ProForm E35s Treadmill English Manual - Page 25

Troubleshooting

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TROUBLESHOOTING Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department tollfree at 1-888-533-1333, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). PROBLEM: The power does not turn on SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppressor that meets all of the specifications described on page 10. Important: The treadmill is not compatible with GFCI-equipped outlets. b. Make sure that the key is fully inserted into the console. c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in. d. Check the on/off switch located on the treadmill near the power cord. The switch must be in the on position. c Tripped d On Position Reset PROBLEM: The power turns off during use SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in. b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in. c. Remove the key from the console. Reinsert the key fully into the console. d. Make sure that the on/off switch is in the on position. PROBLEM: The displays of the console do not function properly SOLUTION: a. Lower the treadmill to the lowest incline level. Unplug the power cord from the front of the treadmill and remove the key from the console. Remove a Hood Screw (45) from each side of the Motor Hood (4). Carefully remove the Motor Hood by pulling the Hood in the indicated direction. a 45 Locate the Reed Switch (13) and the Magnet (126) on the left side of the Pulley (29). Turn the Pulley until the Magnet is aligned with the Reed Switch. Loosen the Reed Switch Screw (12), and slide the Reed Switch as close as possible to the Magnet; make sure that the Magnet will not hit the Reed Switch. Retighten the Screw. Re-attach the hood, and run the treadmill for a few minutes to check for a correct speed reading. 25 59 1/8" 13 12 Top View 4 62 126 29

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TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-888-533-1333, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM:
The power does not turn on
SOLUTION:
a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres-
sor that meets all of the specifications described on page 10. Important: The treadmill is not com-
patible with GFCI-equipped outlets.
b. Make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill
near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.
d. Check the on/off switch located on the treadmill near
the power cord. The switch must be in the on posi-
tion.
PROBLEM:
The power turns off during use
SOLUTION:
a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the
circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. Make sure that the on/off switch is in the on position.
PROBLEM:
The displays of the console do not function properly
SOLUTION:
a. Lower the treadmill to the lowest incline level.
Unplug
the power cord from the front of the treadmill
and
remove the key from the console. Remove a Hood
Screw (45) from each side of the Motor Hood (4).
Carefully remove the Motor Hood by pulling the Hood
in the indicated direction.
Locate the Reed Switch (13) and the Magnet (126) on
the left side of the Pulley (29). Turn the Pulley until the
Magnet is aligned with the Reed Switch. Loosen the
Reed Switch Screw (12), and slide the Reed Switch
as close as possible to the Magnet;
make sure that
the Magnet will not hit the Reed Switch.
Retighten
the Screw. Re-attach the hood, and run the treadmill
for a few minutes to check for a correct speed reading.
Tripped
c
Reset
On
Position
d
126
45
62
4
59
29
Top
View
13
1/8”
12
a
25