related topics: • "Using the Network Card Reader" on page 140 • "Inserting a memory card" on page 90 • "Inserting a flash drive" on page 91 • "Transferring photos from a memory device to the computer using the control - Lexmark X7550 | User's Guide (Mac) - Page 108
the printer Understanding the printer parts Checking the box contents Name 1 Black print cartridge 2 Color print cartridge 3 Telephone cord 4 Power cord 5 Installation cable 6 Quick Setup sheet 7 User's Guide Description Cartridges to be installed into the printer. Note: Cartridge combinations - Lexmark X7550 | User's Guide (Mac) - Page 109
Name 8 Installation software CD for Windows and Macintosh Description • Installation software for the printer • User's Guide: Comprehensive Version in electronic format • Mac Help Related topics: • "Understanding the parts of the printer" on page 109 Understanding the parts of the printer Use the - Lexmark X7550 | User's Guide (Mac) - Page 110
it exits. 13 Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF. Use the 1 Scanner unit 2 Print cartridge carrier 3 EXT port 4 USB port To Access the print cartridges. Install, replace, or remove a print cartridge. Connect additional devices, such as a data - Lexmark X7550 | User's Guide (Mac) - Page 111
an internal wireless print server installed. For more information, see "Ordering paper and other supplies" on page 150. 6 Duplex cover • Print on both sides of the paper • Remove paper jams. 7 Power supply with port Connect the printer to a power source. Plug the power cord into the power supply - Lexmark X7550 | User's Guide (Mac) - Page 112
2 Grasp the control panel at the front. Lift and rotate it back to remove it (if one is installed). 3 Choose the correct control panel for your language. 4 Align the tabs on the control panel with the holes on the printer. The control panel is at an angle. Understanding the printer 112 - Lexmark X7550 | User's Guide (Mac) - Page 113
place. Related topics: • "Using the control panel" on page 113 • "Understanding the parts of the printer" on page 109 Using the control panel buttons and menus Using the control panel The control panel contains: • Power on/off button • 60.96 mm (2.4 inch) display capable of showing color graphics - Lexmark X7550 | User's Guide (Mac) - Page 114
the sections of the control panel: Item Description 1 Display Shows: • Printer status • Messages • Menus 2 Use to: • Turn the printer on and off. • Stop the print, copy, scan, or fax process. 3 Print on both sides of the paper (duplex). A green backlight comes on when the duplex function is - Lexmark X7550 | User's Guide (Mac) - Page 115
made in a submenu. Note: You must press to save the values you specified in the control panel menus before the printer timeouts and loses any value changes you made. 3 • Cancel a print, copy, scan, or fax job in progress. • Clear a fax number or end a fax transmission and return to the fax - Lexmark X7550 | User's Guide (Mac) - Page 116
increase the number copies of a photo you want to print. • In Photo mode or Scan mode, move the or Photo mode: Enter the number of copies or prints you want to make. In Fax mode: • Enter . 3 Start a copy, scan, fax, or photo print job, depending on which mode is selected. Related topics: - Lexmark X7550 | User's Guide (Mac) - Page 117
many page images to print on one side of a sheet of paper. Choose how many copies of an image to print on a page. Specify the size of the document being copied. Specify the contents of your original copy, such as photo, text only, line drawing, or text and graphics. Understanding the printer 117 - Lexmark X7550 | User's Guide (Mac) - Page 118
until you reach the one you want repeatedly to reach Print Photos • View photos. • Choose photos for editing and printing. • Specify the number of copies to print. Select Computer Choose a network host computer. This selection is displayed only if the internal wireless print server of the printer - Lexmark X7550 | User's Guide (Mac) - Page 119
print all photos: • 1 Per Page Prints one photo per one sheet of photo paper. • 2 Per Page Prints two photos per one sheet of photo paper. • 3 Per Page Prints three photos per one sheet of photo paper. • 4 Per Page Prints four photos per one sheet of photo paper. • Index Print Prints the printer 119 - Lexmark X7550 | User's Guide (Mac) - Page 120
that came with your camera. To access the PictBridge Default Print Settings menu: 1 Connect a PictBridge-enabled digital camera to the printer. 2 When the control panel display indicates, press . From here Photo Size Layout Quality Paper Handling You can Specify the size of the photo or photos - Lexmark X7550 | User's Guide (Mac) - Page 121
or repeatedly until Print Files is highlighted. 1 Make sure the printer is connected to the computer with a USB cable. 2 Insert print. b Press to print the file. View the Paper Handling menu. For more information, see "Using the Paper Handling submenu" on page 125. 4 Press to save the values as user - Lexmark X7550 | User's Guide (Mac) - Page 122
