Motorola Moto G 1st Gen Moto G 4G with LTE User Guide
Motorola Moto G 1st Gen Manual
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- Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 1
Moto G At a glance Start Home screen & apps Control & customize Calls Contacts Messages Email Type Socialize Browse Photos & videos Music Books Games Locate & navigate Organize Connect & transfer Protect Want more? Troubleshoot Safety Hot topics Search topics - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 2
More Next First look Your new Moto G with 4G LTE has pretty much everything- camera, Internet, email, and more. You can even change the back cover for a new look with Motorola Shells. Note: Your phone may look a little different. Front Camera Memory Card Slot Headphone Jack 4:40 4:40 WED, JUNE - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 3
Watch a movie: see "Play Movies & TV". • Protect your phone: see "Screen lock". • Watch interactive guided tutorials: see "Help & more". • Get all the help you Google Mobile app, you can touch Menu > Help. You can also view the Google Help Centers online at www.google.com/support. Menu Back More - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 4
your phone upside down and take off the back cover. Caution: Don't use tools to remove the cover-doing so may damage the battery and could cause burning or injury. Put the SIM & memory cards in, then power on Put in the SIM card & microSD card. Caution: Make sure you use the correct sized SIM card - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 5
the back cover Put the SIM & memory cards in, then power on Battery life Sign in Old phone to new phone Google Play™ Battery life Your phone is like • Display timeout delay: Touch Apps > Settings > Display > Sleep > (shorter setting). • Widgets that stream information to your home screen, like - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 6
old phone was also Android™ and you used the Android Backup and Restore feature, your contacts automatically appear on your new phone. Otherwise, use the Motorola Migrate app in "Old phone to new phone". Or, visit www.motorola.com/transfercontacts. Note: This phone supports apps and services that - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 7
Remove the back cover Put the SIM & memory cards in, then power on Battery life Sign in Old phone to new phone Google Play™ Old phone to new phone Copying your personal stuff from your old to your new phone with Migrate is easy. • Android™: On your previous phone, download the Motorola Migrate app - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 8
Start Remove the back cover Put the SIM & memory cards in, then power on Battery life Sign in Old phone to new phone Google Play™ Google Play™ Google Play is a digital content experience from Google where you can find and enjoy your favorite movies, books, magazines, and Android apps and games - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 9
care of your apps Update your phone Quick start: Home screen & apps The home screen is what you see when you first turn on your phone. From here, you apps, touch Apps , touch and hold an app, then drag it to Uninstall. Menu Back More Next 11:35 11:35 WED, JULY 16 THU 7:00 AM Flick down to see - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 10
apps Update your phone Menu Back More Next Redecorate your home For quick access to your favorite things, customize your home screen the out anything about your phone. Find it: Apps > Help Help Help Search device help Search help topics, FAQs, and more-or contact a support representative. Let us - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 11
Home screen & apps Home screen & apps Quick start: Home screen & apps Redecorate your home Help & more Search Google Now™ Status & notifications Download apps Take care of your apps Update your phone Google Now, scroll to the bottom of the screen, and touch Menu > Settings. Menu Back More Next - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 12
apps Take care of your apps Update your phone Menu Back More Next Status & notifications At the top of the screen, icons on the left notify you Yahoo! 10:49 AM Protect your phone 12/17/13 Touch to enable lost phone features 38° - Scattered Clouds 4:00 PM 5 Cards Flick down to see settings & - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 13
Update your phone Menu Back More Next • Use a computer: To find and manage apps from any computer, go to http://play.google.com using your Google account and password. There, you can browse apps on the big screen happy with how much memory, data, battery or processing power it's using, uninstall - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 14
: • Using your phone: If your phone notifies you about an update, follow the instructions to download and install it. To manually check for updates, touch Apps > Settings > About phone > System updates. Your phone downloads updates over your Wi-Fi connection (if available) or mobile network. We - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 15
Quick settings Motorola Assist Accessibility Menu Back More Next Quick start: Control & customize Take control of your phone: • Add • Drag: Move items on the home screen. • Flick: Quickly open or delete items. • Swipe: Scroll through lists or between screens. • Pinch or double-tap: Zoom in - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 16
