Netgear WGR101 WGR101 Reference Manual - Page 62

Lights Never Turn Off, LAN/WAN Port Light Not On, Troubleshooting the Web Configuration Interface

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Reference Manual for the 54 Mbps Wireless Travel Router WGR101 Lights Never Turn Off When the router is turned on, the lights turns all turn on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router. If all lights are still on one minute after power up: • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults. This will set the router's IP address to 192.168.0.1. This procedure is explained in "Restoring the Default Configuration and Password" on page 7-4. If the error persists, you might have a hardware problem and should contact technical support. LAN/WAN Port Light Not On If this light does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connection is secure at the router and at the RJ45 port, or router, or cable modem. • Make sure that power is turned on to the connected hub or workstation. Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from a computer on your local network, check the following: • Check the Ethernet connection between the computer and the router as described in the previous section. • Make sure your computer's IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer's address should be in the range of 192.168.0.2 to 192.168.0.254. Refer to "Verifying TCP/IP Properties" on page C-6 or "Verifying TCP/IP Properties for Macintosh Computers" on page C-17 to find your computer's IP address. Follow the instructions in Appendix C to configure your computer. Note: If your computer's IP address is shown as 169.254.x.x: Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router and reboot your computer. 7-2 Troubleshooting February 2005 (202-10034-03)

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Reference Manual for the 54 Mbps Wireless Travel Router WGR101
7-2
Troubleshooting
February 2005 (202-10034-03)
Lights Never Turn Off
When the router is turned on, the lights turns all turn on for about 10 seconds and then turn off. If
all the lights stay on, there is a fault within the router.
If all lights are still on one minute after power up:
•
Cycle the power to see if the router recovers.
•
Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in
“Restoring the Default Configuration and
Password” on page 7-4
.
If the error persists, you might have a hardware problem and should contact technical support.
LAN/WAN Port Light Not On
If this light does not light when the Ethernet connection is made, check the following:
•
Make sure that the Ethernet cable connection is secure at the router and at the RJ45 port, or
router, or cable modem.
•
Make sure that power is turned on to the connected hub or workstation.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a computer on your local
network, check the following:
•
Check the Ethernet connection between the computer and the router as described in the
previous section.
•
Make sure your computer’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your computer’s address should be in the range of
192.168.0.2 to 192.168.0.254. Refer to
“Verifying TCP/IP Properties” on page C-6
or
“Verifying TCP/IP Properties for Macintosh Computers” on page C-17
to find your
computer’s IP address. Follow the instructions in
Appendix C
to configure your computer.
Note:
If your computer’s IP address is shown as 169.254.x.x: Recent versions of Windows
and MacOS will generate and assign an IP address if the computer cannot reach a DHCP
server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the router and reboot your computer.