through the submenus or menu items until you reach the one you want to change. Press to enter the submenu or Edit Fax Settings To Add, edit, and print names and fax numbers of individuals or groups. View listening to the call through a speaker on the printer. This is useful when you must navigate an - Lexmark X7550 | User's Guide (Mac) - Page 123
a USB cable, press to make any changes for this scan job. or for a Quick Scan if you do not want If you want to make changes, press . The Downloading scan applications list from your computer. Please wait. message appears for a few seconds. The Scan Mode menu appears. Note: If your printer is - Lexmark X7550 | User's Guide (Mac) - Page 124
Setup is highlighted. 2 Press . The Setup menu appears. 3 From the Setup menu, you can: • Press or repeatedly to scroll through the submenus or menu items until you reach the one or menu item in the Setup menu. Use this Paper Handling Change Printer Default Settings Change Copy Default Settings - Lexmark X7550 | User's Guide (Mac) - Page 125
printing, you cannot start copy, print, or scan jobs from the printer. Network Setup Print a network setup page, which is a list of installed appears next to the user default setting. Using the Paper Handling submenu 1 From the Setup menu, press or repeatedly until Paper Handling is highlighted. 2 - Lexmark X7550 | User's Guide (Mac) - Page 126
On or Off. On is the default. Set the printer to enter a power saving mode at or after a certain time limit. Allow your system support person to block to prevent individual users on a network from making printer setting changes using the Printer Setup Utility. Set the volume of the speaker during - Lexmark X7550 | User's Guide (Mac) - Page 127
paper loaded. For more information, see "Using the Paper Handling submenu" on page 125. Using the Change Print File Default Settings submenu 1 From the Setup menu, press or repeatedly until Change Print user default settings. Choose specific values for printing faxes, and opt to save them as user - Lexmark X7550 | User's Guide (Mac) - Page 128
information at the bottom of each page of a fax. 2-Sided Print Choose to print faxes on one or both sides of a sheet of paper. Paper Handling Specify the size and type of paper loaded. For more information, see "Using the Paper Handling submenu" on page 125. Understanding the printer 128 - Lexmark X7550 | User's Guide (Mac) - Page 129
Now you can create a dial prefix if one is needed for an outside line. Dial Send Speed Choose a bits per second (bps) number as the On or Off . Error Correction Choose between values Settings submenu 1 From the Setup menu, press or repeatedly x 10 in., and 8.5 x 11 in. Understanding the printer 129 - Lexmark X7550 | User's Guide (Mac) - Page 130
internal wireless print server is installed in the printer. 1 From the Setup menu, press or repeatedly until Network Setup is highlighted. 2 Press . 3 After changing values, press to save these values and exit this submenu. Use this Reset Network Adapter Defaults Print Network Setup Page Wireless - Lexmark X7550 | User's Guide (Mac) - Page 131
Reset Defaults To See the current ink levels for both print cartridges. Clean the print cartridge nozzles of both cartridges. Align both cartridges to improve print quality. See a short video on the display with instructions on how to change print cartridges. Print a test page to see if the printer - Lexmark X7550 | User's Guide (Mac) - Page 132
screen to download the driver and install the printer software. Related topics: • "Removing the printer software" on page 132 • "Removing and reinstalling the software" on page 207 Removing the printer software If the printer software is not installed properly, a communication error message appears - Lexmark X7550 | User's Guide (Mac) - Page 133
Name window, choose your printer. 3 Click Continue. Related topics: • "Installing the printer software" on page 132 Using the Printer Setup Complete dialog The Printer Setup Complete dialog provides helpful options after successful installation. From here you can: • Check for special offers. • Print - Lexmark X7550 | User's Guide (Mac) - Page 134
and exit the Page Setup dialog. Related topics: • "Using the Print dialog" on page 134 Using the Print dialog You can open the Print dialog from almost any application: 1 With a document open, choose File Print. The Print dialog appears. • For Mac OS X version 10.3: Understanding the printer 134 - Lexmark X7550 | User's Guide (Mac) - Page 135
the short edge of the page) Save the print job as a file. Choose any of these options: • PDF • Postscript Schedule a print job. You can choose to print a file immediately, put it on hold, or specify a time for the printer to print. Specify a priority for printing. Understanding the printer 135 - Lexmark X7550 | User's Guide (Mac) - Page 136
ColorSync Color Conversion Quartz Filter Cover Page Print Cover Page Note: This option is available only in Mac OS X version 10.4 or later. Cover Page Type Quality & Media Color Options Advanced Options Billing Info Paper Type Print Quality Document Color Mirror Automatic Image Sharpening - Lexmark X7550 | User's Guide (Mac) - Page 137
