Motorola MOTO E User Guide

Motorola MOTO E Manual

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    Available applications and services are subject to change at any time.
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    in the User Guide 1 Help 1 Get Started 3 Your Phone at a Glance 3 Insert Cards 4 SIM Cards 4 Remove the Band 4 Install SIM and Memory Cards 5 Replace the Band 6 Charge Your Phone Battery 6 Turn Your Phone On and Off 7 Turn Your Screen On and Off 7 Activation and Service
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    Visual Voicemail 36 Set Up Visual Voicemail 36 Retrieve Voicemails in Visual Voicemail 37 Visual Voicemail Options 39 Change Your Greeting or Password 40 Phone Call Options 40 In-call Options 40 Make a 3-Way Call 41 Contacts 41 Get Started with Contacts 41 Add a Contact 43 Save
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    for VPN Connection 52 Add a VPN Connection 52 Connect to or Disconnect from a VPN 53 Share Your Phone 53 Text and Multimedia Messaging 54 Send a Text Message 55 Send a Multimedia Message (MMS) 56 Save and Resume a Draft Message 56 New Messages Notification 56
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    on Google Play 82 Google+ 82 Google Play Games 82 Google Play Books 83 Google Play Newsstand 84 FM Radio 84 YouTube 85 Update Your Phone 85 Update Your Profile 85 Connectivity 87 Wi-Fi 87 Turn Wi-Fi On or Off 87 Wi-Fi Search and Connect 88 Wi-Fi
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    Battery Power 102 Charging the Battery 103 Apps Settings 103 Users Settings 104 Location Settings 104 Security and Screen Lock Settings 105 Set Up Screen Lock 106 Encrypt Your Phone 109 Set Up SIM Card Lock 109 Make Passwords Visible 110 Device Administration 110 Unknown
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    113 Voice Input 115 Voice Search 115 Text-to-speech Output 115 Mouse/Trackpad 115 Motorola Privacy Settings 116 Backup and Reset Settings 116 Reset Your Phone 116 Motorola ID Settings 117 Activate Device Settings 117 System Update 117 Date and Time Settings 117 Accessibility
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    About Phone 125 Copyright Information 126 For Assistance 128 Troubleshooting 128 Sprint Account Information and Help 129 Sprint Account Passwords 129 Manage Your Account 130 Sprint Support Services 131 Motorola Mobility LLC Global Limited Warranty 131 Safety, Regulatory & Legal
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    n From home, tap Apps > Help for general instructions with your phone. n From home, tap Menu and check for any help files. n For ongoing hints to enhance your phone use turn on Moto Care, from home, tap Apps > Settings > Motorola Privacy > Enhanced Device support. You receive notifications on how to
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    n For help customizing your phone features, from home, tap Apps > Moto . n For online Sprint assistance, from home, tap Apps > SprintZone . Start finding your way around: n at other screens and settings. To return to the call screen, tap Home > Phone > Return to call in Progress. Introduction 2
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    give you all the information you need to set up your Moto E™ and Sprint service the first time. Your Phone at a Glance The following illustration outlines your phone's primary external features and keys. Note: Your phone may look a little different. Important: This product meets the applicable
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    as this may damage SIM Card. n See instructions included with SIM Card for handling. n SIM Cards are the property of the company and are replaceable (at cost) in case of loss/damage. n Return SIM Card to the company when cancelling your subscription. n SIM Card specifications and performance may
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    the band-doing so may damage your phone. Install SIM and Memory Cards Put in the SIM card (if it's not already in) and an optional, for memory expanding, microSD card. n SIM - With the gold contacts facing up, push the SIM card into the top slot. n Memory card (microSD) - With the writing facing up
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    battery as soon as possible. Charge Your Phone Battery You may need to charge the phone battery to begin setting up your phone. Your phone may already be partly charged. 1. Plug the USB connector into the charger/accessory jack on the bottom of your phone. 2. Plug the AC adapter into an electrical
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    > Settings > Battery. For tips on saving battery power, see Battery Settings. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On n Press and hold the Power key. Turn Your Phone Off 1. Press and hold the Power key to open the power off pop
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    sensor just above the top of the screen is covered. Don't use covers or screen protectors (even clear ones) that cover this sensor. Activation and Service Follow the instructions below to activate your phone and Sprint Prepaid service. Get Started 8
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    .com/prepaidactivate. 2. Choose an activation option and click Next. Then enter your zip code and click Next. 3. When prompted, enter the serial number (MEID DEC) printed on the label on your phone's packaging. 4. Follow the instructions to select a plan and payment method. l If you're swapping
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    - If you don't have a Google account, follow the instructions to sign up for a new Google Account. Follow the prompts (Gmail), create a password, enter recovery information (a phone number), an option to join Google+, and an or debit card or Redeem, and follow the prompts - or - Tap Remind
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    from Your Old Phone or go to motorola.com/TransferContacts. Tip: You can quickly access Google+ anytime on your phone, tap Apps > Settings > Google+ . Retrieve Data from Your Old Phone Moving your photos, music, text and call history, photos, contacts and more from your old Android or old iPhone
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    is displayed, touch Start or touch Want to transfer from this phone instead? and then touch Start. 2. On your new phone, tap Apps > Motorola Migrate > Send data to this device. l Tap Select your phone type and then tap Android. l Tap NEXT. l Uncheck any item in the list you do not want to transfer
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    copy them to your PC go to the DCIM > Camera folder. Note: No data connection is needed after the application is loaded on the old phone. The Motorola Migrate app uses Wi-Fi to transfer the data. Tip: While you're migrating, you can keep using your