to unlock your screen, touch Apps > Settings > Security > Screen lock (see "Screen lock"). • Owner info: To add a message to your lock screen in case you lose your phone, touch Apps > Settings > Security > Owner info. (To set your message, just touch Back .) Tip: Don't put your mobile number as your - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 17
Customize Quick settings Motorola Assist Accessibility Menu Back More Next Lost screen, touch Home . • To go back just one screen, touch Back . • To close a touchscreen keyboard, touch . • To reopen an app you closed, touch Recent and touch the app in the list. • To reboot an unresponsive phone - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 18
Speak Customize Quick settings Motorola Assist Accessibility Menu Back More Next Speak Just tell your phone what you want. phone. To turn this on or off, touch Apps > Settings > Display > Auto-rotate screen. • Wallpaper: To change your wallpaper, touch and hold an empty spot on your home screen - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 19
settings Motorola Assist Accessibility Menu Back More the screen.) Motorola Assist Wish your phone could automatically reply to texts when . Motorola Assist suggests actions to automate, based on how you use your phone. When phone quiet when you need to. Set your sleeping hours to silence your phone. - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 20
Motorola Assist Accessibility Menu Back motorola.com/accessibility. Voice recognition Just tell your phone what you'd like to do-dial, browse, search, send a text, and more. Check it out-touch at the top of the home screen the top of the phone. To activate this feature, touch Apps > Settings - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 21
Speak Customize Quick settings Motorola Assist Accessibility Menu Back More Next • Double-tap anywhere on the screen to open or activate the display to pair it with the phone. Accessibility shortcut Use simple gestures to quickly activate TalkBack and other accessibility features on your phone - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 22
adjusts the screen brightness when you're in bright or dark places. But you can set your own brightness level instead: Find it: Apps > Settings > Display > Brightness, and adjust the slider to set brightness level Note: Setting brightness to a high level decreases your phone's battery life. To - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 23
to the headset jack on your phone. Refer to your TTY device guide for mode and usage information. Apps Want more? No problem. Google Play™ Store provides access to thousands of apps, many with useful accessibility features. Find it: Apps > Play Store Menu Back More Next TTY You can use your - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 24
Back More Next Quick start: Calls Dial contacts, recent calls, or numbers, all from one app. Find it: Phone • To call a contact or recent call, touch it. • To open the dialpad, touch . Enter a number, then touch to call it. Type a name or phone number Abe Baudo Mobile your home screen, then - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 25
end calls Recent calls 3-way calls Your phone number Emergency calls Menu Back More Next • Answer a call: covered. Don't use covers or screen protectors (even clear ones) that cover this sensor. Recent calls View your calls (with newest first), and then call, text, or store them: Find it: Phone - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 26
answer & end calls Recent calls 3-way calls Your phone number Emergency calls Your phone number Find it: Apps > Settings > About phone > Status > My phone number Emergency calls Note: Your service provider programs one or more emergency phone numbers that you can call under any circumstances, even - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 27
phone, touch Apps > Settings. Go to the ACCOUNTS section, choose your Google account, then touch your account name to sync it if it has not recently been updated. You can also see these contacts at www.gmail.com. For help with transferring contacts, see "Old phone to new phone" or go to www.motorola - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 28
favorites, touch Apps > People > . Starred contacts appear at the top of your screen when you open the calling screen. Edit, delete, or hide contacts Find it: Apps > People • To edit list, touch Menu > Contacts to display. Touch an account type to show it. Touch Customize to uncheck accounts you always - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 29
SIM card. Touch OK to confirm. • To import contacts from your computer, upload the contacts to your Google™ account at http://contacts.google.com. On your phone contacts, see "Old phone to new phone". Share contacts Send a the screen. My details Find it: Apps > People To store your user profile - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 30
Chat using Google Hangouts™ Wireless Emergency Alerts (U.S. only) Menu Back More Next Quick start: Messages Stay in touch with messages and WIDGETS at the top, touch and hold Direct message to drag it to your home screen, then choose a contact. Read, reply, forward & delete text messages Find it - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 31
Email Chat using Google Hangouts™ Wireless Emergency Alerts (U.S. only) Menu Back More Next • Delete: Touch and hold a conversation, then touch thread. UNDO • Add Gmail accounts: The first time you turned on your phone, you probably set up or logged in to your Google™ account-that sets up - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 32
