Oki C5400 Warranty, Regulatory and Safety Information / Informations de garant - Page 2

Service and Support: U.S. and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support. Oki Data Authorized Service Providers For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers in the United States and Canada: • In the U.S. go to www.okidata.com and click Dealer Locator. • In Canada and the U.S., call 1-800-654-3282 (1-800-OKI-DATA). Oki Data Contact Locations United States Oki Data Americas, Inc. 2020 Bishops Gate Blvd. Mt. Laurel, NJ 08054 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 2735 Matheson Blvd. East, Unit 1 Mississauga, Ontario Canada L4W 4M8 Phone: 1-800-654-3282 Fax: 1-905-238-4421 Sales and Service Dealers Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary. • Proof of purchase is required for warranty work. Be sure to retain your purchase documents. Telephone Support Automated Services for Your Convenience Quick Referrals To get quick referrals for a local Sales and Service Authorized Reseller, including products, parts and consumable supplies, contact us at any time: • 1-800-654-3282 (1-800-OKI-DATA) • www.OKIDATA.com Your Own Personal Solutions Center You can easily create your own Personal Solutions Center providing up-to-the-minute Oki information specifically for your product, including: • Product news • Manuals • Drivers and utilities • Material Safety Data Sheets • Searchable knowledge base • and much more! Just take a few minutes setting it up once, then you can check your Personal Solutions Center for the latest information at any time. Get started today by visiting http://MY.OKIDATA.com Customer Support Representatives 1-800-654-3282 (1-800-OKI-DATA) Customer Support Representatives are available 24 hours a day, 7 days a week. Please have the model number and serial number for your machine handy. Be sure that you are calling from a telephone close to your machine so you can describe your problem accurately and follow up on the suggestions of the Customer Support Representative right while you are on the phone. Our Customer Support Representatives are trained on all current OKI products. They can answer your questions regarding: • Locations of sales and service dealers • Installation of your machine • Usage/normal maintenance of your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are not trained to provide assistance with the use of commercial software packages. Please consult your software user's manual for times and availability of their support. Limited Warranty: Latin America Oki Data warrants this printer (hereinafter Product) to be free in defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. This Limited Warranty does not extend to consumable items, including but not limited to ribbon cartridges, fuses, etc. Oki Data will repair (or at its option, replace) at no charge, any defective component(s) of the Printer for one (1) year from the date of purchase except for the printhead (LED imaging array), which is warranted for a period of five (5) years from date of purchase. This Limited Warranty extends to the original purchaser only. To make a request or claim for service under this Limited Warranty the original purchaser must return the Oki Data Product to an Authorized Oki Data Service Center within the country purchased. The purchaser returning the Product for repair must pay for all transportation charges to the repair center. A written receipt for the Product, showing the date of purchase, dealer's name, and both the model and serial numbers of the Oki Data Product must accompany any request or claim for work to be performed under this Limited Warranty. This shall not apply if the Product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES EXPRESS OR APPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 2 English