Netgear XE104 XE104 User Guide - Page 27

Chapter 4 Troubleshooting This chapter gives information about troubleshooting your XE104 85 Mbps Wall-Plugged Ethernet Switch. After each problem description, instructions are provided to help you diagnose and solve the problem. NETGEAR Product Registration, Support, and Documentation Register your product at http://www.netgear.com/register. Registration is required before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/products/XE104.asp. When the PowerLine switch is connected to the Internet, click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the PowerLine switch. Basic Functioning After you turn on power to the XE104 devices, the following sequence of events should occur: 1. When power is first applied, verify that the Power light is on. 2. After approximately 10 seconds, verify that: a. The power light is solid green. b. The blue HomePlug LED is lit. c. The Ethernet port on the XE104 blinks. If any of these conditions does not occur, refer to the appropriate following section. Troubleshooting 4-1 v1.0, September 2005