Netgear XE104 XE104 User Guide - Page 28

XE104 User Guide Power Light Not On Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch is in the on position. Verify that the wall socket is live by disconnecting the XE104 85 Mbps Wall-Plugged Ethernet Switch and plugging in some other electrical product, such as a lamp or a hairdryer. If the error persists and you have confirmed the power outlet you are using is live, you have a hardware problem and should contact technical support. HomePlug Light Not On If the power light is on but the HomePlug light is not, check the following: • Make sure that power is being provided to more than one PowerLine device. Another PowerLine device must be installed for successful communication across the PowerLine. • Verify that the network password is the same on all devices in the PowerLine network. Ethernet Light is Off • Make sure that the Ethernet cable is plugged in properly at both ends. • Be sure you are using the correct cable on the router that the first XE104 is connected to. When connecting the router's Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable. • On attached Ethernet device or network adapter card, check that the Link light is on. 4-2 Troubleshooting v1.0, September 2005