Ricoh IM 4000 User Guide
Ricoh IM 4000 Manual
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- Ricoh IM 4000 | User Guide - Page 1
User Guide Selected Version About This Manual Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Specifications for the Machine Legal and Contact Information For information not found in this manual, see the online manuals available on our - Ricoh IM 4000 | User Guide - Page 2
- Ricoh IM 4000 | User Guide - Page 3
to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using functions. This symbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed - Ricoh IM 4000 | User Guide - Page 4
OF CONTENTS How to Read the Manuals...1 Symbols Used in the Manuals...1 1. About This Manual Abbreviated Names of Options...11 2. Getting Started Turning On and Off the Power...17 Turning On the Main Power...17 Turning Off the Main Power...18 Energy Saving Mode...19 Guide to Names and Functions of - Ricoh IM 4000 | User Guide - Page 5
Registering Settings as a Program...53 Changing the Contents of the Program...54 Logging In from the Control Panel...56 Logging In by Entering the User Name and Password 57 Logging In Using an IC Card...58 Logging In Using a Mobile Device...58 Authenticating Using the User Code...60 Changing the - Ricoh IM 4000 | User Guide - Page 6
Viewing Memory Storage Report...103 Checking by E-mail...103 Confirming the Information in Web Image Monitor 105 5. Print Installing the Printer Driver by Using Device Software Manager Installer 107 Installing Device Software Manager from the CD-ROM 107 Installing Device Software Manager from the - Ricoh IM 4000 | User Guide - Page 7
...177 What You Can Do on the Web Image Monitor 178 Web Image Monitor Screen...180 Specifying Web Image Monitor Help...180 9. Adding Paper and Toner Loading Paper into the Paper Tray...183 Loading Paper into Tray 1 to 4...184 5 - Ricoh IM 4000 | User Guide - Page 8
Letterhead Paper Using the Printer Driver 211 Recommended Original Size and Weight 213 Sizes Detectable with Auto Paper Select...215 Replacing the Toner...217 Precautions When Storing Toner...218 Precautions When Replacing the Toner 218 Disposing Exhausted Toners...219 Replenishing the Staples - Ricoh IM 4000 | User Guide - Page 9
10. Troubleshooting Alert Sounds...225 Checking the Indicators, Icons, and Messages on the Control Messages that Appear When the LDAP Server Is Unavailable 297 Messages that Appear When There Is a Problem with the Certificate 298 Messages that Appear When an Application Site Cannot Be Used 300 11. - Ricoh IM 4000 | User Guide - Page 10
Setting Values of the Transmission Function 363 Send Email...363 Send to Folder...364 Broadcast Transmission...365 Printable Area and Margin...366 Machine Options...367 Guide to Functions of the Machine's External Options 367 8 - Ricoh IM 4000 | User Guide - Page 11
Guide to Functions of the Machine's Internal Options 373 Functions Requiring Optional Configurations 375 Copy Function...375 Facsimile California (Notes to Users in USA) (mainly North America).... ...392 Copyright Information about Installed Software 393 Trademarks (User Guide)...394 9 - Ricoh IM 4000 | User Guide - Page 12
10 - Ricoh IM 4000 | User Guide - Page 13
Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Abbreviated names of externally attached options IM 2500/3000/3500 series Abbreviated name Product name Finisher SR3260 Finisher SR3260 - Ricoh IM 4000 | User Guide - Page 14
1. About This Manual Abbreviated name Internal Tray 2 Lower paper tray Lower paper trays Tray 3 (LCT) Caster table Large capacity tray (LCT) External tray Internal shift tray Bridge unit (mainly North America) Handset Counter interface unit Card reader IM 4000/5000 series Abbreviated name Finisher - Ricoh IM 4000 | User Guide - Page 15
Abbreviated name (mainly North America) Punch unit Finisher SR3280 Booklet Finisher SR3290 Internal Multi-Folding Unit ARDF*1 (mainly Asia) (mainly Asia) One-pass duplex scanning ADF*1 Small size paper unit ADF double-feed detection kit (mainly Asia) Exposure glass cover Internal Tray 2 - Ricoh IM 4000 | User Guide - Page 16
1. About This Manual Abbreviated name Counter interface unit Card reader IM 6000 Abbreviated name Finisher SR3260 Booklet Finisher SR3270 (mainly Europe and Asia) Punch unit (mainly North America) Punch unit Finisher SR3280 Booklet Finisher SR3290 Internal Multi- - Ricoh IM 4000 | User Guide - Page 17
Abbreviated Names of Options Abbreviated name Internal shift tray Bridge unit (mainly North America) Handset Counter interface unit Card reader Product name Internal Shift Tray SH3080 Bridge Unit BU3090 Handset HS3020 Optional Counter Interface Unit Type M12 NFC Card Reader Type M45 Abbreviated - Ricoh IM 4000 | User Guide - Page 18
Abbreviated name (mainly Asia)/ North America) XPS card (mainly Product name XPS Direct Print Option Type M45 *1 In this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF. "ADF" stands for "Auto Document Feeder", and "ARDF" stands for "Auto Reverse Document - Ricoh IM 4000 | User Guide - Page 19
2. Getting Started Turning On and Off the Power To turn the machine on and off, press the main power switch on the right side of the machine. • When you are using the fax function on the machine, do not turn the power off under normal operation. If the power is turned off, data stored in the fax - Ricoh IM 4000 | User Guide - Page 20
2. Getting Started 2. Open the cover of the main power switch on the front right side of the machine, and push the switch. DZB636 The main power indicator on the right side of the control panel turns on. • When the power is turned on, the screen may show that the machine is performing an auto - Ricoh IM 4000 | User Guide - Page 21
time to wait before the machine enters Fusing Unit Off mode under [Fusing Unit Off Mode (Energy Saving) On/Off]. See "Date/Time/Timer", User Guide (Full Version). 19 - Ricoh IM 4000 | User Guide - Page 22
entering Sleep mode under [Sleep Mode Timer]. See "Date/Time/Timer", User Guide (Full Version). • The machine recovers from Sleep mode when you perform one of service call message appears • When the ADF, machine's cover, or ADF cover are opened • When the "Add Toner" message appears • When toner - Ricoh IM 4000 | User Guide - Page 23
Turning On and Off the Power • Tray/Paper Settings • When data is being processed • If a file is waiting to be transmitted within the next minute using the "Send Later" facsimile function • When a recipient is being registered in the address list or group dial list • When the sample print, locked - Ricoh IM 4000 | User Guide - Page 24
2. Getting Started Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. Front - Ricoh IM 4000 | User Guide - Page 25
Guide to Names and Functions of Components 4. Control panel page 26 "Names and the internal tray. D0CHIA5720 6. Front cover Open to replace the toner cartridge or waste toner bottle. page 217 "Replacing the Toner" page 222 "Replacing the Waste Toner Bottle" 7. Main power switch To turn the power on - Ricoh IM 4000 | User Guide - Page 26
, and paper that cannot be loaded in the paper trays. page 188 "Loading Paper into the Bypass Tray" 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading paper larger than A4 5. Vents , 81/2 × 11 in - Ricoh IM 4000 | User Guide - Page 27
Guide to Names and Functions of Components After large-volume printing, the ventilation fan may continue to work to lower the temperature USB cable. 4. Ethernet interface Used the port to connect the machine to the network or to use the remote management service (RICOH @Remote) over the Internet. 25 - Ricoh IM 4000 | User Guide - Page 28
2. Getting Started Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert an SD - Ricoh IM 4000 | User Guide - Page 29
Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide (Full Version). page 58 "Logging In Using a Mobile Device" • You can adjust the angle of the control panel to improve visibility. LED Indicators - Ricoh IM 4000 | User Guide - Page 30
