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McAfee MTP08EMB3RUA Product Guide - Page 163

Smart Recommendations for Internet applications, updates, Internet Independent Updating

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Index client software (continued) configuring display of client features 32 console 27 icon 26 language configuration 31 notifications for operating system support 32 online help 25 operation, illustrated 12 overview 17 testing installation of 31 uninstalling 33 update frequency 29 update methods, illustrated 17 updates, Internet Independent Updating 19 updates, relay servers and 19 updates. overview 17 updates. Rumor technology 19 uploading detection data 17, 24 using 25 cloned systems, troubleshooting 66 close system service ports for custom connections 99 color coding (browser protection) icons 111 menu 112 communication problems (browser protection) 111, 112, 127 company key locating 63 compressed files delete failed in 80 Computer Details page managing computers and 46 using 46 Computers page managing computers and 45 overview 43 using 45 configuration (browser protection) authorized sites 123 blocking or warning website access, by content 121 blocking or warning website access, by ratings 119 blocking phishing pages 120 customized messages for blocked sites 123 enabling and disabling at client computer 117 enabling and disabling at policy level 117 Exceptions list 123 installation via policy 116 prohibited sites 123 configuration (client software) client notifications for operating system support 32 display of client software components 25, 32 language for client software 31 configuration (email protection) MX records 133 policies 134 configuration (email protection) (continued) quarantine settings 134 configuration (email server protection, Microsoft Exchange) 143 configuration (firewall protection) allowed Internet applications 98 connection type 90 firewall protection mode 98 IP addresses for custom connections 100 overview 95 Smart Recommendations for Internet applications 98 system service ports for custom connections 99 tracking blocked events 98 configuration (SecurityCenter) account correspondence and notifications 61 account data for site administrator 61 administrator profile information 61 group administrators 50 groups of client computers 48 logo for reports 58 password for administrator 61 policies 55 scheduled reports 58 status emails 61 configuration (virus and spyware protection) approved programs 78, 80 excluded files and folders 77 on-access scans, enabling and disabling 76 optional virus scans 76 scheduled scans 76 spyware protection mode 78 spyware protection status 78 types of spyware to detect 78 configuration (vulnerability scanning) device groups 153, 154 scans 154 configuration, email protection 133 configuration, MX records 133 connection type configuring 97 custom, overview 91 overview 90 console, client software 27 console, email server protection (Microsoft Exchange) 140, 143 contact information administrator account, configuring 61 group administrators, configuring 50 product support 65 content categories for websites 120 continuity, See email protection conventions and icons used in this guide 9 cookies Detections report and 83 detections, handling 73, 79, 80 scanning during on-demand scans 72 McAfee Total Protection Service 5.1.5 Product Guide 163