various PDF options for your file. later) Fax (in Mac OS X version 10.3) Fax a document. Cancel Exit the Print dialog without making any changes to the settings. Print Print a document. Related topics: • "Using the Page Setup dialog" on page 133 Using Printer Services Printer Services provides - Lexmark X7550 | User's Guide (Mac) - Page 138
Support. • Obtain software version information. To access Printer Services: 1 With a document open, click File Print. 2 From the third pop-up menu from the top, choose Printer Services. Related topics: • "Using the Print dialog" on page 134 • "Using the Utility" on page 142 Using the All-In-One - Lexmark X7550 | User's Guide (Mac) - Page 139
and other settings are optimized based on your selection: • To be printed • To be viewed on monitor/Web page • To be faxed • To be edited (OCR) Send scanned image to Choose where to send scanned images, such as multiple pages if you are scanning only a single item. Understanding the printer 139 - Lexmark X7550 | User's Guide (Mac) - Page 140
Card Reader icon. • Go to the Mac OS X drive where the printer software was installed. Choose Library Printers Lexmark Lexmark 7500 Series folder. Double-click the Lexmark Network Card Reader icon. • Insert a memory card or flash drive into the printer. 1 After the memory device is detected - Lexmark X7550 | User's Guide (Mac) - Page 141
1 Choose Lexmark Network Card Reader Preferences. 2 If necessary, click General. 3 Choose whether to show a notification dialog when a memory device is inserted into the printer. 4 Click photos from a memory device to the computer over a wireless network" on page 106 Understanding the printer 141 - Lexmark X7550 | User's Guide (Mac) - Page 142
maintenance and helpful Web links. From here you can: • Install the print cartridges. • Print a test page. • Print an alignment page. • Clean the print cartridge nozzles. • Order ink or supplies. • Register your printer. • Contact Customer Support. • Check for special offers. There are two ways to - Lexmark X7550 | User's Guide (Mac) - Page 143
The Utility has two tabs with different links under each tab: - Maintenance Tab - Web Links Tab Related topics: • "Using Printer Services" on page 137 Understanding the printer 143 - Lexmark X7550 | User's Guide (Mac) - Page 144
the printer Print cartridges Installing print cartridges 1 Remove the used print cartridge or cartridges. For more information, see "Removing a used print cartridge" on page 145. 2 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and - Lexmark X7550 | User's Guide (Mac) - Page 145
to load paper and press to print an alignment page. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job. Related topics: • "Aligning print cartridges" on page 146 • "Removing a used print cartridge" on page 145 Removing a used print cartridge 1 Make sure the printer is - Lexmark X7550 | User's Guide (Mac) - Page 146
Cleaning the print cartridge nozzles 1 Load plain paper. 2 From the Finder desktop, double-click the Lexmark 7500 Series folder. 3 Double-click the Lexmark 7500 Series Utility icon. 4 From the Maintenance tab, click Clean Print Nozzles. A page prints, forcing ink through the print cartridge nozzles - Lexmark X7550 | User's Guide (Mac) - Page 147
again. 9 If the print quality does not improve, clean the print nozzles. For more information, see "Cleaning the print cartridge nozzles" on page 146. 10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges. Maintaining the printer 147 - Lexmark X7550 | User's Guide (Mac) - Page 148
nozzles" on page 146 Preserving the print cartridges • Keep new cartridges in their packaging until you are ready to install them. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an - Lexmark X7550 | User's Guide (Mac) - Page 149
. CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. Warning: Do not use household cleaners or - Lexmark X7550 | User's Guide (Mac) - Page 150
. Item Part Number USB cable 1021294 Lexmark N2050 (Internal wireless print server) For more information, go to www.lexmark.com. Note: If your printer did not come with an internal wireless print server already installed, installing the Lexmark N2050 in the printer lets you print and scan - Lexmark X7550 | User's Guide (Mac) - Page 151
the printer Quick Setup sheet Description The Quick Setup sheet gives you instructions for setting up hardware and software. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. User's Guide Description Where to find The User's Guide gives - Lexmark X7550 | User's Guide (Mac) - Page 152
by your printer) • Making copies (if supported by your printer) • Faxing (if supported by your printer) • Maintaining the printer • Connecting the printer to a network (if supported by your printer) • Troubleshooting problems with printing, copying, scanning, faxing, paper jams, and misfeeds - Lexmark X7550 | User's Guide (Mac) - Page 153