Box) 3. Data In indicator Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver. 4. Status indicator Indicates the status of the system. Stays lit when an error occurs or toner runs out. page 227 "Checking the Indicators, Icons, and Messages on the Control Panel - Ricoh IM 4000 | User Guide - Page 31
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. On the Home screen, press the change language widget. 2. Select the language you want to display. 3. Press [OK]. 29 - Ricoh IM 4000 | User Guide - Page 32
2. System Message Displays system and application messages. If there are two or more messages, they will be displayed alternately. If a message indicating that the toner has run out or an error has occurred is displayed, press the message to display the system message list to check the contents. 30 - Ricoh IM 4000 | User Guide - Page 33
stop scanning or printing. You can change the setting to stop only a job in progress with [Stop Key to Suspend Print Job]. See "Others", User Guide (Full Version). 10. [Menu] Displayed if a menu is available in the currently selected application. On the Home screen, press to restore the icons to - Ricoh IM 4000 | User Guide - Page 34
remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner]. See "Display/Input", User Guide (Full Version). 14. [Check Status] Press to check the following system statuses of - Ricoh IM 4000 | User Guide - Page 35
How to Use the Home Screen DZB181 Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. DZB182 Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the - Ricoh IM 4000 | User Guide - Page 36
2. Getting Started DZB185 Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display. This feature - Ricoh IM 4000 | User Guide - Page 37
operation settings, operation sounds, timer, network settings and other settings. For the list of setting items, see "System Settings Items" in User Guide (Full Version). 2. Address Book Manage the destination for sending data from the fax or scanner or the authentication information for logging in - Ricoh IM 4000 | User Guide - Page 38
list of setting items, see "Copier/Document Server Settings Items", "Fax Settings Items", "Printer Settings Items", and "Scanner Settings Items" in User Guide (Full Version). 6. Search All You can search for a setting item by entering a keyword. Enter more than one keyword to narrow down the search - Ricoh IM 4000 | User Guide - Page 39
. 9. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine", User Guide (Full Version). • If administrator authentication has been set, contact the administrator to change the settings. • When you are finished performing an - Ricoh IM 4000 | User Guide - Page 40
2. Getting Started How to Use the Copy Screen You can select from one of two types for the Copy screen: Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing. D0CZPM1303 - Ricoh IM 4000 | User Guide - Page 41
as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version). 39 - Ricoh IM 4000 | User Guide - Page 42
as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version). 40 - Ricoh IM 4000 | User Guide - Page 43
How to Use the Copy Screen 6. [Start] Press to perform copying. 7. Other keys for Copy function Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is currently configured is displayed with in the upper left corner. 8. Select One Touch Job - Ricoh IM 4000 | User Guide - Page 44
2. Getting Started Hiding a key Press and hold the key to hide, drag it to "Hide the Keys", and then press [OK]. DZX027 Displaying a hidden key Press "Hidden Key List" to display the hidden keys. Press and hold the key to display, drag it to the location to display, and then press [OK]. DZX028 - Ricoh IM 4000 | User Guide - Page 45
address registered in the address book through one-touch operation. Press to specify a destination by using various other methods such as by entering manually or selecting from the history. You can also register a new destination in the address book. 5. Job history Job history of the executed jobs - Ricoh IM 4000 | User Guide - Page 46
2. Getting Started Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then press [OK]. - Ricoh IM 4000 | User Guide - Page 47
How to Use the Fax Screen DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Change Key Layout] [Check the key layout of the factory defaults] on the Fax screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( ) [Change Key Layout] [Reset - Ricoh IM 4000 | User Guide - Page 48
selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type. 2. Scan Files Status You can browse the transmission history of the sent documents and cancel - Ricoh IM 4000 | User Guide - Page 49
How to Use the Scanner Screen Switching to change the key layout mode Long-press any key and press [OK] on the screen below to switch to the key sorting mode and enable changing of the key layout. Changing the key layout Long-press a key to change the layout, drag it to a new location, and then - Ricoh IM 4000 | User Guide - Page 50
2. Getting Started DZX028 Confirming the initial placement of the keys Press [Menu] ( ) [Change Key Layout] [Check the key layout of the factory defaults] on the Scanner screen. After confirming, press [Back]. Resetting the key layout to the default Press [Menu] ( ) [Change Key Layout] [Reset Layout - Ricoh IM 4000 | User Guide - Page 51
Adding a Frequently Used Application or Widget to the Home Screen Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order - Ricoh IM 4000 | User Guide - Page 52
2. Getting Started Adding an Icon/Widget to the Home Screen 1. Press the application list icon on the Home screen. DZC187 2. Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program. 3. After - Ricoh IM 4000 | User Guide - Page 53
Adding a Frequently Used Application or Widget to the Home Screen • To delete an icon or widget, press and hold the icon and move it to the trash icon, and then release it. • When you delete a shortcut icon of a function or program from the Home screen, the function or program is not deleted. • To - Ricoh IM 4000 | User Guide - Page 54
function only when [Program Setting for Destinations] of [Scanner Settings] is set to [Include Destinations]. • See "Address Book Settings", User Guide (Full Version). • When [Program Setting for Destinations] of [Scanner Settings] is set to [Exclude Destinations], the destination registered on the - Ricoh IM 4000 | User Guide - Page 55
Registering Frequently Used Settings as a Program • A folder destination with a destination protection code cannot be registered on a program of the scanner function. Registering Settings as a Program First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then - Ricoh IM 4000 | User Guide - Page 56
2. Getting Started Even if you select [Do not Place], you can add shortcuts to the program to the Home screen after the program registration is complete. 9. Press [Exit]. Changing the Contents of the Program You can change a part of the program and overwrite it or change the contents and register - Ricoh IM 4000 | User Guide - Page 57
Registering Frequently Used Settings as a Program • To register the contents as a new program, select a number that is not programmed. 7. Enter a program name and select an icon. 8. Press [Prev. Screen] [OK]. 9. Press [Place]. Even if you select [Do not Place], you can add shortcuts to the program - Ricoh IM 4000 | User Guide - Page 58
2. Getting Started Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. • When Basic Authentication, - Ricoh IM 4000 | User Guide - Page 59
Auto Logout can be changed by [Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled. • See "Date/Time/Timer", User Guide (Full Version). • Ask the administrator for the login user name, login password, and user code. • See "Verifying Users to Operate the Machine (User - Ricoh IM 4000 | User Guide - Page 60
