Panasonic CSXE9PKUA CS-XE12PKUA User Guide - Page 11

Troubleshooting

Page 11 highlights

Cleaning instructions / Troubleshooting Troubleshooting The following symptoms do not indicate malfunction. Symptom Mist emerges from indoor unit. Cause • Condensation effect due to cooling process. Water flowing sound during operation. • Refrigerant flow inside the unit. The room has a peculiar odour. • This may be due to damp smell emitted by the wall, carpet, furniture or clothing. Indoor fan stops occasionally during automatic • This helps to remove the surrounding odour. fan speed setting. Airflow continues even after operation has stopped. • Extraction of remaining heat from the indoor unit (maximum 30 seconds). Operation is delayed a few minutes after • The delay is a protection to the unit's compressor. restarting. Outdoor unit emits water/steam. • Condensation or evaporation occurs on pipes. TIMER indicator is always on. • The timer setting repeats daily once set. POWER indicator blinks during HEAT mode • The unit is in defrost mode (and AIR SWING is set to with no warm air supply (and louver is closed). AUTO). Indoor fan stops occasionally during heating • To avoid unintended cooling effect. operation. POWER indicator blinks before the unit is • This is a preliminary step in preparation for the switched on. operation when the ON timer has been set. Cracking sound during operation. • Changes of temperature caused the expansion/ contraction of the unit. Check the following before calling for servicing. Symptom Check Operation in HEAT/COOL mode is not working • Set the temperature correctly. efficiently. • Close all doors and windows. • Clean or replace the filters. • Clear any obstruction at the air inlet and air outlet vents. Noisy during operation. • Check if the unit has been installed at an incline. • Close the front panel properly. Remote control does not work. • Insert the batteries correctly. (Display is dim or transmission signal is weak.) • Replace weak batteries. The unit does not work. • Check if the circuit breaker is tripped. • Check if timers have been set. The unit does not receive the signal from the • Make sure the receiver is not obstructed. remote control. • Certain fluorescent lights may interfere with signal transmitter. Please consult authorized dealer. English NON SERVICEABLE CRITERIAS SWITCH OFF POWER AT THE CIRCUIT BREAKER then please consult an authorized dealer under the following conditions: • Abnormal noise during operation. • Water/foreign particles have entered the remote control. • Water leaks from Indoor unit. • Circuit breaker switches off frequently. • Switches or buttons are not functioning properly. The unit stops and the TIMER indicator blinks. Use remote control to retrieve error code. 1 Press for 5 seconds 3 Press for 5 seconds to quit checking TIMER ON SET 1 2 3 OFF CANCEL AC RC SET CHECK CLOCK RESET 2 Press until you hear beep sound, then write down the error code 4 Turn the unit off and reveal the error code to authorized dealer • For certain errors, you may restart the unit for limited operation with 4 beeps when operation starts. 11

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11
English
The following symptoms do not indicate malfunction.
Symptom
Cause
Mist emerges from indoor unit.
• Condensation effect due to cooling process.
Water
owing sound during operation.
• Refrigerant
ow inside the unit.
The room has a peculiar odour.
• This may be due to damp smell emitted by the wall,
carpet, furniture or clothing.
Indoor fan stops occasionally during automatic
fan speed setting.
• This helps to remove the surrounding odour.
Air
ow continues even after operation has
stopped.
• Extraction of remaining heat from the indoor unit
(maximum 30 seconds).
Operation is delayed a few minutes after
restarting.
• The delay is a protection to the unit’s compressor.
Outdoor unit emits water/steam.
• Condensation or evaporation occurs on pipes.
TIMER indicator is always on.
• The timer setting repeats daily once set.
POWER indicator blinks during HEAT mode
with no warm air supply (and louver is closed).
• The unit is in defrost mode (and AIR SWING is set to
AUTO).
Indoor fan stops occasionally during heating
operation.
• To avoid unintended cooling effect.
POWER indicator blinks before the unit is
switched on.
• This is a preliminary step in preparation for the
operation when the ON timer has been set.
Cracking sound during operation.
• Changes of temperature caused the expansion/
contraction of the unit.
Check the following before calling for servicing.
Symptom
Check
Operation in HEAT/COOL mode is not working
ef
ciently.
• Set the temperature correctly.
• Close all doors and windows.
• Clean or replace the
lters.
Clear any obstruction at the air inlet and air outlet vents.
Noisy during operation.
• Check if the unit has been installed at an incline.
• Close the front panel properly.
Remote control does not work.
(Display is dim or transmission signal is weak.)
• Insert the batteries correctly.
• Replace weak batteries.
The unit does not work.
• Check if the circuit breaker is tripped.
• Check if timers have been set.
The unit does not receive the signal from the
remote control.
• Make sure the receiver is not obstructed.
• Certain
uorescent lights may interfere with signal
transmitter. Please consult authorized dealer.
Troubleshooting
NON SERVICEABLE CRITERIAS
SWITCH OFF POWER AT THE CIRCUIT
BREAKER then please consult an
authorized dealer under the following
conditions:
• Abnormal noise during operation.
• Water/foreign particles have entered the
remote control.
• Water leaks from Indoor unit.
• Circuit breaker switches off frequently.
• Switches or buttons are not functioning
properly.
The unit stops and the TIMER indicator blinks.
Use remote control to retrieve error code.
2
SET CHECK CLOCK
TIMER
SET
CANCEL
ON
OFF
1
3
SET
CLOCK
RESET
AC
RC
Press for
5 seconds
Press for
5 seconds
to quit
checking
Press until you
hear beep sound,
then write down
the error code
Turn the unit off
and reveal the
error code to
authorized dealer
2
3
4
1
For certain errors, you may restart the unit for limited
operation with 4 beeps when operation starts.
Cleaning instructions / Troubleshooting