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    for and download updates. From home, tap Apps > Settings > System Update > Update Motorola software to search for and download available updates. Your Phone's Layout The illustrations and descriptions below outline your phone's basic layout. Tip: To find answers to your questions about your new
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    you to the home screen. n Overview shows a list of the last apps, widgets, and settings you opened or visited. CAUTION: Inserting an accessory into the incorrect jack may damage the phone. Adjust the Sound Volume Your volume keys control the sound for the current feature you have open on your
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    the volume keys while on the home screen, or press them when your phone is ringing to silence it. n Earpiece volume: Press the volume keys during you connect a headset a pop-up tells you it is connected. Choose When Your Phone Will Ring or Vibrate n Press the side Volume Key up or down to select a
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    indefinitely. Tip: To keep your phone quiet when you sleep or during meetings, see Moto Assist. Find Your Phone Number You can verify your phone number. n From home, tap Apps > Settings > About phone > Status > My phone number. Touchscreen Navigation Your phone's touchscreen lets you control actions
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    , touch and hold an app and then drag it to one of your home screens. Note: Dragging the app to the right edge of your phone opens another home screen. Each home screen is represented by dot on the lower section of the screen. Remove App Shortcuts from the Home Screen
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    the search widget on the top of the Home screen to search your phone or the Web. Tap the Google search widget for a text search latest scores come automatically, appearing throughout the day just as you need them. The service is always working for you in the background-you don't have to ask for
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    up a Google Account when you initially set up your phone, Google Now prompts you to sign up now. Get l Start speaking and Google Now will find what you need. n You can quickly see your Google Now cards keeping you up to date. l At the home screen swipe right. n Set your preferences for notifications
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    bar at the bottom of the screen. Voice Commands You can control your phone by speaking to it. Use voice actions to perform functions such as making you're writing a text message, tap Voice to begin dictation mode. Your phone recognizes words you speak and enters them into your message. n Or,
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    and Motorola Display, from home, tap Apps > Moto tap Menu to define your options. and then l Moto Assist: Set the hours you sleep or want your screen off and set meeting hours by allowing access to your calendar. Create an optional custom message your phone sends during phone downtime. l Moto
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    Enter Text You use the touchscreen keyboard to enter text on your phone. Touchscreen Keyboard The keyboard appears automatically onscreen when you tap a field, and is used in either portrait or landscape mode. Your phone gives you many options to make entering text easier, including copying, cutting
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    , the next word is suggested for you in the bar below the message. n Close the keypad: Tap or tap Back at the bottom of your phone. Basic Operations 24
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    . l To add or edit the words that your phone suggests and recognizes, tap Personal dictionary. You can also an app screen or select screen options that guide you when you tap the typed words in Enter one capital letter Enter only capital letters Instructions Touch and hold the letter to enter its
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    ... Cut or Copy selected text Move the cursor Paste cut or copied text Double letters Adding words to the dictionary from your text Delete a character Instructions Double tap a word to select it. To select more than one word drag the cursors on each side of the selected word to either end
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    Interface Learn about an then customize your home screen for the way you use your phone. Your Home Screen The home screen is the starting point for your phone's applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more
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    or to a folder on your home screen. l Settings: Open settings to customize your phone use. Tip: You can resize some widgets-touch and hold a widget until you feel bar at the top of the home screen provides phone and service status information. Icons on the left notify you about new messages or events
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    you don't know what an icon means, view the Notification alerts. n Swipe down from the status bar with one finger to view Notification alerts. Your Phone Interface 29
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    by tapping the bar. Delete Alerts n To clear all the Notification alerts, tap . n To remove individual notifications, swipe a message to the right or left. Your Phone Interface 30
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    App With Sprint service and your phone's calling features, you can enjoy clear phone calls across the country. Note: During a call, your touchscreen goes dark to avoid accidental touches. To wake it up, move it away from your face or press the Power key. Make Phone Calls There are several convenient
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    contact. Touch the widget to dial the person. Note: To enter the international dialing code (+), touch and hold 0. To add a pause or wait after numbers, touch , outgoing, or missed numbers. 1. From home, tap to display the phone dialpad. 2. Tap RECENTS to display the history list. Note: If you do
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    From home, Apps > Messaging , or open Gmail , tap and select an email account. 2. Tap the message with the phone number, and then tap the phone number. 3. The phone dialpad opens with the phone number automatically filled in and ready to be dialed. 4. Tap to place the call. Call from Favorites You
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    , and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. See Location Services in the Safety, Regulatory & Legal section. Receive Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls
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    all unanswered calls to your voicemail, even if your phone is in use or turned off. If your screen is locked, press the Power key to turn on the screen and then flick the lock symbol on the screen to the right to unlock it. 1. From home, tap and then tap - or
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    anyone who has access to your phone is able to access your voicemail messages. Note: Your phone also supports the Visual Voicemail app. For that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, tap * on your dialpad
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    show the phone dialpad to enter numbers. 4. Tap the Welcome to Voicemail message on the screen to play a brief explanation of voicemail services. Note: one at a time. Text and voice messages remain stored for later review. Play all unheard sequential messages, last message first 1. From home, tap
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    Features available while reviewing messages include: n Timeline: Provides a visual time detail for the then reply to the sender or forward the message to anyone with an email account or phone number. This allows you to send a voicemail message to several recipients at the same time. n
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    following options are available while reviewing voicemail messages: n Subscribe to the premium Voice-to-Text transcription service. (Requires an additional monthly . Choose from: Select sound and Vibrate. l Transcription language supports English only at this time. l Delete Messages to select when
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    voicemails in text format. l Themes to choose the color scheme for your phone. l View quick tips tutorial to view a tutorial about Visual Voicemail. l the most of your calling experience. Caution: Using a mobile phone or accessory while driving may cause distraction and may be illegal. Always obey
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    . Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account. Get Started with Contacts Before using Contacts, it's best to learn a few basics
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    home, tap Apps > Contacts tap OK to confirm. > > Import/export > Import from SIM card, n To import contacts from your computer, upload the contacts to your Google account at http://contacts.google.com. l On your phone, tap Apps > Contacts data. > > Accounts > Menu > Auto-sync Tip: You can also
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    > Add Contact . 2. Fill in as much or as little information as you'd like. 3. When you're finished, tap DONE. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap to the right of the field and tap your selection. Save
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    follow the same instructions but tap Separate phones and email accounts allow you to export your contacts as a ".CSV" file. You can then use Gmail to import the file. You can log in to your Gmail account on your computer and select "Help." n More: Find other methods and tools to help you at motorola
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    for the group in the popup window and tap OK. 6. Tap . You can add many contacts to a group and assign multiple groups to each contact. Phone App 45
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    Messaging and Internet With Sprint service and your phone's messaging capabilities, you have the opportunity account for your phone. Create a Google Account Online 1. On your computer, launch a browser and go to google.com. 2. Click Sign in > SIGN UP and follow the instructions to create your free
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    problems or forget your password. This is recommended so you can regain access to Google services and purchases on your phone. 6. Follow the prompts to read and accept the Google terms of service. 7. After your phone . Use these instructions for all email accounts added to your phone. Increase your
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    Access Gmail n From home, tap Apps > Gmail . l To view an email message: Tap a message in the list. l To view more email messages: If the inbox is full, flick up the screen to view more messages and conversations. l Read a new email message: Tap the unread message or the conversation with an unread
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    Tap to filter your view: l Tap a label such as Sent, Outbox, Drafts, and Trash. l Tap the name of a folder you created for this account to review its contents. l Tap Settings > General Settings to change the options and defaults for this account. l Tap to return to the emails screen. 4. Tap > Inbox
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    Whatever your automatic synchronization settings are, you can manually synchronize your email messages with the email server at and tap . Email Add email accounts to your phone and all use the same Gmail account screen to send service provider for any connection details. Messaging and Internet 50
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    (POP3). 3. Enter your email address. l Tap NEXT. - or - Tap MANUALLY SETUP, follow the prompts to enter your email server information, and tap NEXT. 4. Tap and then tap NEXT. 6. If the email provider is known to your phone, your account is now authenticated. If not, add the following data about
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    and then tap Exchange. 3. Enter the Corporate Exchange email address. l Tap MANUAL SETUP and supply the account details. - or - Tap NEXT. 4. Connect and send email using the same instructions as a Gmail account. See Gmail Accounts. Virtual Private Networks (VPN) From your phone, you can add, set up
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    icon in the notification area of the title bar. Share Your Phone You can share your phone with family or friends by creating new users or a guest. They cannot use all the phone options that you, the owner, can access. Users customize their own space, add their own email address, and optional
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    add their icon name from the New User screen, tap the New user icon, tap MORE SETTINGS, tap New user and type a name. Note: To enable SMS texting and phone calls for users and phone calls for a Guest, the phone owner must turn on these settings, see Users Settings. l To add a guest, tap Guest. Note
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    See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. Note: Messaging opens at the last message screen you had open. Using messaging before reading these instructions may make these instructions appear out of sync. 1.