In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE). 1. Enable the Bluetooth function on your mobile device. 58 - Ricoh IM 4000 | User Guide - Page 61
Logging In from the Control Panel 2. Start the RICOH Smart Device Connector application on the mobile device, and then flick left or right to display the login screen. If the login screen is not displayed, press [Settings] [Navigation Display Item], and then enable the display of [Login to MFP] on - Ricoh IM 4000 | User Guide - Page 62
2. Getting Started • To log out from the machine, hold the mobile device over the Bluetooth label on the control panel or press [Logout] at the top right on the screen. • If another user holds a mobile device over the card reader while you are still logged in, you are automatically logged out and - Ricoh IM 4000 | User Guide - Page 63
2. Press [Address Book] on the Home screen. Logging In from the Control Panel 3. Select the login user from the address book, and then press [Edit]. EDN012 4. Press the [User Management / Others] tab [User Management]. 5. Enter the new password in [Login Password], and then re-enter the password - Ricoh IM 4000 | User Guide - Page 64
2. Getting Started Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. • When lowering the ADF, do not place your hands on the hinges and exposure glass. Your hands or fingers are - Ricoh IM 4000 | User Guide - Page 65
Placing an Original on the Exposure Glass DZW103 • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. D0CHIA5705 63 - Ricoh IM 4000 | User Guide - Page 66
2. Getting Started Placing an Original in the Auto Document Feeder (ADF) The ADF automatically scans multiple sheets of originals or two-sided originals at one time. There are two types of ADF as follows: Auto Reverse Document Feeder (ARDF) When scanning a two-sided original, the machine scans the - Ricoh IM 4000 | User Guide - Page 67
Placing an Original in the Auto Document Feeder (ADF) • Perforated or torn originals • Curled, folded, or creased originals • Pasted originals • Originals with adhesive tape, glue or paste stuck to them • Originals with any kind of coating, such as thermal paper, art paper, aluminum foil, carbon - Ricoh IM 4000 | User Guide - Page 68
2. Getting Started DZW106 1. Adjust the original guide to the original size. DZW107 2. Place the aligned originals squarely face up in the ARDF. Place the originals with the first page facing up. Fan - Ricoh IM 4000 | User Guide - Page 69
Placing an Original in the Auto Document Feeder (ADF) • To scan originals larger than B4 JIS or 81/2 × 14 size, raise the ADF's extender on the ADF output tray. DZW795 • When using the ARDF to scan originals with a paper weight less than 42 g/m2 (11 lb. Bond), move the slide tray on the original - Ricoh IM 4000 | User Guide - Page 70
2. Getting Started DZW110 1. Place the originals flush against the rear paper guide and adjust the paper guides to the size of the originals. D0CHIA5718 D0CHIA5719 2. Place the aligned originals squarely face up in the one-pass duplex scanning ADF. Place the originals - Ricoh IM 4000 | User Guide - Page 71
Placing an Original in the Auto Document Feeder (ADF) DZX112 • To scan originals larger than B4 JIS or 81/2 × 14 size, pull out the ADF's extender on the original output tray, and then raise the stopper. DZW113 • To scan originals that are smaller than A6 size, attach the small size paper unit as - Ricoh IM 4000 | User Guide - Page 72
2. Getting Started DZW181 3. Close the ADF cover. DZW182 70 - Ricoh IM 4000 | User Guide - Page 73
3. Copy Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. 1. Press [Copy] on the Home screen. 2. Place the original. page 62 "Placing an Original on the - Ricoh IM 4000 | User Guide - Page 74
3. Copy Place Orientation Rotate the original Exposure Glass clockwise or counterclockwise 90 degrees and place it face down. DZB210 Rotate the original ADF clockwise or counterclockwise 90 degrees and place it face up. DZB211 When Specifying [Top 2] as the Staple or Punch Position - Ricoh IM 4000 | User Guide - Page 75
4. Specify the Original Orientation. Basic Procedure for Copying Documents If the display of this screen is not necessary when you press [Start], clear the [Check the orientation of the original every time after pressing [Start]] check box. Placing of the original is completed. 5. Press [ ] or [ ] - Ricoh IM 4000 | User Guide - Page 76
3. Copy • When you place the original on the ADF, the process of copying the original starts. • When you place the original on the exposure glass, the copy process starts according to the setting contents. To make a copy of the second page or back side of the original, place the original accordingly - Ricoh IM 4000 | User Guide - Page 77
Basic Procedure for Copying Documents 4. Press [Reserve Start]. The machine starts scanning the placed original. After the current copy job is completed, the reserved copy job starts automatically. • To delete the reserved job or preview its image on the screen, press [Job Confirmation]. - Ricoh IM 4000 | User Guide - Page 78
3. Copy • You cannot use the Interrupt mode with the staple mode while copying in the staple mode. 76 - Ricoh IM 4000 | User Guide - Page 79
Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies You can enlarge or reduce the original when copying with the following methods: • Enlarging or reducing at a specified reduction ratio or into a specified size (Zoom/Reduce/ Enlarge/Size Magnification) • Enlarging or reducing - Ricoh IM 4000 | User Guide - Page 80
3. Copy When you place two-sided originals in the One-pass duplex scanning ADF, the top right corner of the original will be the base point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point, set the original on the exposure glass and perform 2-sided copy. 3. - Ricoh IM 4000 | User Guide - Page 81
Making Enlarged or Reduced Copies • See "Reduce / Enlarge", User Guide (Full Version). Enlarging or Reducing According to the Paper Size The original is enlarged or reduced to fit on the specified paper size (Scale to - Ricoh IM 4000 | User Guide - Page 82
3. Copy 3. On the Copy screen, press [Copy Ratio] and [Fit to Paper Size]. DZC237 4. Select the tray loaded with the paper to use. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically. To reduce an original of A3 (11 × 17) - Ricoh IM 4000 | User Guide - Page 83
], by using [Customize Function: Copy (Standard Mode)] or [Customize Function: Copy (All View Mode)]. • See "Others (Copier / Document Server Settings)", User Guide (Full Version). 4. Press [Start]. • You can change the copy ratio of [Create Margin] to a value other than 93%. • See "Reduce / Enlarge - Ricoh IM 4000 | User Guide - Page 84
3. Copy Duplex Copying You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of paper. DZB251 The size of the original that can be copied differs from that of the 1-sided copy. page 213 "Recommended Original Size and Weight" For details about the sizes, - Ricoh IM 4000 | User Guide - Page 85
] [Edit / Stamp] [Margin]. • See "Edit / Stamp", User Guide (Full Version). • You cannot perform Duplex Copy onto the following paper types key on the Copy screen. • See "Others (Copier / Document Server Settings)", User Guide (Full Version). • Use the [Series] function to copy the front and back - Ricoh IM 4000 | User Guide - Page 86
3. Copy Combining and Copying a Multi-page Original onto a Single Sheet of Paper You can copy multiple sheets in an original onto one side or both sides of a sheet of paper to save paper. 12 3 3 2 1 13 2 DZB253 The arrangement of copied pages and copy ratio varies depending on the original - Ricoh IM 4000 | User Guide - Page 87
