Netgear WC7500-Wireless Installation Guide - Page 11

Troubleshooting Tips

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Troubleshooting Tips You cannot access the wireless controller at its default IP address (192.168.0.250). Do the following: • Confirm that the computer is connected to the wireless controller. • You might not have restarted the computer with the wireless controller to have TCP/IP changes take effect. Restart the computer. • The computer might be set to enable NetBIOS over TCP/IP. • Check to see that TCP/IP is set to use the same subnet as the wireless controller. By default, the wireless controller uses a subnet mask of 255.255.255.0. (The default TCP/IP setting for Windows is to obtain an IP address automatically.) Restart the computer. After initial configuration, you cannot access the wireless controller at its network address. Do the following: • Use the ping command to verify the connection. • Verify that the computer and wireless controller are on the same VLAN. • After initial configuration, make sure that the wireless controller settings are correct and compatible with your network. 11

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Troubleshooting Tips
You cannot access the wireless controller at its default IP address
(192.168.0.250).
Do the following:
•
Confirm that the computer is connected to the wireless controller.
•
You might not have restarted the computer with the wireless
controller to have TCP/IP changes take effect. Restart the computer.
•
The computer might be set to enable NetBIOS over TCP/IP.
•
Check to see that TCP/IP is set to use the same subnet as the wireless
controller. By default, the wireless controller uses a subnet mask of
255.255.255.0. (The default TCP/IP setting for Windows is to obtain
an IP address automatically.) Restart the computer.
Aſter initial configuration, you cannot access the wireless controller
at its network address.
Do the following:
•
Use the ping command to verify the connection.
•
Verify that the computer and wireless controller are on the same
VLAN.
•
Aſter initial configuration, make sure that the wireless controller
settings are correct and compatible with your network.