Section	Page
Contents	3
Preface	9
About this guide	9
Audience	9
Conventions	9
Finding product documentation	10
1 Introducing Total Protection Service	11
How Total Protection Service works	12
Types of protection	13
Additional features with specific versions	13
Core product strengths	14
New features for this release	15
The role of the client software	17
Updates to the client software	17
Overview of update methods	17
Simple updates through direct connections	18
Updates using Rumor technology	19
Updates through relay servers	19
Management with the SecurityCenter	19
Create user groups	21
Customize policies	22
Check reports	24
2 Using the Client Software	25
How to access the client software	25
About the icon	26
About the console	27
Types of client software updates	28
Terminal server support	29
Specifying when computers check for updates	29
Updating client computers manually	30
Disabling updates for non-logged on users	30
Performing setup and maintenance tasks	31
Testing virus protection	31
Changing the language for the software	31
Logging on as a site administrator	31
Configuring notifications	32
Configuring what users see	32
Uninstalling the client software	33
Frequently asked questions	34
Error messages	34
3 Using the SecurityCenter	37
The SecurityCenter	37
Logging on to the SecurityCenter	38
Accessing data on SecurityCenter pages	39
Protection status at a glance	40
Viewing protection at a glance	42
Working with widgets	42
Management of client computers	43
Working with computers	45
Working with an individual computer	46
Management of computer groups	47
Working with groups	48
Management of group administrators	48
Working with group administrators	50
Management of security policies	51
McAfee Default policy	52
Working with policies	55
Generation of security reports	56
Scheduling reports	58
Adding your logo to reports	58
Computer Profiles report	59
Duplicate Computers report	60
Managing your account	61
Configuring your account profile	61
Signing up for email notifications	61
Viewing and updating subscription information	62
Buying and renewing subscriptions and licenses	62
Locating or creating keys for your account	63
Merging accounts	64
Downloading tools and utilities	64
Getting assistance	65
Frequently asked questions about the SecurityCenter	66
Questions about reporting	66
Questions about adding, renewing, and moving licenses	67
4 Using Virus and Spyware Protection	69
How detections are handled	70
Spyware protection mode and detections	70
Use learn mode to discover programs	71
Types of scans	71
On-access (automatic) scans	72
On-demand scans	72
Email scans	73
Spyware scans	73
Scanning on client computers	74
Scanning on demand from the console	74
Scanning on demand from Windows Explorer	75
Scanning email on client computers	75
Viewing the progress of scheduled scans	75
Enabling and disabling on-access scanning	76
Configuring scanning policy options	76
Scheduling a scan	76
Enabling optional types of virus scans	76
Excluding files and folders from virus scans	77
Selecting spyware scanning options	78
Approving and unapproving programs in a policy	78
Managing detections	79
Viewing scan results on client computers	79
Managing potentially unwanted programs on client computers	80
Viewing quarantined files on client computers	81
Viewing user-approved programs and applications	81
Viewing threats detected on the account	82
Viewing unrecognized programs detected on the account	83
Reports for virus and spyware protection	83
Detections report	83
Unrecognized Programs report	84
Detection History report	85
Best practices (virus and spyware protection)	85
Frequently asked questions	87
Error messages	87
5 Using Firewall Protection	89
Connection type and detections of incoming communications	90
Custom connections	91
Firewall protection mode and detections of unknown applications	92
Use learn mode to discover Internet applications	93
The role of IP addresses	93
The role of system service ports	94
Standard assignments for system service ports	94
Firewall configuration	95
Interaction between user and administrator policy settings	97
Configuring policy options	97
Selecting general firewall settings	97
Configuring options for Internet applications	98
Tracking blocked communications	98
Configuring custom connections	99
Configuring system services and port assignments	99
Configuring IP addresses	100
Installing and enabling firewall protection at the policy level	101
Installing firewall protection during policy updates	101
Enabling and disabling firewall protection	102
Managing detections	102
Viewing unrecognized programs detected on the account	102
Viewing user-approved programs and applications	103
Viewing blocked communications	103
Reports for firewall protection	104
Unrecognized Programs report	104
Inbound Events Blocked by Firewall report	105
Best practices (firewall protection)	105
Frequently asked questions	106
Questions about policies	107
Questions about general firewall protection	107
6 Using Browser Protection and Web Filtering	109
Browser protection features	109
How safety ratings are compiled	110
Safety icons and balloons protect during searches	111
Using site safety balloons	111
Testing communication problems	111
SiteAdvisor menu protects while browsing	112
Using the SiteAdvisor menu	113
Safety reports provide details	113
Viewing safety reports	115
Information that browser protection sends to McAfee	115
Installing browser protection during policy updates	116
Web filtering features	116
Enabling and disabling browser protection via policy	117
Enabling and disabling browser protection at the client computer	117
Block and warn sites by safety ratings	118
Blocking or warning site access based on safety ratings	119
Blocking or warning file downloads based on safety ratings	119
Blocking phishing pages	120
Block and warn sites by content	120
Blocking or warning site access based on content	121
Authorize and prohibit sites by URL or domain	121
How site patterns work	122
Adding authorized and prohibited sites	123
Customizing messages for users	123
Viewing browsing activity	124
Web Filtering report	125
Best practices (browser protection)	126
Frequently asked questions	127
7 Using SaaS Email Protection	129
Core SaaS email protection features	129
Additional SaaS email protection services	130
The SaaS email protection widget and portal	131
Account activation and setup	132
Activating and setting up your account	133
Accessing the SaaS email protection portal	133
Configuring policy settings for SaaS email protection	134
Checking quarantined messages	134
Reports and statistics for email protection	135
Viewing email activity for the week	135
Viewing reports	135
Getting more information	135
8 Using Email Server Protection	137
Email server protection features	137
The installation and setup process	139
Installing email server protection	139
The email server protection widget and management console	140
Management of email server protection	141
Checking notifications and action items	141
Viewing detection and status information	142
Accessing the management console on the server	143
Where to find more information	144
9 Using Vulnerability Scanning	145
Vulnerability scanning features	145
The vulnerability scanning widget and portal	146
Accessing the vulnerability scanning portal	147
Overview of scanning process	148
Types of devices to scan	148
Types of scans	149
Managing scan devices	150
Discovering IP addresses in a domain	150
Discovering IP addresses in a network	150
Adding devices to scan	151
Configuring devices to accept scans	152
Creating device groups	153
Changing device groups	153
Deleting devices	154
Performing scans	154
Starting a scan	154
Scheduling scans for devices	155
How detections are reported	156
Viewing scan results	156
Viewing results for audit scans	157
Viewing results for DNS discovery on domains	157
Viewing results for network discovery scans	158
Frequently asked questions	158
Error messages	160
Index	161
A	161
B	161
C	162
D	164
E	165
F	166
G	166
H	167
I	167
K	167
L	167
M	167
N	168
O	168
P	168
Q	169
R	170
S	170
T	172
U	172
V	173