Combining and Copying a Multi-page Original onto a Single Sheet of Paper 2. Specify about the original, print side, and combining. • Original Direction: Specify the orientation to place the originals. • Original Setting: Specify the condition of the originals to copy (1 sided/2 sided (Page Opening - Ricoh IM 4000 | User Guide - Page 88
[Erase Original Shadow in Combine]: Determine whether to erase the boundary margin around each original to maintain the margin See "Edit / Stamp", User Guide (Full Version). • You can change the setting contents of the Combine key on the Copy screen. • See "Others (Copier / Document Server Settings - Ricoh IM 4000 | User Guide - Page 89
Setting]. When envelopes are set in the bypass tray, the type and size are not detected automatically. Specify the type and size of the paper manually. 87 - Ricoh IM 4000 | User Guide - Page 90
3. Copy 4. Select [Envelope], and then proceed to the next screen. D0CHPA5202 To change the envelope weight, press [ChngThickness] to specify the weight. 5. Check that the selected envelope size is correct, and then press [OK]. • If the selected envelope size is not the same as the actual size, - Ricoh IM 4000 | User Guide - Page 91
Copying onto Envelopes Copying onto Envelopes in the Paper Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press one of the following keys to cancel the setting. 1. Set the envelopes in the paper tray page 207 "Envelope Orientation and Recommended Status" - Ricoh IM 4000 | User Guide - Page 92
3. Copy Copying in Page Order or for Each Page Number When copying two or more copies of multi-page originals, you can specify the page order as described below. Sort Copies in the order of the original. 1 2 3 1 23 23 1 DZB241 Stack Groups together copies of each page in a multi-page original - Ricoh IM 4000 | User Guide - Page 93
1. Press [Copy] on the Home screen. Copying in Page Order or for Each Page Number 2. Place the original. page 71 "Basic Procedure for Copying Documents" 3. Press [ ] or [ ] under [Quantity] on the Copy screen to specify the number of copies. DZC207 You can enter this using the keyboard after - Ricoh IM 4000 | User Guide - Page 94
3. Copy • You can change the action to perform when paper or memory runs out during sorting under [Rotate Sort: Auto Paper Continue] or [Memory Full Auto Scan Restart]. • See "Finishing", User Guide (Full Version). 92 - Ricoh IM 4000 | User Guide - Page 95
fax destination. See "Sending a Fax While Scanning the Original", User Guide (Full Version). • It is recommended that you call the receivers and D0CZPM6757 Press an item on the fax screen to select [Memory Transmission] if [Immed. Transmission] is selected. 3. Place the original in the ADF or on the - Ricoh IM 4000 | User Guide - Page 96
press , and specify the destination. You can also enter the fax number manually by pressing . D0CHPA5404 You can select only the destination entered using the See "Registering E-mail Addresses in the Address Book", User Guide (Full Version). • To print the sender's name on the page received at the - Ricoh IM 4000 | User Guide - Page 97
When Fax Transmission Ended Sound is enabled, a sound is produced. See "Configuring the Type and Volume of the Sound Emitted When Using Fax", User Guide (Full Version). • If the telephone line you are connected to requires time to connect to the public line after you dial the external number, enter - Ricoh IM 4000 | User Guide - Page 98
4. Fax Registering Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions 1. Press [Address Book] on the Home screen. 2. Press [ - Ricoh IM 4000 | User Guide - Page 99
the fax header in advance. See "Printing the Destination Name, Fax Header, and Standard Message on the Fax Received at the Destination", User Guide (Full Version). • Label Insertion: Specify the name (title + name) and fixed phrase printed on the reception sheet of the destination. See "Printing the - Ricoh IM 4000 | User Guide - Page 100
"Making a Backup or Restoring the Address Book", User Guide (Full Version). Changing/Deleting the Registered Data Such as from the personal box before deleting it. See "Receiving Faxes to Personal Boxes", User Guide (Full Version). 1. Press [Address Book] on the Home screen. 2. Select the - Ricoh IM 4000 | User Guide - Page 101
any of the following: • Immediate Transmission • On-hook dialing • Manual dialing To display the preview in the correct orientation, specify [Original . See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). 3. On the fax screen, press [Settings] [Original Orientation - Ricoh IM 4000 | User Guide - Page 102
4. Fax • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. 7. Press [Transmit]. To cancel transmission and perform the procedure from scanning the original again, press [Cancel]. 100 - Ricoh IM 4000 | User Guide - Page 103
in the memory. • The fax transmission results can also be confirmed in Records. • See "Viewing the History of Sent and Received Faxes", User Guide (Full Version). • Specify [Notification of Results] when sending a fax to receive the transmission result by e-mail. • page 103 "Checking by E-mail - Ricoh IM 4000 | User Guide - Page 104
4. Fax 3. Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. • Display per User Press this to display the result of - Ricoh IM 4000 | User Guide - Page 105
the report automatically. Specify Auto Print to print it every time you send a document by Immediate Transmission. See "Others (Fax Settings)", User Guide (Full Version). • If the page was sent successfully, the Page column gives the total number of pages sent successfully. Checking the Result in - Ricoh IM 4000 | User Guide - Page 106
original in the Auto Document Feeder (ADF) or on the exposure glass. See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version). 3. To send a notification e-mail to the sender, press [Settings] [Sender], and then specify the sender. When a login user is operating the machine - Ricoh IM 4000 | User Guide - Page 107
of Sent Faxes See "Basic Procedure for Sending IP-Faxes", User Guide (Full Version). • The file type for notification of e-mail transmission Image Monitor as the administrator. See "Logging in to Web Image Monitor", User Guide (Full Version). 2. From the "Status/Information" menu, click [Job]. 3. - Ricoh IM 4000 | User Guide - Page 108
4. Fax 106 - Ricoh IM 4000 | User Guide - Page 109
Manager supports Windows OS only. To install the printer driver on Mac OS, see the following sections: • page 121 "Installing the Printer Driver for Network Connection (macOS)" • See "Installing the Printer Driver for USB Connection (macOS)", User Guide (Full Version). • Follow the instructions of - Ricoh IM 4000 | User Guide - Page 110
or [I will not participate in the Quality Improvement Program], and then click [Next]. 6. On the "Driver Update Notification Setting" screen, specify whether to display the message about the driver update, and then click [Next]. The process of installing Device Software Manager starts. 7. Select the - Ricoh IM 4000 | User Guide - Page 111
[Next]. D0CZDM0202 The installation of the driver starts. • If "Could not verify publisher" is displayed at the beginning of installation, continue the installation. • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. If the machine - Ricoh IM 4000 | User Guide - Page 112
are prompted to restart your computer, restart it by following the instructions that appear. • After completing the installation, Device Software Manager icon can update the installed printer driver with Device Software Manager. • See "Updating the Driver (Windows)", User Guide (Full Version). • If - Ricoh IM 4000 | User Guide - Page 113
beginning of installation, continue the installation. There is no problem with the started installer that is downloaded from the manufacturer's website. Continue the installation. • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. 111 - Ricoh IM 4000 | User Guide - Page 114