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    multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps > Messaging . New Messages Notification Depending on your notification settings, the phone plays a ringtone, vibrates, or shows an icon in the
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    Tap to change message storage for your SIM card. l Group messaging: Tap to choose if MMS is used to send a single message when there are multiple recipients. l Auto-retrieve: Tap to let your phone automatically retrieve MMS messages. l Roaming auto-retrieve: Automatically retrieve messages while
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    and use it for free outbound calls to the United States and Canada. Most calls to other regions are at lower rates. Download Apps from link. Tip: Choose your apps and updates carefully, as some may impact your phone's performance. Note: When installing an app, make sure you read the alerts that
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    broadcasts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the area where consumer_info/safety. Your Cloud One account with access to everything, everywhere-phone, tablet, computer. When you log in to the same Google account
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    n From home, tap Apps > Chrome . l Go to a webpage: Tap the address bar at the top of a page and enter a Web page address. Tip: Tap Search to open the search window, and then enter a Web page address in the Google text box at the top of the screen. If you do not see the address bar at the top, drag
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    History > CLEAR BROWSING DATA. Tip: For more about Google Chrome, visit support.google.com/chrome. Connect Your phone uses the mobile phone network (over the air) or a Wi-Fi connection to automatically access the Web. Note: Your service provider may charge to surf the Web or download data over your
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    your page tabs. l Autofill forms: Allows you to store personal and credit card information to automatically fill in this information for you on the Web. l this off for premium data services offered by your data carrier. l About Chrome: View Chrome app version, phone OS version, and other information
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    Camera and Video Use your phone's camera and video camera to take and share pictures and videos. To open the camera: n From home, tap Apps > Camera . - the photo, drag up or down with one finger or pinch two fingers to zoom in l For a widescreen view, turn the phone sideways. Camera and Video 63
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    on the object you tap in the screen. n Video: Take an HD or slow motion video. n Panorama: Take a wide-angle shot. Use the on-screen guide to slowly pan while you are taking the photo. n Timer: Choose from 3 seconds or 10 seconds. n Geo-Tag: Tag your photos with a location. Camera and
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    Drive . n To delete the photo, tap . n To edit the photo, tap . n For additional options, tap . Record Videos Record high-quality videos using your phone's video camera. 1. From home, tap Apps > Camera and then tap . 2. The camera starts recording right away. 3. Tap to stop the recording. 4. Swipe
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    . View Photos and Videos Using the Gallery application, you can view photos and watch videos that you've taken with your phone's camera, downloaded, or copied onto your storage card. You can do basic editing, such as rotating and cropping, on your saved photos. You can also make a photo your contact
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    l Tap a photo thumbnail to view, edit, and send. Tip: To select multiple files for sharing or deletion, open a folder, touch and hold a photo, then tap others. Edit Your Gallery Photos Send your photos to friends, family or to your favorite social media from the Gallery. The Gallery stores all your
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    add a frame around your photo. n Share: Tap and choose a way to email, message or post your photo. n Delete: Tap to remove the file from your phone. Tip: To learn how to copy photos to/from a computer, go to Connect Your
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    your calendar events by Day, 5 days, Month, or see today's Schedule. When you click an event, more details appear. With your Schedule open, turn your phone to see how it all fits in your monthly view. Add Calendar Events 1. From home, tap Apps > Clock 2. From any calendar view, double-tap the
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    to edit only this event, this and future events, or all events n To find a specific event, tap Menu > Search > Search and enter in the event name. Tap and and hold the Calendar widget to add it to your home screen. Clock Use your phone as an alarm clock, timer, or stopwatch. n From home, tap Apps >
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    help on your Android phone, open your document and tap Menu > Help & feedback. For help using the touchscreen keyboard, see Touchscreen Keyboard. For Google Docs and related spreadsheet and presentation applications-Google Sheets and Google Slides info on the Web-see support
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    Create a Microsoft Word File with Google Docs To create Word files with Google Docs, you must change a default setting. To enable the DOCUMENT CREATION setting: n From home, tap Apps > Google Docs > > Create documents in other formats. l Tap to return to the main Google Docs screen. Note: You only
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    documents you have shared with others. l Starred: All documents you have marked favorites. l On device: All documents you have saved locally to your phone. File Functions Use the Details menu to share and save your document. n With your Microsoft Word document open, tap > Details. l Share l Print
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    and password and tap Next. 5. Tap Done. Google Play Store The Google Play Store is the place to go to find new apps for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games. When you find an app you want, you can easily
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    for and download apps for your phone. 1. From home, tap Apps > time, you must agree to the terms of service. Tap Accept to continue and tap Apps. 3. price, you may be asked to sign in to an additional Google™ Account. Sign in and select Accept & buy to proceed. Follow the on-screen instructions
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    are not satisfied with an application, you can ask for a refund within 24 hours of the purchase. Your credit card is not charged and the application is uninstalled from your phone. If you change your mind, you can install the application again, but you can't request a refund a second time. 1. From
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    home, tap Apps > Maps . Google Maps offers powerful, user-friendly mapping technology and local business information- including business locations, contact for locations. Set Your Location Sources You can set your phone to determine your location using GPS satellite signals (highly accurate,
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    Share and Report Your Location You can fine tune the location settings allowed for family and friends and the frequency of location reporting: Touch the Google bar and type the location n From home, tap Apps > Maps > > Settings. Find Any Location 1. From home, tap Apps > Maps . 2. Enter text in
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    5. Tap Options to set references to avoid highways, tolls, or ferries. 6. To have your phone provide turn by turn driving directions, tap . Tip: From the navigation map, tap > to reverse /up to tilt. Google Play Music Listen and create playlists anytime with music on your phone. Useful Features 79
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    to repeat only the current song. once to repeat the current song list, or l Volume: Press the volume keys up or down. l File types: Your phone can play MP3, M4A, AAC, AAC+, MIDI, and WAV files. l During a flight: Swipe down from the status bar with two fingers and tap Airplane mode
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    Note: Mac OS does not natively support Media device (MTP) file transfer. To transfer media files between your phone and a Mac, you will need to use Android File Transfer. For more information on Android File Transfer see www.android.com/filetransfer. 1. Install Android File Transfer, and then open
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    Watch on Google Play Find and rent movies to watch on your phone, tablet, or computer. n From home, tap Apps > Play Movies & TV . To shop, rent, or watch, go to www.google.com/play and choose "Movies & TV".
