Motorola V70 User Manual - Page 167

Troubleshooting

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Troubleshooting Check these questions first if you have problems with your phone: Question Is your battery charged? Do you see B in the display? Is the phone set to the proper frequency for your geographical region? Do you have a valid SIM card inserted in your phone? Does the handset have a signal? Do you see j in the display? Is the earpiece volume too low? Answer The battery level indicator should have at least one segment showing (C). If it does not, recharge your battery. (See "Charging the Battery" on page 22 and "Battery Use" on page 40.) Phones in different regions of the world use different frequencies to establish a network connection. If necessary, use the Network feature (see page 84) to reset your phone's frequency to 900/1800 MHz when you travel to a new location. If necessary, turn off your phone and make sure that you have inserted a valid SIM card. (See "Installing the SIM Card and Battery" on page 19). The signal strength indicator should have at least one segment showing (1). If it does not, move to an area with a stronger signal to use your phone. While on a call, press the volume key on the side of your phone. 167

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167
Troubleshooting
Check these questions first if you have problems with your
phone:
Question
Answer
Is your battery
charged? Do you
see
B
in the
display?
The battery level indicator should have
at least one segment showing (
C
). If
it does not, recharge your battery. (See
“Charging the Battery” on page 22 and
“Battery Use” on page 40.)
Is the phone set
to the proper
frequency for
your
geographical
region?
Phones in different regions of the world
use different frequencies to establish a
network connection. If necessary, use
the
Network
feature (see page 84) to
reset your phone’s frequency to
900/1800 MHz when you travel to a
new location.
Do you have a
valid SIM card
inserted in your
phone?
If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card. (See “Installing the SIM Card
and Battery” on page 19).
Does the handset
have a signal?
Do you see
j
in
the display?
The signal strength indicator should
have at least one segment showing (
1
).
If it does not, move to an area with a
stronger signal to use your phone.
Is the earpiece
volume too low?
While on a call, press the volume key on
the side of your phone.