free of defects in printer, or set forth at printer. materials and workmanship for a www.lexmark.com. period of 12 months after the 1 Click CUSTOMER SUPPORT. original date of purchase. 2 Click Warranty Information. 3 From the Statement of Limited Warranty section, click Inkjet & All-In-One - Lexmark X7550 | User's Guide (Mac) - Page 154
(9:00 AM-7:00 PM ET) • Mexico: 01-800-253-9627 Monday-Friday (8:00 AM-8:00 PM ET) Note: Phone numbers and support times may change without notice. Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com. Maintaining the printer 154 - Lexmark X7550 | User's Guide (Mac) - Page 155
setup 1 From the control panel, press repeatedly until Setup is highlighted. 2 Press . 3 Press repeatedly until Change Printer Default Power button is not lit These are possible solutions. Try one or more of the following: Press power button Make sure the printer is on by pressing . Troubleshooting - Lexmark X7550 | User's Guide (Mac) - Page 156
, see the related topic below. Software does not install These are possible solutions. Try one or more of the following: Check your operating system The following operating systems are supported: • Windows Vista • Windows XP • Windows 2000 with Service Pack 3 or later • Mac OS X Check your system - Lexmark X7550 | User's Guide (Mac) - Page 157
see "Removing and reinstalling the software" on page 207. Printer does not appear in the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. If the printer does not appear in the Printer Selection dialog, try one or more of these possible - Lexmark X7550 | User's Guide (Mac) - Page 158
. Try one or more of the following: Check power If the light is not on, see "Power button is not lit" on page 155. Load paper correctly Remove the paper from the paper support, and then load the paper again. Check the ink levels Check the ink levels, and install new print cartridges if necessary - Lexmark X7550 | User's Guide (Mac) - Page 159
software" on page 207. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a In all countries or regions except the United States, select your country or region. b Click the links for drivers or downloads. c Select your printer - Lexmark X7550 | User's Guide (Mac) - Page 160
installed in the left carrier. For more information, see the related topic below. Make sure the Lexmark printer driver is set as the default printer and is not on hold or paused To set the printer as default 1 From the Finder desktop, choose Applications Utilities Print Center or Printer Setup - Lexmark X7550 | User's Guide (Mac) - Page 161
an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see "Installing print cartridges" on page 144. For cartridge ordering information, see "Ordering print cartridges" on page 149. Wireless troubleshooting How do I find out what type - Lexmark X7550 | User's Guide (Mac) - Page 162
that the printer/print server is communicating over a different, nearby network that uses the same network name. • The printer has a valid IP address on the network. Wi-Fi indicator light is not lit Check power If the light is not on, see "Power button is not lit" on page 155. Troubleshooting 162 - Lexmark X7550 | User's Guide (Mac) - Page 163
before you touch the wireless print server. Wireless printer is no longer working These are possible solutions. Try one or more of the following: Check power • Make sure the printer power light is on. For more information, see "Power button is not lit" in the "Troubleshooting" chapter. • Make sure - Lexmark X7550 | User's Guide (Mac) - Page 164
, see "Ping the printer" for Windows or Mac in the "Wireless troubleshooting" section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP - Lexmark X7550 | User's Guide (Mac) - Page 165
the printer's settings. 3 Insert the CD for Macintosh. 4 From the Finder desktop, double-click the Lexmark 7500 Series icon. 5 Double-click Install. 6 Click Continue. 7 Follow the instructions on the computer screen. Note: Store the SSID in a safe place for future reference. Troubleshooting 165 - Lexmark X7550 | User's Guide (Mac) - Page 166
Printer cannot connect to the wireless network These are possible solutions. Try one or more of the following: Make sure your computer is connected to your wireless access point (wireless router) • If you do not the SSID and the security keys in a safe place for future reference. Troubleshooting 166 - Lexmark X7550 | User's Guide (Mac) - Page 167
possible solutions. Try one or more of the following: Check cable Make sure the installation cable is not connected to the printer. Configure the optional internal wireless print server Note: This solution does not apply to printers that have a pre-installed internal wireless print server. If you - Lexmark X7550 | User's Guide (Mac) - Page 168
. If you need help finding the MAC address, see "Finding the MAC address" on page 8. Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network - Lexmark X7550 | User's Guide (Mac) - Page 169