. 8. When the installation is complete, click [Finish]. • Double-click the Device Software Manager icon created on the Finder of the computer to update the printer driver. • See "Updating the Driver (Windows)", User Guide (Full Version). 112 - Ricoh IM 4000 | User Guide - Page 115
installation procedure, click [Yes] or [Continue]. • If the "Windows Security" dialog box appears during the driver installation procedure, click [Install this driver software anyway]. Installing the PCL 6 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer does not - Ricoh IM 4000 | User Guide - Page 116
6. Select this machine from among the detected devices, and then click [Next]. Printer driver installation starts. 7. When the installation is complete, click [Finish]. D0CZDM0202 Installing the PostScript 3 Printer Driver from the CD-ROM 1. Set the CD-ROM in the computer. If the installer - Ricoh IM 4000 | User Guide - Page 117
Installing the Printer Driver for Network Connection (Windows) 2. Select a language, and then click [OK]. 3. Click [PostScript 3 Printer Driver]. D0CHDA6204 4. On the "End User License Agreement" screen, click [Agree and Go to Next]. D0CHDA6203 115 - Ricoh IM 4000 | User Guide - Page 118
installation starts. 6. When the installation is complete, click [Finish]. D0CZDM0202 Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File 1. Double-click the downloaded file. 2. On the "End User License Agreement" screen, click [Agree and Go to Next]. 3. Select [Network - Ricoh IM 4000 | User Guide - Page 119
then click [Next]. Printer driver installation starts. 5. When the installation is complete, click [Finish]. D0CZDM0202 Installing the Printer Driver for Windows 1. Double- I want isn't listed]. 6. Select [Add a local printer or network printer with manual settings], and then click [Next]. 117 - Ricoh IM 4000 | User Guide - Page 120
then click [Next]. 8. Enter the IP address of this machine in [Host Name or IP address]. 9. Clear the [Query the printer and automatically select the driver to use] check box, and then click [Next]. Searching for the TCP/IP port starts. 10. When the "Additional port information required" screen is - Ricoh IM 4000 | User Guide - Page 121
Installing the Printer Driver for Network Connection (Windows) 1. Click [Click if you cannot find the device]. click [Search]. DZC091 2. When the machine is detected, click [Next]. Printer driver installation starts. When specify the machine name 1. Select the machine to use, and then click [Next]. - Ricoh IM 4000 | User Guide - Page 122
starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide (Full Version). 3. When the installation is complete, click [Finish]. 120 - Ricoh IM 4000 | User Guide - Page 123
the PPD file 1. Set the CD-ROM in the computer, and click [macOS] (brand name) to display the [macOS PPD Installer] folder. To install the driver from the downloaded file, display the folder that is the location of the downloaded file. 2. Double-click the package file. DZX684 3. On the "Introduction - Ricoh IM 4000 | User Guide - Page 124
5. Print 6. Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. 7. When the installation is complete, click [Close]. Registering the Machine in [Printers & Scanners] Register the PPD file of the machine in the system - Ricoh IM 4000 | User Guide - Page 125
Installing the Printer Driver for Network Connection (macOS) 4. Click [IP], and configure the information of the machine. DZX690 • Address: Enter the IP address of the machine. • Protocol: Select [Line - Ricoh IM 4000 | User Guide - Page 126
5. Print DZC098 2. Select the machine on the "Printer Software" screen, and then click [OK]. DZC099 5. Click [Add]. The progress screen is displayed. • If the progress screen does not close after a while, click [Configure...] and configure the option configuration of the printer. For the procedure - Ricoh IM 4000 | User Guide - Page 127
Installing the Printer Driver for Network Connection (macOS) 6. Check that the machine name is added to the [Printers & Scanners] screen. 7. Close the system preferences screen. D0CHDA6205 Specifying the Option - Ricoh IM 4000 | User Guide - Page 128
an example. The actual procedure may differ depending on the OS version you are using. • To specify an optional Adobe PostScript when using a PostScript 3 printer driver, select [Adobe PostScript] in the "PostScript:" list on the [Options] tab. 126 - Ricoh IM 4000 | User Guide - Page 129
document was printed. Printing a Document in Windows 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. The procedure to display a document varies depending on the applications. For example in Microsoft Word/Excel - Ricoh IM 4000 | User Guide - Page 130
and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version). You can store documents in the machine (Locked Print, Hold Print, or Stored Print). See "Storing Documents to Print in the Machine - Ricoh IM 4000 | User Guide - Page 131
printer icon of the machine, and then click [Printing preferences] to change the default values of the printer settings. • When you use the driver distributed from the print server, [Standard settings] specified in the print server are displayed as the default. Printing a Document in macOS In the - Ricoh IM 4000 | User Guide - Page 132
5. Print 3. Specify Paper Size, Orientation, and other settings. D0CHMA5606 • Copies: Enter the print quantity. • Paper Size: Select the size of the document to print. • Orientation: Specify the orientation of the document. Select [Portrait] or [Landscape]. 4. Select a category from the pop-up menu, - Ricoh IM 4000 | User Guide - Page 133
and proceed to print the rest of the document (Sample Print). See "Making a Partial Print as a Test and Printing the Rest of the Document", User Guide (Full Version). You can store documents in the machine (Locked Print, Hold Print, or Stored Print). See "Storing Documents to Print in the Machine - Ricoh IM 4000 | User Guide - Page 134
Specify 2-sided Print on the [Basic] tab. 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Document Size, Paper Type, Orientation and others. page 127 "Basic Procedure for Printing Documents" 3. In - Ricoh IM 4000 | User Guide - Page 135
Printing on Both Sides of Paper 3. Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and opening type of the paper. Orientation of the original and opening type Long edge Short edge DZC442 4. After completing the configuration, click [Print] to print. 133 - Ricoh IM 4000 | User Guide - Page 136
to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Document Size, Paper configuration, click [OK] to print. When printing from an application that supports the same function as the machine, do not set the function in the - Ricoh IM 4000 | User Guide - Page 137
and Printing Multiple Pages on a Single Sheet of Paper 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2. Specify Paper Size, Orientation, Paper Type, and other settings. page 127 "Basic Procedure for Printing - Ricoh IM 4000 | User Guide - Page 138
5. Print Printing on Envelopes Load envelopes in the bypass tray or paper tray. Load envelopes in the machine and change the Tray Paper Settings in the Control Panel. Printing on Envelopes Loaded on the Bypass Tray 1. Load an envelope in the Bypass Tray. Types and orientations of envelopes Side- - Ricoh IM 4000 | User Guide - Page 139
". 8. Press [OK] twice. 9. After completing the configuration, press [Home] ( ). 10. Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application. 137 - Ricoh IM 4000 | User Guide - Page 140
paper size, which is commonly used as the option of the Document Sizes. See "Printing on Custom-sized Paper Loaded on the Bypass Tray", User Guide (Full Version). To print in landscape orientation, select the [Rotate by 180 Degrees] check box on the [Input/Output] tab, and then print. 138 - Ricoh IM 4000 | User Guide - Page 141