Match case Limit results 1 per page

client software

(continued)

configuring display of client features

console

icon

language configuration

notifications for operating system support

online help

operation, illustrated

overview

testing installation of

uninstalling

update frequency

update methods, illustrated

updates, Internet Independent Updating

updates, relay servers and

updates. overview

updates. Rumor technology

uploading detection data

using

cloned systems, troubleshooting

system service ports for custom connections

color coding (browser protection)

icons

111

112

communication problems (browser protection)

111

112

127

company key

locating

compressed files

delete failed in

Computer Details page

managing computers and

using

Computers page

managing computers and

overview

using

configuration (browser protection)

authorized sites

123

blocking or warning website access, by content

121

blocking or warning website access, by ratings

119

blocking phishing pages

120

customized messages for blocked sites

123

enabling and disabling at client computer

117

enabling and disabling at policy level

117

Exceptions list

123

installation via policy

116

prohibited sites

123

configuration (client software)

client notifications for operating system support

display of client software components

language for client software

configuration (email protection)

MX records

133

policies

134

configuration (email protection)

(continued)

quarantine settings

134

configuration (email server protection, Microsoft Exchange)

143

configuration (firewall protection)

allowed Internet applications

connection type

firewall protection mode

IP addresses for custom connections

100

overview

Smart Recommendations for Internet applications

system service ports for custom connections

tracking blocked events

configuration (SecurityCenter)

account correspondence and notifications

account data for site administrator

administrator profile information

group administrators

groups of client computers

logo for reports

password for administrator

policies

scheduled reports

status emails

configuration (virus and spyware protection)

approved programs

excluded files and folders

on-access scans, enabling and disabling

optional virus scans

scheduled scans

spyware protection mode

spyware protection status

types of spyware to detect

configuration (vulnerability scanning)

device groups

153

154

scans

154

configuration, email protection

133

configuration, MX records

133

connection type

configuring

custom, overview

overview

console, client software

console, email server protection (Microsoft Exchange)

140

143

contact information

administrator account, configuring

group administrators, configuring

product support

content categories for websites

120

continuity, See email protection

conventions and icons used in this guide

Detections report and

detections, handling

scanning during on-demand scans

Index

McAfee Total Protection Service 5.1.5 Product Guide

163