Marantz SR8300 User Guide - Page 53

ENGLISH TROUBLESHOOTING In case of trouble, check the following before calling for service: 1. Are the connections made properly ? 2. Are you operating the unit properly following user's guide ? 3. Are the power amplifiers and speaker working properly ? If the unit does not operate properly, check items shown in the following table. If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz distributor or the Marantz Service Center in your country. SYMPTOM CAUSE REMEDY SR8300 cannot be turned up. The power plug is not connected. Connect the power plug to the outlet. No sound and picture are output Mute is on. even when power is on. The input cable is not connected correctly. The master volume control is turned all the way down. The function selector position is wrong. Cancel mute using the remote control unit. See the connection diagram and connect the cables correctly. Adjust the master volume. Select correct position. Speaker not outputting any sound. The headphones are connected to the headphone jack. Disconnect the headphones. (Speakers will not output sound when headphones are connected.) Sound and pictures from other Input cable connected incorrectly. than equipment selected with the function selector. Connect the cable correctly by referring to the connection diagram. Sound from the wrong channel is Speaker cable connected incorrectly. output from the speaker. Connect the cable correctly by referring to the connection diagram. No sound is output from the center The center speaker cable connection is incomplete. speaker. STEREO has been selected for Surround mode. Center = NONE has been selected in SETUP mode. Connect the cable correctly. When STEREO is selected for Surround mode, no sound will be output from the center speaker. Set another Surround mode. Make the correct setting. No sound is output from the The surround speaker cable connection is incomplete. surround speaker. STEREO has been selected for Surround mode. Surround = NONE has been selected in SETUP mode. Connect the cable correctly. When STEREO has been selected for Surround mode, no sound will be output from the surround speaker. Set another Surround mode. Make the correct setting. No output to Sub Woofer Out. Sub-woofer = NONE has been selected in SETUP mode. Select Sub-woofer = YES. S u r r o u n d m o d e c a n n o t b e The headphones are connected to the jack. changed. Disconnect the headphones. (When headphones are connected, Surround mode will be fixed to STEREO.) Noise is produced during DTS- Analog has been selected for input. encoded CD or laser disc play. Be sure to perform digital connection, select digital input, then play. DTS sources cannot be played. Surround mode is set to DOLBY. The DVD or LD player is not DTS digital out capable. Select other mode. Use a player which responds to DTS-digital out. Player skips during play of a DTS Data error occurred during player skip. source and produces noise. Set Surround mode to DTS-cinema or DTS-music.. A 96kHz PCM signal cannot be The disc player is not 96kHz PCM digital out capable. Use a player that responds to 96kHz PCM digital out. played. Surround mode is set to other than STEREO and AUTO. Set Surround mode to STEREO or AUTO. A normal PCM signal (CD or laser Surround mode is set to DTS-cinema, DTS-music or DTS- Select other mode. disc) cannot be played. ES. A Dolby Digital signal cannot be Surround mode is set to DTS-cinema, DTS-music or DTS- Select other mode. played. ES. A specific channel does not Nothing recorded on source. produce output. Check the encoded channel on the source side. FM or AM reception fails. Antenna connection is incomplete. Correctly connect the indoor FM and AM antennas to FM and AM antenna outlets. Noise is heard during AM reception. Reception is affected by other electrical fields. Try changing location where the AM indoor antenna is set up. Noise is heard during FM reception. The radio waves from the broadcasting station are weak. Install an FM outdoor antenna or use cable TV/FM. Cannot get programmed station Preset data has been erased. when the PRESET button is pressed. Disconnecting power plug for long periods of time will erase preset data. If that happens, input the preset data again. Nothing appears on the remote Batteries are consumed. commander display. Replace all the batteries with new ones. Control with the remote control Batteries are consumed.. Replace all the batteries with new ones.. unit fails. Remote controller's function-key setting is wrong. Select different position from which equipment will be controlled. The distance between this SR8300 and the remote Move closer to this SR8300. commander is too far. Something is blocking SR8300 and the remote Remove offending object. commander. No sound is output from the The surround speaker cable connection is incomplete. surround back speaker. STEREO has been selected for Surround mode. Surr. Back = NONE has been selected in SETUP mode. surround back speaker. Surround mode is not THX surround EX. Connect the cable correctly. Surround back channel is active in THX surround EX mode, in other Surround mode, no sound will be output from the surround speaker. Set THX Surround EX mode. 49