macOS Printing on Envelopes D0CHDA5615 • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Paper Type: Envelope To print in landscape orientation, select [On] for [Rotate by 180 Degrees] in [Basic] in " - Ricoh IM 4000 | User Guide - Page 142
5. Print Types and orientations of envelopes Side-opening envelopes Tray 1 to 4 DZB935 Flap: close Bottom side of the envelope: back Printing surface: upper side 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [Tray/Paper Settings]. D0CHPA5601 4. Press [Paper Size/Paper - Ricoh IM 4000 | User Guide - Page 143
9. After completing the configuration, press [Home] ( ). 10. Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application. 11. Specify the paper size and paper type. Windows D0CHWA5614 • Document Size: Select the envelope size. If the - Ricoh IM 4000 | User Guide - Page 144
paper size, which is commonly used as the option of the Document Sizes. See "Printing on Custom-sized Paper Loaded on the Bypass Tray", User Guide (Full Version). To print in landscape orientation, select the [Rotate by 180 Degrees] check box on the [Input/Output] tab, and then print. macOS - Ricoh IM 4000 | User Guide - Page 145
from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of of entering the password. See "Connecting a Mobile Device to the Machine", User Guide (Full Version). page 56 "Logging In from the Control Panel" 3. Select - Ricoh IM 4000 | User Guide - Page 146
of a Hold Print job or the password specified on the document. If you select multiple documents or encrypt the document to store in the printer driver, the item is disabled. See "Encrypting the Document when Storing It", User Guide (Full Version). 4. Press [Print] twice. 144 - Ricoh IM 4000 | User Guide - Page 147
consult a doctor immediately. • USB flash memory device and SD cards are supported for direct printing. However, certain types of USB flash memory device and from a PDF viewer such as Acrobat Reader while using the printer driver. Printable File Formats File format JPEG files TIFF files PDF files - Ricoh IM 4000 | User Guide - Page 148
5. Print Printing from a Memory Storage Device or Scan Application 1. On the Home screen, press [Print/Scan (Memory Storage Device)] 2. On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device] DZX460 3. Insert a memory storage device in the media slot on the side of the - Ricoh IM 4000 | User Guide - Page 149
Printing from a USB Flash Memory Device or SD Card Directly 6. Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. D0CHPA6452 • Copy Ratio: Select whether to print in the original size or to reduce or enlarge to match the paper size. • Quantity: Enter the print - Ricoh IM 4000 | User Guide - Page 150
5. Print 148 - Ricoh IM 4000 | User Guide - Page 151
when sending an e-mail. See "Registering E-mail Addresses in the Address Book", User Guide (Full Version). Basic Procedure for Sending an E-mail • This machine supports SMTPS (SMTP over SSL). • This machine supports Web mail sending. • To use Message Disposition Notification, log in to the machine - Ricoh IM 4000 | User Guide - Page 152
3. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] on the scanner screen. 5. Press [Sender the scanner screen. D0CZPM6702 • To enter the e-mail address manually, select the destination from the destination history, or search - Ricoh IM 4000 | User Guide - Page 153
a Document" 9. Press [Start]. Registering the E-mail Destination in the Address Book When Sending an Email When specifying an e-mail address by entering it manually or selecting it from the scanner records, you can register the e-mail address in the address book before sending an e-mail. 151 - Ricoh IM 4000 | User Guide - Page 154
Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] on the scanner screen and configure a Document" 5. Specify the destination. • When entering manually 1. Press and then select [Enter Using Keyboard]. D0CZPM6705 2. Enter the - Ricoh IM 4000 | User Guide - Page 155
Scanning Documents and Sending the Scanned Data by E-mail D0CZPM6706 3. Specify the e-mail address that was entered manually and press [Reg. to Add. Book]. D0CZPM6707 4. Enter the name and other additional information. • When selecting from the transmission history 1. Press and then select [Select - Ricoh IM 4000 | User Guide - Page 156
the address book easily using Scan to Folder Helper. See "Specifying the Destination of Send to Folder Using the Scan to Folder Helper App", User Guide (Full Version). • Using the SMB 3.0 protocol, you can save files in encrypted folders. • The scanned file can be also saved to an FTP server. • See - Ricoh IM 4000 | User Guide - Page 157
Scanning Documents and Sending the Scanned Data to a Folder 4. Check the computer name, enable/disable status of the DHCP server and IP address, and write down the information in [1] on the check sheet. DZC501 When the screen shown above is displayed, fill in the sheet as follow: Computer name - Ricoh IM 4000 | User Guide - Page 158
6. Scan "USERDNSDOMAIN" is not displayed when the login user who executed the command is a local user. 7. Check the login password on the computer, and write down the information in [3] on the check sheet. The required information on the computer is confirmed. Now create a shared folder on your - Ricoh IM 4000 | User Guide - Page 159
Scanning Documents and Sending the Scanned Data to a Folder 4. On the [Sharing] tab, click [Advanced Sharing]. DZC318 5. Select the [Share this folder] check box, and then click [Permissions]. After completing the procedure, remove Everyone (unspecified user), and then add a user allowed access the - Ricoh IM 4000 | User Guide - Page 160
6. Scan 11. From the Search results, select the login user name of the computer to be added ([2] on the check sheet) and then click [OK]. When you cannot find a specific user, click [Columns], or right-click the [Search results] field, select [Select Column], and then add [Logon Name] or [Logon Name - Ricoh IM 4000 | User Guide - Page 161
Scanning Documents and Sending the Scanned Data to a Folder Confirming the Computer Information (macOS) Confirm the name of the computer used to create the shared folder, login user name and other settings and write down the information on the check list. 1. Log on to macOS as a user with - Ricoh IM 4000 | User Guide - Page 162
Folder (macOS) Create a shared folder and specify the access permissions of the folder. 1. Print the check sheet. See "Printing the Check Sheet", User Guide (Full Version). 2. Create a new folder and write down the folder name in [4] on the check sheet. 3. Click the Apple menu and select [System - Ricoh IM 4000 | User Guide - Page 163
Scanning Documents and Sending the Scanned Data to a Folder 6. Click [ ] below [Shared Folders] on the [Sharing] screen. DZC529 7. Specify the folder created in Step 1 and click [Add]. 8. Select the folder added in Step 6 and confirm that the permission of the user to access the folder is set to " - Ricoh IM 4000 | User Guide - Page 164
Select [SMB (Send to Shared Folder on PC)] in [Protocol]. 6. Specify the network path to the shared folder in "Path". Entering the path name manually If the computer name is "YamadaPC" ([1] on the check sheet) and the shared folder name is "shared_doc" ([4]), enter as follows: \\YamadaPC\shared_doc - Ricoh IM 4000 | User Guide - Page 165
there is not enough free hard disk space. • If the client computer has a fixed IP address assigned to it, you can specify the IP address manually by including it in the path name of the destination folder. For example, if the IP address is "192.168.1.191" and the shared folder - Ricoh IM 4000 | User Guide - Page 166
on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 4. Press [Send Settings] and configure the is registered in the address book. D0CHPA5502 • To enter the information manually, press , and select [Manual Entry]. Select SMB as the protocol and enter the required information. - Ricoh IM 4000 | User Guide - Page 167