the instructions on the computer screen. Wireless Setup Assistant cannot communicate with the printer during installation These are possible solutions. Try one or more of the following: Check power Make sure the light is on. Check the installation cable 1 Disconnect the installation cable, and - Lexmark X7550 | User's Guide (Mac) - Page 170
-click the Lexmark 7500 Series folder. 5 Double-click Wireless Setup Assistant. 6 Follow the instructions on the computer screen. Wireless network printer does not print These are possible solutions. Try one or more of the following: Check power Maker sure the printer light is on. Check cable • Make - Lexmark X7550 | User's Guide (Mac) - Page 171
reset the printer SSID: 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions of the wireless access point (wireless router) in the network address field. For example: 10.168.0.100 e Click Ping. Troubleshooting 171 - Lexmark X7550 | User's Guide (Mac) - Page 172
the problem. • You may need to change the wireless settings of your printer. Run the Wireless Setup Assistant 1 From the Finder desktop, double-click the Lexmark 7500 Series folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Print troubleshooting - Lexmark X7550 | User's Guide (Mac) - Page 173
Skewed lines • Smudges • Streaks • White lines in print These are possible solutions. Try one or more of the following: Check ink Check the ink levels, and install new print cartridges if necessary. Review steps to improve print quality See "Improving print quality" on page 148. Remove sheets as - Lexmark X7550 | User's Guide (Mac) - Page 174
use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. Check paper condition Use only new, unwrinkled paper. Removing and reinstalling the software Software may not be installed correctly - Lexmark X7550 | User's Guide (Mac) - Page 175
stacking, displaying, or storing. Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera Make sure paper size is set correctly The printer issues the Paper or Photo Size Error when your chosen photo size does not match the paper size that is set. This typically - Lexmark X7550 | User's Guide (Mac) - Page 176
the program Most programs do not print a stretched or resized font. Print is too dark or smudged These are possible solutions. Try one or more of the following: Make sure the ink is dry before handling the paper Remove the paper as it exits, and let the ink dry before handling. Troubleshooting 176 - Lexmark X7550 | User's Guide (Mac) - Page 177
with graphics. 5 Click Print. Align the print cartridges 1 Load plain paper. 2 From the Finder desktop, double-click the Lexmark 7500 Series folder. 3 Double-click the Lexmark 7500 Series Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on the computer - Lexmark X7550 | User's Guide (Mac) - Page 178
-click the Lexmark 7500 Series Utility icon. 3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. Printer is plugged in but does not print These are possible solutions. Try one or more - Lexmark X7550 | User's Guide (Mac) - Page 179
network connections and power Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network. Applications supporting the formats listed above - Lexmark X7550 | User's Guide (Mac) - Page 180
the duplex unit is properly installed Remove the duplex unit and reinstall it. For more information, see "Paper jam in the duplex unit" on page 192. Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by - Lexmark X7550 | User's Guide (Mac) - Page 181
of your printer. b Click Make Default. c Close the window, and try printing again. Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see "Error messages" on page 197. Check power If the - Lexmark X7550 | User's Guide (Mac) - Page 182
one or more of the following: Check messages If an error message is displayed, see "Error messages" on page 197. Check ink Check the ink levels, and install a new print cartridge if necessary. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free Try one or - Lexmark X7550 | User's Guide (Mac) - Page 183
. Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see "Error messages" on page 197. Check power If the light is not on, see "Power button is not lit" on page 155. Make sure the printer is - Lexmark X7550 | User's Guide (Mac) - Page 184
click Resume. Uninstall and reinstall software For more information, see "Removing and reinstalling the software" on page 207. Scan was not successful These are possible solutions. Try one or more of the following: Check USB cable connection If the printer is connected to the computer through - Lexmark X7550 | User's Guide (Mac) - Page 185
the Image Capture dialog, click Scan Setup. 2 From the Resolution pop-up menu, select a lower resolution. 3 Click Scan. Poor scanned image quality These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see "Error messages" on page 197. Clean - Lexmark X7550 | User's Guide (Mac) - Page 186
are possible solutions. Try one of the following: Check messages If an error message is displayed, follow the instructions on the error message dialog. Check power If the light is not on, see "Power button is not lit" on page 155. Check cable connections Make sure cable connections for the following - Lexmark X7550 | User's Guide (Mac) - Page 187
