Philips 43PFL5704 Quick start guide - Page 9

7 Troubleshooting Category Problem Tip Performance Remote response is delayed or sluggish during initial use. • Your television is automatically, downloading and installing the latest applications, for the best user experience. • During this time, you may experience a delayed response from your remote control. Upon successful installation, your remote control will operate normally. Accessibility Television is speaking prompts out-loud. • To disable the talkback (text to speech) on your television, press x (HOME) on your remote control, navigate to settings icon in the upper right corner of the home screen and select accessibility, select talkback, press OK to toggle between on or off. Network Slow Data Connection or buffering. • Check the settings between your router and ISP modem or gateway (if applicable). • Connect to a stable wireless connection from home wireless or wired network. • The use of mobile hot spots or public wireless connections is not recommended. Sound on Television has no sound. HDMI with external devices • Please check to be sure the device is connected to the HDMI 2 (ARC) input on the TV. Power No power • Ensure that the AC outlet supplies the proper voltage

Plug another electrical appliance into the AC outlet to ensure that the AC outlet operates normally. • If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself. Remote control Remote control buttons are not functional. • Re-insert or replace the AAA batteries with their polarities (+/-) as indicated on the remote control battery area. (Google Assistant) microphone on the remote control does not work. • To pair the remote control, refer to the step "6 Connecting your devices " in the previous page and see "How to connect to your Bluetooth® devices". To enable pairing mode, press (Google Assistant) and vol down (-) button on your remote control simultaneously for 5 seconds. 9