Motorola DROID XYBOARD 8.2 User Guide - Page 28

How to Reach Global Customer Support, Get Email, Global Customer Support

Page 28 highlights

DROID XYBOARD 8.2 by MOTOROLA LIFE. POWERED. Your tablet Start Touch Navigate Personalize Type Load up Surf Play & record Control Locate Email Contact Read Work Note Connect Protect Accelerate Want More? Troubleshooting Safety, Regulatory & Legal + More Back Connect Support Next Tip: Use Wi-Fi when available. Wi-Fi is available in many international airports, hotels and restaurants to browse the Web or check email. For the most recent information on rates and coverage visit: verizonwireless.com/globaldatarates. Note: Verizon Wireless will terminate your service for good cause if less than half of your voice or data usage over three consecutive billing cycles is on the Verizon Wireless 3G Data Coverage Area. Get Email In a few countries where both CDMA and GSM networks are present or where multiple GSM networks are available, you may have to manually switch to the appropriate network to send and receive email depending upon the availability of data on the CDMA or GSM network that you are currently connected to. To manually switch network modes, touch Apps > Settings > Wireless & networks > Mobile networks Network mode. Below is a list of countries where you may need to manually switch your device's network mode to send and receive email. For the most current list, see verizonwireless.com/globaldatafaq. Bangladesh Peru Belize Philippines British Virgin Islands Taiwan Ecuador Thailand Hong Kong Ukraine Indonesia Venezuela Macau New Zealand Vietnam Yemen Global Customer Support Verizon Wireless offers 24/7 Customer Support while you are traveling abroad. For toll-free Customer Service assistance or Technical Support for your device: • On a GSM Network: Dial +1-908-559-4899. • On a CDMA Network: Dial the exit code for the country from which you are calling, then dial 1-908-559-4899. If your device is lost, stolen, broken, or if you experience a device issue while you are traveling abroad, use the Verizon Wireless Global Support Calling Card that came with your Global Support Guide. You will be able to reach our global help desk from any landline phone in those countries where an access number is available. You may be asked for your 4G SIM card number when you reach our Global Customer Support Team.The 4G SIM card number will be printed on the 4G SIM card. See "Set up" for the location of the SIM card. SIM Card Number With the Global Support Guide is a Verizon Wireless Global Support Calling Card with instructions and toll-free access numbers to dial from abroad using a Verizon Wireless phone or any other phone. How to Reach Global Customer Support 1 Dial the country-specific access number from the country you are calling from.

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LIFE.
POWERED.
B
ac
k
Next
More
Su
pp
ort
+
DROID XYBOARD 8.2 by MOTOROLA
Your tablet
Start
Touch
Navigate
Personalize
Type
Load up
Surf
Play & record
Control
Locate
Email
Contact
Read
Work
Note
Connect
Protect
Accelerate
Want More?
Troubleshooting
Safety, Regulatory & Legal
Connect
Tip:
Use Wi-Fi when available. Wi-Fi is available in many
international airports, hotels and restaurants to browse the
Web or check email.
For the most recent information on rates and coverage
visit: verizonwireless.com/globaldatarates
.
Note:
Verizon Wireless will terminate your service for good
cause if less than half of your voice or data usage over
three consecutive billing cycles is on the Verizon Wireless
3G Data Coverage Area.
Get Email
In a few countries where both CDMA and GSM networks
are present or where multiple GSM networks are available,
you may have to manually switch to the appropriate
network to send and receive email depending upon the
availability of data on the CDMA or GSM network that you
are currently connected to.
To manually switch network modes, touch
Apps
>
Settings
>
Wireless & networks
>
Mobile networks
Network mode
.
Below is a list of countries where you may need to
manually switch your device's network mode to send and
receive email. For the most current list, see
verizonwireless.com/globaldatafaq
.
Bangladesh
Peru
Belize
Philippines
British Virgin Islands
Taiwan
Ecuador
Thailand
Hong Kong
Ukraine
Indonesia
Venezuela
Global Customer Support
Verizon Wireless offers 24/7 Customer Support while you
are traveling abroad. For toll-free Customer Service
assistance or Technical Support for your device:
On a
G
SM Network:
Dial +1-908-559-4899.
On a CDMA Network:
Dial the exit code for the country
from which you are calling, then dial 1-908-559-4899.
If your device is lost, stolen, broken, or if you experience a
device issue while you are traveling abroad, use the Verizon
Wireless Global Support Calling Card that came with your
Global Support Guide
. You will be able to reach our global
help desk from any landline phone in those countries
where an access number is available.
You may be asked for your 4G SIM card number when you
reach our Global Customer Support Team.The 4G SIM card
number will be printed on the 4G SIM card. See “
Set up
for the location of the SIM card.
SIM Card Number_____________________________
With the Global Support Guide is a Verizon Wireless Global
Support Calling Card with instructions and toll-free access
numbers to dial from abroad using a Verizon Wireless
phone or any other phone.
How to Reach Global Customer
Support
1
Dial the country-specific access number from the
country you are calling from.
Macau
Vietnam
New Zealand
Yemen