Settings] screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 3. Press [Send Settings] on the scanner screen and specify the original type (quality), density and resolution. When specifying the original - Ricoh IM 4000 | User Guide - Page 168
6. Scan Original Type Appropriate for Full Color: Text / Photo A document mainly comprising text in color. Full Color: Glossy Photo An original in color such as silver-halide prints or pictures. Full Color: Shiny Materials A glossy original in color such as a precious metal or jewelry. Auto - Ricoh IM 4000 | User Guide - Page 169
a Document" • PDF is selected in [File Type] and OCR setting is specified See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). 4. To send the scanned document to an e-mail address, press [Sender] and then specify the sender. 5. Specify the destination on the - Ricoh IM 4000 | User Guide - Page 170
] on the scanner screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide (Full Version). 3. Press [Send Settings] on the scanner screen. 4. Press [File Type], and select the file type to save the scanned document. Press - Ricoh IM 4000 | User Guide - Page 171
in the PDF file. • See "Scanning an Original as a PDF with Security Settings Specified", User Guide (Full Version). • See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). • You can change the number of digits in [Scanner Settings] [Sending Settings] [File - Ricoh IM 4000 | User Guide - Page 172
6. Scan D0CHPA5504 Notes about and limitations of file types Depending on the file format you select, the following limitations will apply: TIFF If you select TIFF as the file format, the data is not compressed and thus results in larger files. High Compression PDF You cannot select [High Comp. PDF] - Ricoh IM 4000 | User Guide - Page 173
You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See "Storing Documents to Print in the Machine", User Guide (Full Version). • Documents stored in the document server are deleted after three days (72 hours) in the factorydefault - Ricoh IM 4000 | User Guide - Page 174
a user folder created by a user to store the document. To select a user folder, create it in advance. See "Organizing Document Server Using Folders", User Guide (Full Version). • User Name: Specify the user name displayed as the owner of the document. Select a user from the address book or enter the - Ricoh IM 4000 | User Guide - Page 175
. • You can print a document in the document server using Web Image Monitor. • See "Accessing Documents in Document Server from a Web Browser", User Guide (Full Version). Printing a Document with the Settings Specified When Scanned • When printing two or more documents at a time, the print settings - Ricoh IM 4000 | User Guide - Page 176
7. Document Server 3. Select the document to print. D0CZPM6656 • Press [User Name] or [File Name] on the left side of the screen to search for a document. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number - Ricoh IM 4000 | User Guide - Page 177
Printing Documents in Document Server 3. Select the document to print. • If the document is password protected, enter the password and press [OK]. • To print two or more copies, enter the quantity using the number keys. 4. Press [To Printing Screen]. 5. Change the print settings. • When specifying - Ricoh IM 4000 | User Guide - Page 178
7. Document Server 4. Specify the page to print. D0CHPA5302 • 1st Page: Select this to print the first page only. When you selected two or more documents, the first page of each document is printed. • Specified Page: Select this to print the specified page. • Specify Range: Enter the page printing - Ricoh IM 4000 | User Guide - Page 179
8. Web Image Monitor Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of - Ricoh IM 4000 | User Guide - Page 180
8. Web Image Monitor that appears before login. If you register the URL of a page that appears after login, Web Image Monitor will not open properly from the bookmark. To change the settings, click [Login] at the top right on the screen and enter the User Name and Password. Recommended Web Browser - Ricoh IM 4000 | User Guide - Page 181
Using Web Image Monitor Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of settings of the machine. • When logged in (as an Administrator) The administrator can change all settings of the machine. What you can do Function Not - Ricoh IM 4000 | User Guide - Page 182
, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server. • Convenient Links: Displays the link to the Favorite URL. 2. Header An icon to link to the Login screen is placed at - Ricoh IM 4000 | User Guide - Page 183
Using Web Image Monitor To assign the downloaded Help file to the Help button ( following the procedure below. ), specify the path to the Help file 1. Log in to Web Image Monitor as an Administrator. 2. Click [Configuration] on the "Device Management" menu on Web Image Monitor. D0CHAA8032 3. - Ricoh IM 4000 | User Guide - Page 184
8. Web Image Monitor 182 - Ricoh IM 4000 | User Guide - Page 185
9. Adding Paper and Toner Loading Paper into the Paper Tray The method of loading paper paper type or thickness in [Tray/Paper Settings] of [Settings]. See "Tray/Paper Settings", User Guide (Full Version). page 195 "Specifying Paper Type and Thickness Settings" • Check the paper setting before - Ricoh IM 4000 | User Guide - Page 186
9. Adding Paper and Toner • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. • When - Ricoh IM 4000 | User Guide - Page 187
Loading Paper into the Paper Tray 3. While pressing the release lever of the side fence, slide the side fences outward. D0CHIA5708 4. To load B4 JIS, A3, or 11 × 17 paper, pull the tray out completely and then change the positions of the two auxiliary side fences. Place the tray on a flat surface. - Ricoh IM 4000 | User Guide - Page 188
9. Adding Paper and Toner DZW116 Change the position of the auxiliary side fence in the back in the same way. 5. While pressing the release lever of the end fence, - Ricoh IM 4000 | User Guide - Page 189
Loading Paper into the Paper Tray D0CHIA5711 7. While pressing the release lever, adjust the side and end fences to the paper size. Do not leave spaces between the paper and fences. D0CHIA5712 To fix the end fence, engage the two projections of the stopper with the holes on the end fence, and then - Ricoh IM 4000 | User Guide - Page 190
9. Adding Paper and Toner • You can load envelopes into the paper trays. • page 207 "Envelope Orientation and Recommended Status" Loading Paper into the Bypass Tray Use the bypass tray - Ricoh IM 4000 | User Guide - Page 191
"Loading Orientation-fixed Paper or Two-sided Paper" Align the paper guides to the paper size. D0CHIA5715 • To load paper on the bypass want to print on 81/2 × 11 portrait paper from Tray 3 (LCT), contact your service representative. (mainly North America) Tray 3 (LCT) can hold 81/2 × 11 portrait - Ricoh IM 4000 | User Guide - Page 192
9. Adding Paper and Toner • When the paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right. Do not - Ricoh IM 4000 | User Guide - Page 193
A4 portrait paper only. If you want to print on 81/2 × 11 or B5 JIS portrait paper from the large capacity tray (LCT), contact your service representative. (mainly North America) The large capacity tray (LCT) can hold 81/2 × 11 portrait paper only. If you want to print on A4 or B5 - Ricoh IM 4000 | User Guide - Page 194
9. Adding Paper and Toner 1. Open the cover of the Large Capacity Tray (LCT). D0CHIA5716 2. Square the paper and load it with the print side facing down. Fan sheets before - Ricoh IM 4000 | User Guide - Page 195
2. Press [Tray/Paper Settings]. Loading Paper into the Paper Tray 3. Press [Paper Size/Paper Type] 4. Press one tray to set. D0CHPA5110 [Paper Size/Paper Type]. 5. Press [Paper Size]. D0CHPA5111 To specify for the bypass tray, press [Paper Size: Printer]. The size of the paper in Tray 3 (LCT) - Ricoh IM 4000 | User Guide - Page 196