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    l Challenge friends: You can play against contacts in your Google+ circles. Scroll down to Players and choose a person or tap Add friends. l Find more friends: Scroll down to You may know and choose a person or tap SEE MORE. Google Play Books Read your favorite books when and where you want. n From
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    , tap Apps > Play Books > Shop. l Browse by category or tap and search for a title or author. Tap a book to show details. Then, tap the book's price to buy it (or tap OPEN to open a free book). After you confirm purchase, the book appears in your library. Google Play Newsstand Read your
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    up the radio signals. YouTube Share videos with YouTube™ users everywhere. You don't need a YouTube account to browse and phone. Simply follow the instructions to download and install. l To manually check for updates, tap the Apps > Settings > System Update > Update Motorola software. l Your phone
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    Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Useful Features 86
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    services requests may require additional time to process. While your phone is loading the requested service, the touchscreen keypad may appear unresponsive. Allow the phone objects through which the signal passes. Note: Your phone supports Wi-Fi modes 802.11 b, g, and n. Turn Wi-Fi On or
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    follow the instructions below. 1. From home, tap Apps > Settings > Wi-Fi. 2. Tap On and your phone scans for available networks. Tip: To see your phone's MAC address For those who like to get a bit more technical, your phone supports the following Wi-Fi modes 802.11 b, g, n. Bluetooth Connections
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    , turn Bluetooth power off when not in use. Connect New Devices Use the Bluetooth Settings menu to connect new devices to your phone. Note: This feature requires an optional accessory. Standard Method To connect with a new device, you need to pair with it. You only need to do this once for each
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    . Note: Using a mobile device or accessory while driving may cause distraction and may be phone. n To automatically disconnect your phone from a paired device, simply turn off the device. n To manually disconnect your phone Motorola micro USB data cable from your phone's micro USB port to a USB
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    that do not support MTP. Tip: You can use Google Drive to upload files to the Web so you can access them from a computer or other Android devices. All your phone's features are accessible don't install it. Note: Available applications and services are subject to change at any time. Connectivity 91
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    the Settings menus, in Quick View tap . - or - From home, tap Apps > Settings . Wi-Fi Settings Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access. For details on your phone's Wi-Fi features, see Wi-Fi. n From home, tap Apps > Settings > Wi-Fi. l Tap On or
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    and limit for the charge cycle. Each app is listed on your phone showing the amount of data it uses. n From home, tap Apps > Settings > Data usage. Cellular Data n To turn on cellular communication with your service provider, slide the Cellular data button right. n To turn off cellular communication
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    risk extra charges. n Press and slide the warning bar up or down to choose a warning setting. When this setting is reached, your phone sends you a notification. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service
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    's features when you are in an airplane or in any other area where calls and data are prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online information. n From home, tap Apps - or - > Settings > More > Airplane mode. From any
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    the camera with a double twist of your wrist. l Display: Select notifications type, details, and vibration. You can also use Moto Display to modify which apps information appears when your phone display is off. Keep up with what's going on without the message-choose to display only the app's icon
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    , tap Apps > Settings > Display > Font size. Note: This changes font size for a guest and all users. When Device is Rotated n To set the screen to rotate automatically when you rotate the phone from portrait to landscape mode, tap Apps > Settings > Display > When device is rotated. Cast Screen You
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    home, tap Apps > Settings > Display > Cast. For setup information on how to cast from your Android phone, on your phone go to google.com/chromecast/setup. Sound and Notification Settings Control your phone's audio, from ringtones and alerts to tap tones and notifications. Adjust your alerts and the
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    notification > Also vibrate for calls. Interruptions You can prioritize the calls that interrupt other features and functions you are using on your phone or interrupt your selected Downtime. Customize temporary or permanent time slots known as Downtime, when calls, messages, and events and reminders
  • Motorola MOTO E | User Guide - Page 108
    by phone users. Note: To show which apps are using the most data, tap Apps > Settings Flick up the screen to see the individual apps with their data usage below. Note: Apps that use a lot of data might also use a lot of battery power. > Data usage. SD Card Use an (optional) SD Card to