other equipment temporarily To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. Check for paper jams Check for and clear any paper jams. Disable Call Waiting temporarily Call - Lexmark X7550 | User's Guide (Mac) - Page 188
the ink levels, and install a new print cartridge if necessary. Make sure Fax Forwarding is not selected 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until the Fax Setup submenu is highlighted. 4 Press . 5 Press or repeatedly until - Lexmark X7550 | User's Guide (Mac) - Page 189
one or more of the following: Check mode selection To make sure the printer until the Fax Setup submenu is appears. 9 Press . 10 Enter the prefix to dial the telephone number manually. Be sure that printer is detecting a dial you hear a dial tone but the printer hangs up without dialing, this means - Lexmark X7550 | User's Guide (Mac) - Page 190
) appears. 10 Press to save. Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: Check original document Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if - Lexmark X7550 | User's Guide (Mac) - Page 191
on page 80. Jams and misfeeds troubleshooting Paper jam in the printer Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the - Lexmark X7550 | User's Guide (Mac) - Page 192
Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit. 2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and - Lexmark X7550 | User's Guide (Mac) - Page 193
, making sure it does not buckle. Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams Check for and clear any paper jams. For more information, see "Jams and misfeeds troubleshooting" on page 191. Check media - Lexmark X7550 | User's Guide (Mac) - Page 194
These are possible causes and solutions. Try one or more of the following: Clear banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. Adjust the paper type settings To keep a banner print job from jamming: • Use only the number of sheets needed for - Lexmark X7550 | User's Guide (Mac) - Page 195
end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. Check the network connection If the printer and computer are connected over a network, make sure that the correct host and device are communicating. Select the printer from the computer or - Lexmark X7550 | User's Guide (Mac) - Page 196
it is PictBridge-enabled. Check USB cable Use only the USB cable that came with the camera. Remove memory cards Remove any memory cards from the printer. Check messages If an error message appears on the display, see "Error messages" on page 197. Cannot print documents from a memory card or flash - Lexmark X7550 | User's Guide (Mac) - Page 197
Check network connections and power Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network. Applications supporting the formats listed - Lexmark X7550 | User's Guide (Mac) - Page 198
4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the black (or photo) print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Reappears, replace the black (or photo) print cartridge with a new one, close the - Lexmark X7550 | User's Guide (Mac) - Page 199
unit. 3 Remove both print cartridges. 4 Make sure the cartridge carrier lids are closed. 5 Close the scanner unit. 6 Press to turn the printer off. 7 Disconnect the power cord from the wall outlet. 8 Plug the power cord back into the wall outlet. 9 Press to turn the printer on. Troubleshooting 199 - Lexmark X7550 | User's Guide (Mac) - Page 200
12 Plug the power cord into the wall outlet. 13 Press to turn the printer on. 14 Reinstall the print cartridges. For more information, see "Installing print cartridges" on page 144. Cover Open Make sure that the scanner unit is closed. Paper Out 1 Load paper. 2 Press . Paper Jam For more information - Lexmark X7550 | User's Guide (Mac) - Page 201
the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one - Lexmark X7550 | User's Guide (Mac) - Page 202
Only TIFF files created directly from digital cameras and not modified by computer software are supported. Paper or Photo Size error One or more photos selected for printing have a size that does not match the size of the paper loaded in the printer. Change the photo size to match the size of the - Lexmark X7550 | User's Guide (Mac) - Page 203
error messages Phone Line Busy These are possible solutions. Try one or more of the following: Change redial settings The printer repeatedly until the Fax Setup submenu is highlighted. Error The fax machines have stopped communicating. Resend the fax. There may have been a problem Troubleshooting 203 - Lexmark X7550 | User's Guide (Mac) - Page 204
but the printer hangs up 10 Press . Unsupported Paper Size The fax machine of the recipient does not support Setup is highlighted. 4 Press . 5 Press or repeatedly until Dialing and Sending is highlighted. 6 Press . 7 Press or repeatedly until Auto Fax Conversion is highlighted. Troubleshooting - Lexmark X7550 | User's Guide (Mac) - Page 205
