Panasonic CQC5410U CQC5110U User Guide - Page 16

TROUBLESHOOTING, Preliminary Steps, If You Suspect Something Wrong - phones

Page 16 highlights

E N G Troubleshooting L I S H Preliminary Steps Caution: 23 Check and take steps as described in the tables below. ≥ Do not use the unit if it malfunctions or if there is something wrong. If You Suspect Something Wrong ≥ Do not use the unit in abnormal condition, for example, without sound, or with smoke Immediately switch the power off. Disconnect the power connector and check that there is neither smoke nor heat from the unit before asking for or foul smell, which can cause ignition or electric shock. Immediately stop using it and call the store where you purchased it. repairs. Never try to repair the unit by yourself because it is dangerous to do so. Troubleshooting Tips Common Problem Possible cause Possible solution No power to the unit The power cord (battery, ACC and Check the wiring. ground) is connected in the wrong way. Fuse blow out. Eliminate the cause of fuse blow out and replace the fuse with new one. Consult your dealer. The Power fails unintentionally The safety device works. Call the store where you purchased the unit, or your nearest Panasonic Servicenter. Sound is not generated. The demonstration screen displayed and no operable. Some operations are not executable. MUTE is set to ON. The wiring of the speaker lines are not correct, or a break or poor contact arises. Set MUTE to OFF. Check the wiring in accordance with the wiring diagram. You cannot operate the unit while Press [DISP] (display) to end the the demonstration screen appears. demonstration screen. If the demonstration screen appears frequently, there is a possibility that poor contact or wrong wiring arises between the battery lead of the unit and the battery cable of the car. (The battery lead should be always powered.) Check the battery wiring in accordance with the wiring diagram. Some operations are not executable in particular modes such as menu mode. Read the operating instructions carefully and cancel the mode. In case the unit is still out of order, consult the dealer. 42 CQ-C5410/5310/5210/5110U Problem Noise Noise is made in step with engine revolutions. No sound from speaker (s) The speaker channels are reversed between right and left. Radio Poor reception or noise The number of auto preset stations are less than 6. Preset stations cannot be stored. Possible cause E N G L I S Possible solution H There is an electromagnetic-wave Keep an electromagnetic-wave 24 generator such as a cellular phone generator such as a cellular phone near the unit or its electrical lines. away from the unit and the wiring of the unit. In case the noise cannot be eliminated due to the wiring harness of the car, consult your dealer. The contact of the ground lead is poor. Make sure that the ground lead is connected to an unpainted part of the chassis securely. Alternator noise comes from the car. Balance/fader setting is not appropriate. There is a break, a short circuit, poor contact or wrong wiring regarding the speaker wiring. Some speakers are out of order. Change the wiring position of the ground lead. Mount a noise filter on the power supply. Readjust balance/fader. Check the speaker wiring. Replace the speaker with new one. The speaker wiring is confused between right and left. Perform the speaker wiring in accordance with the wiring diagram. Antenna installation or wiring of antenna cable is faulty. No power is supplied to the antenna amplifier (when using a film antenna, etc.). Check whether the antenna mounting position and its wiring are correct. In addition, check to see whether the antenna ground is securely connected to the chassis. Check the wiring of the antenna battery lead. The number of receivable stations are less than 6. Move to an area where receivable stations number is maximum, and try presetting. The contact of the battery lead is poor, or the battery lead is not always powered. Make sure that the battery lead is connected securely, and preset stations again. CQ-C5410/5310/5210/5110U 43

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26

42
CQ-C5410/5310/5210/5110U
CQ-C5410/5310/5210/5110U
43
Troubleshooting
E
N
G
L
I
S
H
23
E
N
G
L
I
S
H
24
Preliminary Steps
Check and take steps as described in the tables below.
If You Suspect Something Wrong
Immediately switch the power off.
Disconnect the power connector and check that there is
neither smoke nor heat from the unit before asking for
repairs. Never try to repair the unit by yourself because it
is dangerous to do so.
Caution:
Do not use the unit if it malfunctions or if
there is something wrong.
Do not use the unit in abnormal condition,
for example, without sound, or with smoke
or foul smell, which can cause ignition or
electric shock. Immediately stop using it and
call the store where you purchased it.
Troubleshooting Tips
Common
No power to the unit
The power cord (battery, ACC and
ground) is connected in the wrong
way.
Check the wiring.
Fuse blow out.
Eliminate the cause of fuse blow out
and replace the fuse with new one.
Consult your dealer.
Problem
Possible cause
Possible solution
Noise
There is an electromagnetic-wave
generator such as a cellular phone
near the unit or its electrical lines.
Keep an electromagnetic-wave
generator such as a cellular phone
away from the unit and the wiring of
the unit. In case the noise cannot be
eliminated due to the wiring harness
of the car, consult your dealer.
The contact of the ground lead is
poor.
Make sure that the ground lead is
connected to an unpainted part of the
chassis securely.
Problem
Possible cause
Possible solution
Noise is made in
step with engine
revolutions.
Alternator noise comes from the
car.
Change the wiring position of the
ground lead.
No sound from
speaker (s)
Balance/fader setting is not
appropriate.
Readjust balance/fader.
There is a break, a short circuit,
poor contact or wrong wiring
regarding the speaker wiring.
Check the speaker wiring.
Some speakers are out of order.
Replace the speaker with new one.
The speaker channels
are reversed between
right and left.
The speaker wiring is confused
between right and left.
Perform the speaker wiring in
accordance with the wiring diagram.
Poor reception or
noise
Antenna installation or wiring of
antenna cable is faulty.
Check whether the antenna mounting
position and its wiring are correct.
In addition, check to see whether the
antenna ground is securely connected
to the chassis.
No power is supplied to the
antenna amplifier (when using a
film antenna, etc.).
Check the wiring of the antenna battery
lead.
The number of auto
preset stations are
less than 6.
The number of receivable stations
are less than 6.
Move to an area where receivable
stations number is maximum, and try
presetting.
Preset stations cannot
be stored.
The contact of the battery lead is
poor, or the battery lead is not
always powered.
Make sure that the battery lead is
connected securely, and preset
stations again.
Mount a noise filter on the power supply.
Radio
Sound is not
generated.
MUTE is set to ON.
Set MUTE to OFF.
The wiring of the speaker lines
are not correct, or a break or poor
contact arises.
Check the wiring in accordance with
the wiring diagram.
The demonstration
screen displayed and
no operable.
You cannot operate the unit while
the demonstration screen appears.
Press [DISP] (display) to end the
demonstration screen.
If the demonstration screen appears
frequently, there is a possibility that
poor contact or wrong wiring arises
between the battery lead of the unit
and the battery cable of the car.
(The battery lead should be always
powered.)
Check the battery wiring in accordance
with the wiring diagram.
Some operations are
not executable.
Some operations are not
executable in particular modes
such as menu mode.
Read the operating instructions
carefully and cancel the mode. In case
the unit is still out of order, consult
the dealer.
The Power fails
unintentionally
The safety device works.
Call the store where you purchased
the unit, or your nearest Panasonic
Servicenter.