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    all data from your SD Card. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider. USB Computer Connection Your phone's micro USB port lets you exchange media and other files with a connected computer. Available storage
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    > Settings > Battery. Sprint-approved or Motorola accessories can be found at Sprint Stores or through Motorola; or call Sprint Customer Care. They're calls where signal is weak or if you are calling from an out of service area uses a lot of battery power. Tips to Monitor and Conserve Battery Power
  • Motorola MOTO E | User Guide - Page 111
    Motorola charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. 1. Insert the small end of the USB cord into the charger/accessory jack on the bottom of your phone and viewing running services. Note: To
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    , tap Apps > Settings > Users. l Owner: To change your (Owner) identifying name on your phone, tap Owner. l Guest: To change phone usage to a guest, tap Guest and hand the phone to the guest to add their email address. l User: To add a new user, tap Add user and hand the phone to the user to add an
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    options, tap Google Location Reporting and select your Google location reporting options for each account you've added to your phone. Security and Screen Lock Settings The Security Settings menus let you set phone security, lock codes, passwords, administrator settings, and more. Settings 105
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    a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone's control keys and touchscreen. Create a Show Owner message to get your lost phone back to you. Note: You can make emergency calls on
  • Motorola MOTO E | User Guide - Page 115
    the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. When you draw the pattern to unlock your phone, you have the option to see the pattern or keep it invisible. n From home, tap Apps > Settings > Security > Make pattern visible. PIN Lock Enter
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    confirm it. 4. When prompted, enter the password to unlock the phone. If you fail to enter the correct password after Owner Info You can add a message that appears on your locked screen for anyone who finds you lost phone. 1. From home, tap Apps > Settings > Security > Owner Info. 2. Tap Show owner
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    begin the encryption process. The entire process can take more than an hour to complete. Set Up SIM Card Lock In addition to setting up a screen lock, you can require a SIM PIN each time you swap out your SIM card or restart your phone. The SIM PIN is set up by your service provider. Settings 109
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    code multiple times, your SIM is disabled. Contact your service provider to enable the card again. n Tap Lock SIM PIN to use phone. l Enter the current SIM PIN to set up your SIM control over erasing phone data, changing passwords, setting password rules, monitoring failed screen unlock attempts, and
  • Motorola MOTO E | User Guide - Page 119
    with your email provider if you are unsure which option to use. However, your phone checks the option you select and may prompt you after your choice with the account type, you may need to enter an email address or user address, password, domain name, or other information. For Corporate accounts
  • Motorola MOTO E | User Guide - Page 120
    settings, and more. Language Settings The Language Settings menu lets you select an on-screen language and add custom words to your phone's user dictionary. Select Language Set your menu language and region: n From home, tap Apps > Settings > Language & input > Language. Spell Checker Turn on spell
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    menu lets you set the input method for the touchscreen keyboard (Android keyboard or voice) and set options for each method. Current Language & input > Current Keyboard > CHOOSE KEYBOARDS. Google Keyboard Your phone's touchscreen input method is the default multi-tap keyboard. The Google Keyboard
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    l Text Correction o Personal dictionary: Create your own dictionary. o Add-on dictionaries: Install additional dictionaries. o Block offensive words: Stop offensive words being used. o Auto correction: Spacebar and punctuation automatically correct mistyped words. o Show correction suggestions: Show
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    > Settings > Language & input > Voice Input. Voice Search Set up the options your phone uses when you search by using voice commands or when it can respond to you with text if the selected language is fully supported. Mouse/Trackpad You can adjust the speed of a connected pointer device. Settings
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    products by sharing your user data and viewing the privacy policy. n From home, tap Apps > Settings > Motorola Privacy Settings. l To share your usage statistics, tap Help Improve Motorola Products. l To provide you customized support based on phone use; tap Enhanced Device Support. l To read about
  • Motorola MOTO E | User Guide - Page 125
    the reset. (Tap Back Warning: All data on your phone will be deleted. to cancel.) Motorola ID Settings Tell Google which account is best to identify you with your current service. System Update The System Update menu lets you manually search for and apply important phone and system updates.
