Netgear EVA9150-100NAS EVA9150 User Manual - Page 85
Network Connections, Ethernet LAN Connection, Troubleshooting a Wireless Network Connection
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Digital Entertainer Elite EVA9000/9150 User Manual Table 7-2. Connecting to the Digital Entertainer Elite (continued) Problem Some files, songs, or videos are not showing up even though others are. The server cannot be found in a Windows domain. Solution Check the file permissions for those items, and make sure that they have read access allowed for everyone. If the PC where the Digital Entertainer for Windows software is running is a member of a Windows domain: 1. Make sure that you are connected to the domain (either by being on the same network, or by using a VPN connection), and then restart folder sharing in Windows Media Connect. 2. If this is not possible, uninstall the Digital Entertainer for Windows software, and reinstall it using a local user account. Then set up sharing with the Digital Entertainer for Windows software while logged in with this local user account. Network Connections The following sections provide recommendations for how to troubleshoot network connections. Ethernet LAN Connection The Digital Entertainer Elite expects to be connected to a hub, switch, or router using a standard Ethernet cable. If you connect to your network using Ethernet, the link LEDs on the back of your Digital Entertainer Elite and on your hub or router should both be on. If they are not lit, try the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation. • Make sure that you are using a standard Ethernet cable and not a cross-connect cable. Troubleshooting a Wireless Network Connection If you did not connect an Ethernet (LAN) cable, the Digital Entertainer Elite scans for wireless networks. If it does not find your network, check the following items: • The Digital Entertainer Elite cannot connect to the wireless network while it is connected to the Ethernet network. Disconnect your Ethernet cable. Maintenance and Troubleshooting 7-7 v1.0, March 2009