Magnavox MSB4620/F7 Owners Manual English - Page 21
INFORMATION, Troubleshooting Guide
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INFORMATION Troubleshooting Guide If the Unit does not perform properly when operated as instructed in this Owner's Manual, refer to the following. Problem Corrective action No Power (no LED lights will be seen) - Check if the AC Power cords are properly connected. - Unplug AC Power cords from Soundbar and Subwoofer, wait for 20 seconds. Then Plug in the Subwoofer followed by the Soundbar, immediately turn the Soundbar On using the Remote Control. No Sound - Make sure the TV, other Devices and Soundbar are all Turned On. - Make sure Unit is Connected to an Audio Output on your Device. - Press INPUT source buttons on your Soundbar Remote Control to select the correct Audio Input. - Confirm that the Soundbar is not Muted. Press the VOL +/- or button(s) on the Remote Control to unmute the Sound. (See "Adjust the Volume" on page 13 ) - For Optical Audio connection, select another Audio signal on the connected external device. (This product supports Dolby Digital and LPCM) - Depending on the usage and usage environment, chatter sound and distorted sound may be generated. To reduce such sounds, lower the volume. If Input is Optical Sound make sure that the Optical Cable Connector is completely inserted into the Terminal (Click Sound is heard when properly inserted). Distorted sound - Adjust the Sound Settings on your Connected device. - Adjust the Headphone Volume on some TV's if you connect this Unit to the Headphone jack on your TV using the Included 3.5mm Line-In cable. - Decrease the volume on the Connected Bluetooth compatible Device. No Sound from Subwoofer - Check if LED indicator on the Rear of Subwoofer is lit. - If the Red LED indicator does not light up, unplug the AC Power cords of the Soundbar and Subwoofer, wait 1 minute, then plug their AC Power cords back in and perform Pairing with the Subwoofer again. - To perform Pairing with the Subwoofer again, see the instructions in the under 2 in "Turning On the Soundbar" on page 12. - Certain Sound Sources may not contain enough Bass Sound to activate the Subwoofer, try playing Audio with more Bass. - Night Mode 1 or 2 may be On. See "Night Mode" on page 15. Low Sound or Low Bass Sound from Subwoofer - Night Mode 1 or 2 may be On. See "Night Mode" on page 15. Abnormal noise is generated. - Be sure the Cable(s) are plugged in all the way. No reaction to the Remote Control. - Confirm that the Soundbar AC Power cord is plugged into a Power outlet. - Check the Batteries in Remote Control and make sure they are properly Inserted using + or - symbols. - Aim Remote at the Center of this unit. - Use a Digital or Phone Camera pointing the Remote Control at the Camera Lens and press any Remote button. If Remote IR LED(s) flash on Camera Display, then the Remote is Transmitting a Signal. Some Phone Cameras have IR filter(s) in their Lens, therefore you will not see the IR LED(s) flash. - If the Remote Control does not work and all LEDs on the Soundbar stay lit for over 30 seconds, there is a failure in the electrical system. Unplug the AC Power cord and contact the Service Center. - Confirm that the external Device is compatible with the audio signals supported by the Soundbar. - Confirm that Bluetooth is Enabled on the external Device. See the User Manual on the external Device on how to enable Bluetooth. An external Device cannot connect with - If reconnecting the Bluetooth compatible Device to the Soundbar fails, delete the registered profile the Soundbar via Bluetooth. of this Soundbar from the Bluetooth compatible Device, then perform pairing again. This unit can store up to 9 device profiles. - Another Bluetooth compatible Device is already connected to the Soundbar. Disconnect the connected Device, then try again. Poor sound quality from the connected Bluetooth compatible Device. - The Bluetooth reception may be poor. Confirm that there is no obstacle between the Bluetooth compatible Device and the Soundbar. If this does not improve the sound quality, move the Bluetooth compatible Device closer to the Soundbar. Unstable connection between the Bluetooth compatible Device and the Soundbar. - The Bluetooth reception may be poor. Confirm that there is no obstacle between the Bluetooth compatible Device and the Soundbar. If this does not improve the Sound quality, move the Bluetooth compatible Device closer to the Soundbar. EN - 21 -