  • Motorola MOTO E | User Guide - Page 126
    things easier. Note: For general information, accessories, apps, and more, visit motorola.com/accessibility. Tip: Google Play Store provides your apps and menus to hear how voice readouts work on your phone. When in TalkBack mode, your phone may read out an item when you first tap it and may
  • Motorola MOTO E | User Guide - Page 127
    to scroll through lists or between screens. Shortcut gestures let you navigate your phone with simple swipe gestures (for example, swipe up then left in a single by touch. Switch Access Create custom key combinations to control your phone's focus to clickable items or to jump to different screens
  • Motorola MOTO E | User Guide - Page 128
    . 5. Touch the name of your Braille display to pair it with the phone. Captions Add a caption to images you add to your phone. You can choose the language, text size, and the style: white test on black background or the reverse. n From home, tap Apps > Settings > Accessibility > Captions. Settings
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    the screen with taps, and increase the size of text throughout your phone. You can also modify your browser for easier reading. n To pinch Apps > Settings > Accessibility > Power Button Ends Call. Auto-rotate Screen Turn the phone to the left or right and what you see on the screen is always right
  • Motorola MOTO E | User Guide - Page 130
    they remain active until the phone is unlocked regardless of which user enabled them. Text-To-Speech Output Set up your phone's speech synthesis engine and speech Reports if selected language is supported by text-to-speech. Touch & Hold Delay You can slow the phone response to your selections to
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    can set your own brightness level instead. To set display brightness, see Display Settings. Note: Setting brightness to a high level decreases your phone's battery life. To maximize battery life, select Automatic brightness. Touchscreen and Keys You can optionally hear or feel when you tap or lock
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    devices so that your phone can properly connect to it. Then plug in the charger. Tip: Refer to your TTY device guide for mode and usage phone's box has "Rated for Hearing Aids" printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit motorola
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    tap Apps > Settings > Printing > > Add service. l Tap Chrome or Play Store to look for a printer driver. Tip: After you load a printer driver, be sure to follow the manufacturer's instructions to enable it. About Phone The About Phone menu lets you access important phone information such as up time
  • Motorola MOTO E | User Guide - Page 134
    right to change or modify any information or specifications without notice or obligation. Note: The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned by
  • Motorola MOTO E | User Guide - Page 135
    Caution: Motorola does not take responsibilities for changes/modifications to the transceiver. Product ID: Motorola X (Model XT1526) Manual Number: 68017860001-A Settings 127
  • Motorola MOTO E | User Guide - Page 136
    The following topics address areas of support for your phone, including troubleshooting, account information, and warranty information. Troubleshooting Check the questions and answers below for common phone issues. For additional support, visit motorola.com/support to check out the help topics
  • Motorola MOTO E | User Guide - Page 137
    keep within your usage plan, your phone turns off Cellular data so you products and services, visit us online at services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user
  • Motorola MOTO E | User Guide - Page 138
    are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account automatic payment. n Purchase accessories. n Shop for the latest Sprint phones. n View available Sprint service plans and options. n Learn more about data services and other products like
  • Motorola MOTO E | User Guide - Page 139
    a local telephone calling card or third party. n From home, tap Phone > Dialpad , and then tap > . For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Motorola Mobility LLC Global Limited Warranty Review your phone's warranty coverage, options
  • Motorola MOTO E | User Guide - Page 140
    , accessories or other peripheral equipment and/or software. (d) Damage caused beyond the reasonable control of Motorola, including damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses as defined in the Products' User Manual, Quick Start Guide
  • Motorola MOTO E | User Guide - Page 141
    MOTOROLA SPECIFICALLY DISCLAIMS LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OR SERVICES PROVIDED Review the online Motorola customer support website at motorola.com/support for troubleshooting information. For
  • Motorola MOTO E | User Guide - Page 142
    Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support website at motorola.com/support. 3. If your Product is covered by this Limited Warranty, you
  • Motorola MOTO E | User Guide - Page 143
    in a safe area with comfortable ambient lighting, and take frequent breaks if you feel discomfort. Seek medical advice if symptoms persist. In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts
  • Motorola MOTO E | User Guide - Page 144
    Children Keep your mobile device and its accessories away from small children. These products are not toys and your mobile device until the glass is replaced by a qualified service center. Use & Care To care for your Motorola mobile device, please observe the following: Liquids Drying Extreme heat
  • Motorola MOTO E | User Guide - Page 145
    Your charger, mobile device, device display, user's guide, or packaging may contain symbols, defined as phone with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Follow Instructions to Avoid Interference Problems
  • Motorola MOTO E | User Guide - Page 146
    Commission (FCC) and Industry Canada (IC). These limits include use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit motorola.com/rfhealth. European Union Directives Conformance Statement The following CE compliance information is applicable to Motorola
  • Motorola MOTO E | User Guide - Page 147
    Certifying Organization at Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. FCC Notice to Users The following generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
  • Motorola MOTO E | User Guide - Page 148
    operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user's authority to operate the equipment. See 47 CFR Sec. 15.21. For products that support Wi-Fi 802.11a (as defined in product
  • Motorola MOTO E | User Guide - Page 149
    or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also and n Remain on the phone for as long as the emergency responder instructs you. Navigation If your Motorola mobile device provides navigation features
  • Motorola MOTO E | User Guide - Page 150
    SIM card, memory card, and phone motorola.com/support. n Online accounts: Some mobile devices provide a Motorola Motorola at [email protected], or contact your service provider. Disposal & Recycling Mobile Devices & Accessories Please don't dispose of mobile devices or electrical accessories
  • Motorola MOTO E | User Guide - Page 151
    may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: motorola.com/recycling Packaging & Product Guides Product packaging and product
  • Motorola MOTO E | User Guide - Page 152
    policies, contact your service provider or phone retailer. Software Copyright Motorola products may include copyrighted Motorola and third-party For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile
  • Motorola MOTO E | User Guide - Page 153
    of America and Canada. The Governments of the United States of America and Canada may restrict the support. 4. If the software update doesn't fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service
  • Motorola MOTO E | User Guide - Page 154
    Safety, Regulatory & Legal Enjoy using your phone by following these use and safety guidelines. Battery Use & Safety Warning: Your mobile device contains a battery that should only be removed by a Motorola approved service center or recycler. n Don't try to remove or replace the battery yourself.
