Lexmark X925 Forms and Bar Code Card User's Guide - Page 21

Form did not merge REMOVE UNNECESSARY CHARACTERS FROM THE BEGINNING OF THE FORM A blank page prints because the first element on the page is the character for form feed or carriage return. Form feed or carriage return characters at the beginning of a data stream causes the printer to skip to the next page, so that the print job or page activation conditions may be missed. Form is printed in plain text Try one or more of the following: REVIEW THE ACTIVATION CONDITIONS IN FORMS COMPOSER The form you are printing may not be activated. Use Forms Composer to set up activation conditions for the form. MAKE SURE THE FORMSMERGE FUNCTION IS NOT DEACTIVATED BY FORMS MANAGER From Forms Manager, open the Printer Properties menu to activate Formsmerge. Cannot fax or e-mail merged output CHECK FORMS COMPOSER AND PRINTER SETTINGS Make sure that workflow properties for the data stream have been properly configured. For more information, see the Forms Composer documentation. For information on configuring network settings, see the documentation that came with the printer. Characters appear as boxes in PDFs viewed with Acrobat Reader Acrobat Reader may not correctly display all characters in archived and e-mailed attachments. USE A DIFFERENT PROGRAM TO VIEW PDFS Merged output and preview output should match exactly. If boxes appear instead of characters in PDFs, switching to a different PDF viewer (such as Foxit Reader, available from www.foxitsoftware.com) should solve the problem. Not all forms are listed Use Forms Manager to view all forms stored on the optional flash memory card or the printer hard disk. Troubleshooting 21