Panasonic KX-TG6053S Expandable Digital Cordless Phone - Page 47

Answering system KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054, Problem, Cause/solution

Page 47 highlights

Useful Information Problem I cannot dial the phone number edited in the caller list. The 2nd caller's information is not displayed during an outside call. Cause/solution L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 22). L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service. After subscribing, you may need to contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 Answering system (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) Problem I cannot listen to messages from a remote location. The unit does not record new messages. I cannot operate the answering system. Cause/solution L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 34). L The answering system is off. Turn it on (page 34). L The answering system is off. Turn it on (page 30, 34). L The message memory is full. Erase unnecessary messages (page 31, 32). L If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (page 34). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later. For assistance, please visit http://www.panasonic.com/help 47

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Useful Information
For assistance, please visit http://www.panasonic.com/help
47
*1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054
Answering system (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054)
I cannot dial the phone
number edited in the caller
list.
L
The phone number you dialed might have an
incorrectly edited pattern (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page
22).
The 2nd caller’s
information is not displayed
during an outside call.
L
In order to use Caller ID, Call Waiting, or Call
Waiting Caller ID (CWID), you must first contact
your telephone service provider and subscribe
to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed
to both Caller ID and Call Waiting with Caller ID
services (CWID).
Problem
Cause/solution
I cannot listen to messages
from a remote location.
L
A touch tone phone is required for remote
operation.
L
Enter the remote code correctly (page 34).
L
The answering system is off. Turn it on (page
34).
The unit does not record
new messages.
L
The answering system is off. Turn it on (page 30,
34).
L
The message memory is full. Erase
unnecessary messages (page 31, 32).
L
If you subscribe to the Voice Mail service,
messages are recorded by the telephone
service provider not your telephone (page 34).
I cannot operate the
answering system.
L
Someone is operating the answering system.
L
If someone is talking on a conference call, you
cannot operate the answering system. Try again
later.
Problem
Cause/solution