  • Motorola MOTO E | User Guide - Page 155
    if symptoms persist. In rare cases, flashing patterns or lights, for Keep your mobile device and its accessories away from small children. These service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Use & Care To care for your Motorola
  • Motorola MOTO E | User Guide - Page 156
    batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol Key Your charger, mobile device, device display, user's guide, or packaging may contain symbols, defined as follows: Icon Status Important safety information follows. Your battery or mobile device may require
  • Motorola MOTO E | User Guide - Page 157
    RF exposure requirements. n If you use your mobile phone with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where
  • Motorola MOTO E | User Guide - Page 158
    Certifying Organization at Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. FCC Notice to Users The following generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
  • Motorola MOTO E | User Guide - Page 159
    operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user's authority to operate the equipment. See 47 CFR Sec. 15.21. For products that support Wi-Fi 802.11a (as defined in product
  • Motorola MOTO E | User Guide - Page 160
    or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also and n Remain on the phone for as long as the emergency responder instructs you. Navigation If your Motorola mobile device provides navigation features
  • Motorola MOTO E | User Guide - Page 161
    SIM card, memory card, and phone motorola.com/support. n Online accounts: Some mobile devices provide a Motorola Motorola at [email protected], or contact your service provider. Disposal & Recycling Mobile Devices & Accessories Please don't dispose of mobile devices or electrical accessories
  • Motorola MOTO E | User Guide - Page 162
    may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: motorola.com/recycling Packaging & Product Guides Product packaging and product
  • Motorola MOTO E | User Guide - Page 163
    policies, contact your service provider or phone retailer. Software Copyright Motorola products may include copyrighted Motorola and third-party For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile
  • Motorola MOTO E | User Guide - Page 164
    of America and Canada. The Governments of the United States of America and Canada may restrict the support. 4. If the software update doesn't fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service
  • Motorola MOTO E | User Guide - Page 165
    Safety, Regulatory & Legal 157
  • Motorola MOTO E | User Guide - Page 166
    Request a Refund 76 Apps Calculator 71 Calendar 69 Chrome Browser" 59 Clock 70 Docs 71 Find and install 75 Google Docs 71 List 17 Motorola Assist 22 Phone 31 Shortcuts 17 Word 71 YouTube 85 Audio 98 Touch sounds 99 Volume 98 Automate Actions 22 B Band Remove 4 Replace 6 Battery Charging 6, 103, 134
  • Motorola MOTO E | User Guide - Page 167
    Options 64 Canadian Compliance 140, 151 Capture screen 66 Cards Install 5 Memory 5 microSD 5 CE Compliance 138, Phone 11 Save a phone number 43 Share 43 Sync or Transfer 44 Copyright Content 144, 155 Software 144, 155 Copyright Information 126 Index Customer Service Motorola 145, 156 D Data Services
  • Motorola MOTO E | User Guide - Page 168
    Limited Warranty 131 Location Find 78 Get Directions 78 Select Map Mode 79 Lost Phone Message 108 M Magazines 84 Messaging 46 MMS Send messages 56 MMS and Text Options 56 Mobile Networks 95 Motorola Assist 22 Motorola Migrate 11 Movies & TV Google Play 82 Music Copy from computer 80 Macintosh copy
  • Motorola MOTO E | User Guide - Page 169
    Use 135, 147 SAR 138 Safety, Regulatory & Legal 146 Save a Phone Number 43 Screenshots 66 SD Card 100 Search Voice 20 Search with Google Now 19 Settings 92 Accessibility 118 Time 117 Device Administration 110 Device Support 116 Disable the Screen Lock 108 Display 96 Email Account 50 Emergency Networks
  • Motorola MOTO E | User Guide - Page 170
    112 Managing Apps 103 Miscellaneous tones 99 Moto 96 Motorola ID 117 Mouse or Trackpad 115 Notification 98 Organize 103 Password Lock 108 Passwords Visible 110 Personal Dictionary 112 Phone Status 125 PIN Lock 107 Reset Your Phone 116 Ringtone 99 SD Card 100 Security and Screen Lock 105 Security
  • Motorola MOTO E | User Guide - Page 171
    on 8 Troubleshooting 128 Turn Device On 7 Turn Phone Off 7 Twist 17 Typing 23 U USB Computer Connection 101 USB Storage 101 Users Share Phone 53 V Vibrate 99 Video 63 Video Camera Record video 65 Videos Record 65 Visual Voicemail 36 Playback messages 37 Respond 37 Review
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Available applications and services are subject to change at any time.