Oki C9600n OkiLAN 510w Configuration Guide - Page 43

Troubleshooting

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PROBLEM Connection problems for wireless devices. SOLUTION(S) Problems with the access point devices or wireless computers. • Consult the FAQ information of the vendors for the access points and wireless computers. • Check that you have the latest firmware for access point devices. • Check that you have the latest drivers for the wireless computer. Access point device may be set to "High-Speed Mode." • Disable the High-Speed Mode settings of access point devices MAC Address Filtering is enabled in the access point device. • Register the wireless card's MAC address in the MAC Address FIltering list of the access point device. Multiple access point devices have the same SSID. • Check the SSID of access point devices in the surrounding area. • Check the SSID of access point devices on the floors above and below. • Check for unauthorized access point devices. 43 Troubleshooting

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43
Troubleshooting
Connection
problems for
wireless
devices.
Problems with the access point devices or wireless
computers.
• Consult the FAQ information of the vendors for the
access points and wireless computers.
• Check that you have the latest firmware for access
point devices.
• Check that you have the latest drivers for the
wireless computer.
Access point device may be set to “High-Speed Mode.”
• Disable the High-Speed Mode settings of access
point devices
MAC Address Filtering is enabled in the access point
device.
• Register the wireless card’s MAC address in the MAC
Address FIltering list of the access point device.
Multiple access point devices have the same SSID.
• Check the SSID of access point devices in the
surrounding area.
• Check the SSID of access point devices on the floors
above and below.
• Check for unauthorized access point devices.
PROBLEM
SOLUTION(S)