second. To choose which types of alerts you receive, touch Apps > Settings >More > Emergency Alerts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the area where you are, and you won't receive alerts if you're outside of the - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 33
Type keyboard when you need it Type Quick start: Type Text entry settings & dictionary Cut, copy & paste Menu Back More Next Quick start: Type When you touch a text box, like in a message or search, you have keyboard options. • Type or gesture: Enter letters by - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 34
& paste Text entry settings & dictionary Choose your keyboard style and edit the dictionary of words your phone suggests: Find it: Apps > Settings > Language & input • To choose your touchscreen keyboard, touch and hold to show the PASTE option. Touch PASTE to paste the text. Menu Back More Next - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 35
Drive™ Print Menu Back More Next Clock & time. Calendar See events stored on your phone and in your calendar, all in one place. 8 9 10 Se11arch 12 13 14 Calendars to display 15 16 17 Se18ttings19 20 21 22 23 24 screen. • Add events: From any view, touch Menu > New - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 36
Corporate sync Quickoffice™ Office network Google Drive™ Print Menu Back More Next • Show, edit, or delete events: Touch an event to open it, then touch edit or delete . • Show, hide, or add calendars: Touch Menu > Calendars to display to show or hide calendars from your Google™ account. You - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 37
: Socialize Menu Back More Next Quick , then touch and hold Google+ Posts to drag it to your home screen. • Help: For more about Google+, visit www.google.com/+. • To delete an account (along with its contacts and messages on your phone), touch Apps > Settings, go to the ACCOUNTS section, select - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 38
.com/chrome. Web connection To access the web, your phone uses your Wi-Fi network (or your mobile phone network if no Wi-Fi network is connected). Note: Your service provider may charge to surf the web or download data over your mobile phone network. To connect to a Wi-Fi network, see "Wi - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 39
> Gallery > Download. To download apps or phone updates, see "Download apps" or "Update your phone". Browser options To change your browser security settings, text size, and other options, touch Menu > Settings Apps > Chrome > Menu > Settings > Content settings > Block pop-ups. Menu Back More Next - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 40
. • Multi-shot: When you're ready, touch and hold the camera screen to take a burst of photos. • Panorama: To take a panoramic shot, swipe the camera screen right to open settings, then touch . Use the on-screen guide to slowly pan your phone. • Clarify: For the clearest photos and videos, clean the - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 41
something a little different, play with these camera options. Tip: To open camera options, swipe the camera screen right. Options HDR Flash Auto-focus Set the camera to focus on the object you touch in the screen. Take a slow motion video. Take a wide-angle shot. Use the on-screen guide to slowly - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 42
your screen Play phone, tablet, or computer: Find it: Apps > Play Movies & TV To shop, rent, or watch on a computer, go to www.google.com/play and choose "Movies & TV". YouTube™ Watch videos from YouTube users everywhere-or log in to your account to share your own. Find it: Apps > YouTube Menu Back - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 43
Quick start: Music Menu Back More Next Quick start you don't see the Shop option, touch the upper left of the screen first.) • Playlists: Touch Menu next to a song in your library and listen to music during a flight. • File types: Your phone can play MP3, M4A, AAC, AAC+, MIDI, and WAV files - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 44
thick books fit Play Books Quick start: Books Menu Back More Next Quick start: Books Read your favorite or touch and search for a title or author. Touch a book to show details. Then, touch the book's price to buy it (or touch OPEN to open a free book). After you confirm a purchase, the book is - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 45
to You may know and choose a person or touch SEE MORE. Menu Back More Next Play Games My games SEE MORE You haven't played any games yet features. Get games Players SEE MORE You haven't played a game with anyone yet. Try challenging a friend to a match. Add friends Featured - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 46
recent searches, & more. Get directions & navigation instructions. Tips & tricks • Find an address: details. Or touch an Explore or Services option. • Get directions: Touch , then enter a location, then touch the address at the bottom of the screen and touch . • Identify address: Touch and hold a - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 47
Mobile network Airplane mode Quick start: Connect & transfer Connect accessories, computers, networks, and more. Find it: Apps > Settings Menu Back More Next Settings WIRELESS & NETWORKS Wi-Fi Bluetooth Data usage More... DEVICE Sound Display Storage Battery , your phone automatically reconnects - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 48