your dialing method. 10 Press . Phone Line Error These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used - Lexmark X7550 | User's Guide (Mac) - Page 206
Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Remote Fax Error These are possible solutions. Try one or more of the following: Check phone line Resend the fax. There may have been a problem with the - Lexmark X7550 | User's Guide (Mac) - Page 207
on the computer screen to remove the printer software. 5 Restart the computer before reinstalling the printer software. 6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. Related topics: • "Installing print cartridges" on page 144 Troubleshooting 207 - Lexmark X7550 | User's Guide (Mac) - Page 208
include technical inaccuracies or typographical errors. Changes are periodically made services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark - Lexmark X7550 | User's Guide (Mac) - Page 209
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference - Lexmark X7550 | User's Guide (Mac) - Page 210
: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device - Lexmark X7550 | User's Guide (Mac) - Page 211
printer has a wireless network card installed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer European Community ( Support, Lexmark - Lexmark X7550 | User's Guide (Mac) - Page 212
products The following notices are applicable if your printer has a wireless network card installed This product is in conformity with the protection requirements is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. The following - Lexmark X7550 | User's Guide (Mac) - Page 213
accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 47 Scanning 44 Copying 42 Ready inaudible Values are subject to change. See www.lexmark.com for current values. Notices 213 - Lexmark X7550 | User's Guide (Mac) - Page 214
for Chinese RoHS program Part name Toxic and hazardous substances or elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Polybrominated Chromium (Cr biphenyl (PBB) VI) Circuit boards X O O O O Power supply X O O O O Power cords X O O O O Connectors X O O O O Mechanical - Lexmark X7550 | User's Guide (Mac) - Page 215
cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, - Lexmark X7550 | User's Guide (Mac) - Page 216
equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC charges.) See your user documentation in order to program this information into your fax machine. Notice to users of the Canadian telephone - Lexmark X7550 | User's Guide (Mac) - Page 217
Facsimile User Instructions. than 10 call attempts to the same number within any 30 minute period for any single manual seconds between the end of one call attempt and the beginning Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark - Lexmark X7550 | User's Guide (Mac) - Page 218
der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen scanning hard-copy documents. 12.8 Ready The product is waiting for a print job. 11.2 Power Saver The product is in energy-saving mode. 7.3 High Off The - Lexmark X7550 | User's Guide (Mac) - Page 219
your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic - Lexmark X7550 | User's Guide (Mac) - Page 220
a Use. You may Use one (1) copy of the Software Program. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in - Lexmark X7550 | User's Guide (Mac) - Page 221
reverse compile or otherwise translate the Software Program, except as and to the extent expressly permitted to do so by applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory rights, you will notify Lexmark in writing of any intended - Lexmark X7550 | User's Guide (Mac) - Page 222
, or new and serviceable used parts, which perform like new parts -Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this - Lexmark X7550 | User's Guide (Mac) - Page 223
by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications -Supplies (such as ink) not furnished by Lexmark -Products, components, parts, materials, software, or interfaces not - Lexmark X7550 | User's Guide (Mac) - Page 224
will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if - Lexmark X7550 | User's Guide (Mac) - Page 225
mechanical device inside the printer that holds the print cartridges. A specific radio frequency used by two or more wireless devices to communicate with each other. All devices on the network must use the same channel. A printer software option that lets you automatically print one complete set of - Lexmark X7550 | User's Guide (Mac) - Page 226
of the print cartridge through which ink flows through before it is applied to paper during printing. Treated paper designed for printing photos. A port on the printer used with a USB cable to connect a Pictbridge-enabled camera to the printer. A test to see if your computer can communicate with - Lexmark X7550 | User's Guide (Mac) - Page 227
printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. USB cable A lightweight, flexible cable that lets the printer communicate access to a wireless network. WPA is not supported on ad hoc wireless networks. Other possible
Lexmark 7500 Series All-In-One
User Guide
May 2007
www.lexmark.com