Ricoh C222DN Operating Instructions - Page 97

If the problem cannot be solved, contact your sales or service representative

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Other Printing Problems Status Possible Causes, Descriptions, and Solutions The backs of printed sheets are blemished. • When removing a jammed sheet, the inside of the printer may have become dirtied. Print several sheets until they come out clean. • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied. If rubbed with your finger, it smears out. The setting of the paper may not be correct. For example, although thick paper is used, the setting for thick paper may not be set. • Check the paper settings of this printer. See p.26 "Types of Paper and Other Media". • Check the paper settings of the printer driver. See the printer driver Help. The toner has run out and print- When the toner runs out, pressing the {Stop/Start} key allows ing has stopped. you to print a few more pages, but the print quality of those pages cannot be guaranteed. The toner is powdery and comes away from the paper, or the printed image has a matt appearance. Check if the fusing unit lever is lowered or the grey knobs are positioned as in the image below. ASH129S If the problem cannot be solved, contact your sales or service representative. 7 87

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Other Printing Problems
87
7
If the problem cannot be solved, contact your sales or service representative.
The backs of printed sheets are
blemished.
•
When removing a jammed sheet, the inside of the printer
may have become dirtied. Print several sheets until they
come out clean.
•
If document size is larger than paper size, e.g. A4 docu-
ment on B5 paper, the back of the next printed sheet may
be dirtied.
If rubbed with your finger, it
smears out.
The setting of the paper may not be correct. For example, al-
though thick paper is used, the setting for thick paper may
not be set.
•
Check the paper settings of this printer.
See p.26 “Types of Paper and Other Media”.
•
Check the paper settings of the printer driver.
See the printer driver Help.
The toner has run out and print-
ing has stopped.
When the toner runs out, pressing the
{
Stop/Start
}
key allows
you to print a few more pages, but the print quality of those
pages cannot be guaranteed.
The toner is powdery and comes
away from the paper, or the
printed image has a matt ap-
pearance.
Check if the fusing unit lever is lowered or the grey knobs are
positioned as in the image below.
Status
Possible Causes, Descriptions, and Solutions
ASH129S