: Connect & transfer Bluetooth® wireless Wi-Fi Networks USB cables Share your data connection Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode Menu Back More Next Bluetooth® wireless Turn Bluetooth power on/off Find it: Apps > Settings, then touch the - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 49
Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode Menu Back More Next Wi-Fi battery life, turn the Wi-Fi switch OFF when you're not using it. Connect to networks To find networks in your range: 1 Touch Apps > Settings > Wi-Fi. Tip: To show your phone - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 50
data connection Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode Menu Back More Next • Password: Create a more instructions or driver files, visit www.motorola.com/support. • For Apple™ Macintosh™: Use Android File Transfer, available at www.android. - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 51
Play-plus you share the same Gmail, Google Calendar™, and other Google mobile services. To add accounts to your phone, touch Apps > Settings, go to the ACCOUNTS section, and touch Add account > Google. Phone & tablet Your Android™ phone and tablet can work together to help you get the most out of - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 52
your data connection Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode • Bluetooth® accessories: services are disabled. You can then turn Wi-Fi and/or Bluetooth® power back on, if permitted by your airline. Other wireless voice and data services - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 53
Protect help keep it safe Protect Quick start: Protect Screen lock SIM lock Encrypt your phone Backup & restore Reset Menu Back More Next Quick start: Protect Make sure your information is protected in case your phone is lost or stolen. Find it: Apps > Settings > Security The easiest way to - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 54
A factory reset will delete all data on your phone. SIM lock Caution: If you enter an incorrect SIM PIN code three times, your phone locks your SIM card and asks for your PIN unlock code. Contact your service provider for your PIN unlock code. You shouldn't need to use this feature, but to set a SIM - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 55
start: Protect Screen lock SIM lock Encrypt your phone Backup & restore Reset Reset To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings > Privacy > Factory Data Reset > Reset Phone. Warning: All downloaded apps and user data on your phone will be - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 56
help Get help There's more help, updates, and information right here: • Tutorials & Help: Touch Apps > Help to get walk-through tutorials or chat with people who can help. • Everything Moto G: Get PC software, user guides, and more at www.motorola.com/mymotog. • Accessories: Find accessories for - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 57
and key presses, try a reboot-press and hold the Power key until the screen goes dark and your phone restarts. Service & repairs If you have questions or need assistance, we're here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 58
, covers, cases, screen protectors, and memory cards, may impact your mobile device's performance. Using a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard. Motorola's warranty doesn't cover damage to the phone caused by non-Motorola batteries and - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 59
an explosion or fire. Symbol Key Your charger, mobile device, device display, user's guide, or packaging may contain symbols, defined as follows: Symbol 032374o Definition Important safety information follows. Your battery or mobile device may require recycling in 032375o accordance with local - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 60
with RF exposure requirements. • If you use your mobile phone with an accessory case or holder, make sure the accessory is free of metal. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 61
outdoor use since frequencies 5.15-5.25 GHz can cause interference with Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for indoor use. Industry Canada Notice to Users This device IndustryCanadaNotice complies with Industry Canada licence-exempt RSS standard - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 62
a patch or software fix for your mobile device that updates the device's security, install it as soon as possible. • Secure Personal Information: Your mobile device can store personal information in various locations, including your SIM card, memory card, and phone memory. Be sure to remove or - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 63
hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 64
is required in order to receive additional warranty support. 4. If the software update doesn't fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service, as permitted by applicable law, you are - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 65
is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support website at www.motorola.com/support. 3. If your Product is covered by this Limited Warranty, you may be - Motorola Moto G 1st Gen | Moto G 4G with LTE User Guide - Page 66
may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to
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Calls
Contacts
Control & customize
Start
Home screen & apps
At a glance
Socialize
Browse
Photos & videos
Type
Messages
Locate & navigate
Protect
Organize
Connect & transfer
Books
Hot topics
Search topics
Want more?
Troubleshoot
Music
Games
Safety
Email
St
t
&
P
t
t
Moto G