Plantronics Voyager Focus 2 User Guide - Page 8

Load software - firmware

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Load software Customize your device behavior through advanced settings and options with Poly Lens App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub App. Update firmware Keep your firmware up-to-date to improve performance and add new features to your Poly device. Update your firmware using your computer with Poly Lens App. Download at poly.com/ lens. While updating firmware: • Do not use your Poly device until the update is complete. • Disconnect your Poly device from paired devices such as phones, tablets and computers. • Do not start a second update from a second device. • Do not stream media. • Do not answer or place a call. 8

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Customize your device behavior through advanced settings and options with Poly Lens
App. Some softphones require the installation of Poly software to enable device call
control (answer/end and mute) functionality. Download:
poly.com/lens
.
NOTE
Device settings are also available in Plantronics Hub App.
Keep your firmware up-to-date to improve performance and add new features to your
Poly device.
Update your firmware using your computer with Poly Lens App. Download at
poly.com/
lens
.
While updating firmware:
• Do not use your Poly device until the update is complete.
• Disconnect your Poly device from paired devices such as phones, tablets and computers.
• Do not start a second update from a second device.
• Do not stream media.
• Do not answer or place a call.
Load software
Update firmware
8