9. Adding Paper and Toner Specifying a Custom Size Paper Using the Control Panel 1. Press [Settings] on the Home screen. 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type] 4. Press one - Ricoh IM 4000 | User Guide - Page 197
the paper settings before you start printing. • Before you change the settings, confirm the priority of the paper settings for printing (priority to the printer driver or to the control panel). • [Settings] [Printer Settings] [System] [Paper In/Out] [Tray Setting Priority] On the printer - Ricoh IM 4000 | User Guide - Page 198
9. Adding Paper and Toner On the control panel 1. Press [Settings] on the Home screen. 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type] 4. Press one tray to set. D0CHPA5110 [Paper Size/Paper Type]. 5. Press [Paper Type/Thickness]. 196 D0CHPA5113 - Ricoh IM 4000 | User Guide - Page 199
Loading Paper into the Paper Tray 6. Choose one paper type and paper thickness from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] ( ). 197 - Ricoh IM 4000 | User Guide - Page 200
9. Adding Paper and Toner Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • When performing multiple sheet feeding, fan sheets - Ricoh IM 4000 | User Guide - Page 201
Paper Settings menu: 41/8 × 91/2, 37/8 × 71/2 , C5 Env, C6 Env, DL Env • : 50 sheets •: Double flap: 15 sheets Single flap: 25 sheets *1 Adjust the supporting side fence before loading B4 JIS , A3 , or 11 × 17 paper to tray 2-4. 199 - Ricoh IM 4000 | User Guide - Page 202
9. Adding Paper and Toner Bypass Tray Paper type and weight 52-300 g/m2 (14 lb. Bond- 110 lb. Cover) Thin Paper-Thick Paper 4 52-300 g/m2 (14 lb. Bond- - Ricoh IM 4000 | User Guide - Page 203
mm (49.60 inches). If you want to print on paper with a horizontal length of 600-1,260 mm (23.62-49.60 inches), contact your service representative. If you want to load paper with a horizontal length of 600 mm (23.62 inches) or longer in the bypass tray, it must have - Ricoh IM 4000 | User Guide - Page 204
9. Adding Paper and Toner *1 To load paper any of the sizes specified above, contact your service representative. Large Capacity Tray (LCT) Paper type and weight 60-300 g/m2 ( check their print sides carefully. Erroneous loading may cause problems. Remove copied or printed sheets one by one. 202 - Ricoh IM 4000 | User Guide - Page 205
Recommended Paper Sizes and Types Paper Type Setting translucent paper Note • When loading translucent paper, always use long grain paper. • Remove copied or printed sheets one by one. Paper Thickness for Each Paper Weight Paper Thickness Thin Paper Plain Paper 1 Plain Paper 2 Middle Thick Thick - Ricoh IM 4000 | User Guide - Page 206
9. Adding Paper and Toner • Paper with perforated lines • Hemmed-edge paper • Window envelopes • Tab stock • OHP transparencies for color printing Do not copy or print onto sides that are - Ricoh IM 4000 | User Guide - Page 207
the quality of your copies by storing them in a binder in a dark, dry place. • When folding prints, toner in the folds will come off. • If the prints are stored in the conditions described below, toner may melt: • When a print and a half-dried print are put on top of each other • When solvent - Ricoh IM 4000 | User Guide - Page 208
9. Adding Paper and Toner Thick Paper Orientation and Recommended Status When loading thick paper of 106-300 g/m2 (28 lb. Bond-110 lb. Cover) in the paper trays, or - Ricoh IM 4000 | User Guide - Page 209
Envelope Orientation and Recommended Status Envelope Orientation and Recommended Status The way to place an original on the exposure glass and load envelopes varies depending on the shape and orientation of the envelopes. • Do not print on the following envelopes: • Window envelopes • Envelopes with - Ricoh IM 4000 | User Guide - Page 210
9. Adding Paper and Toner Using the Copy Function Orientation of Envelopes Side-opening envelopes Exposure Glass Tray 1-4 Bypass Tray Side-opening envelopes DZW769 Flaps: open Side to be scanned: - Ricoh IM 4000 | User Guide - Page 211
180 Degrees] on [Input/Output] tab, and then print. When loading envelopes, select "Envelope" as the paper types using both [Tray/Paper Settings] and printer driver and specify the thickness of envelopes. page 136 "Printing on Envelopes" 209 - Ricoh IM 4000 | User Guide - Page 212
9. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm - Ricoh IM 4000 | User Guide - Page 213
DZB783 DZB786 DZB781 DZB787 *1 When printing the first page onto the letterhead side Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. • [Settings] [Printer Settings] [System] [Paper In/Out] Detect] Paper Orientation [Letterhead - Ricoh IM 4000 | User Guide - Page 214
and Toner Copy Side Two-sided originals Tray 1-4 Tray 3 (LCT) Large Capacity Tray (LCT) Bypass Tray DZB780 DZB780 DZB783 DZB786 DZB789 DZB791 • When you set [Letterhead Setting] to [On (Always)], you can print onto letterhead paper when the paper type in the printer driver's settings - Ricoh IM 4000 | User Guide - Page 215
Recommended Original Size and Weight Recommended Original Size and Weight (mainly Europe and Asia) Original location Original size Original weight Exposure glass Up to A3 - ADF One-sided A3 -B6 JIS (Japanese Industrial 40-128 g/m2 (11-34 lb. originals Standard), A6*1 Bond) *3 11 × 17 - - Ricoh IM 4000 | User Guide - Page 216
9. Adding Paper and Toner • An original whose size is within the range of the maximum original scan area can be placed. • page 302 "Specifications for the Main Unit" • On - Ricoh IM 4000 | User Guide - Page 217
. *7 Default is 81/4 × 13 . If you want to switch the detectable size from 81/2 × 13 to 8 × 13 or 81/2 × 13 , contact your service representative. (mainly North America) Original location Exposure glass ADF 11 × 17 *5 81/2 × 14 81/2 × 11 81/2 × 11 *6 *1 *1 51/2 × 81/2 *4 *3 *3 51/2 × 81 - Ricoh IM 4000 | User Guide - Page 218
Toner Original location 10 × 14 71/4 × 101/2 A3 A4 Exposure glass - - - -*1 ADF : Detectable size, -: Undetectable size *1 Default is 81/2 × 11. If you want to switch the detectable size from 81/2 × 11 to A4, contact your service . Select the paper size manually. • Dark originals with - Ricoh IM 4000 | User Guide - Page 219
movie that is displayed on the control panel. See "Contact Information", User Guide (Full Version). • Replace the toner after the message prompting replacement is displayed on the control panel. • The machine may become damaged if you use toner of a different type. • Do not turn off the power of the - Ricoh IM 4000 | User Guide - Page 220
cartridge with the opening upward, shake it well, and then reinstall it. Precautions When Storing Toner • Do not store toner (new or used) or toner containers while toner is inside in a place with an open flame. The toner can ignite and result in burns or fire. • Do not leave the following items in - Ricoh IM 4000 | User Guide - Page 221
a depleted print cartridge, place the cartridge in a box or plastic bag while paying attention not to spill any toner powder. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic - Ricoh IM 4000 | User Guide - Page 222
9. Adding Paper and Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers. 220 - Ricoh IM 4000 | User Guide - Page 223
Press [Machine Information] on the [Check Status] screen to display the telephone number for ordering consumables. See "Contact Information", User Guide (Full Version). Replenishing the staples Replenish the staples while watching the video displayed on the screen for the procedure. 1. Press [Watch - Ricoh IM 4000 | User Guide - Page 224
Bottle is almost full." message is displayed. Prepare a replacement waste toner bottle. See "Contact Information", User Guide (Full Version). See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle. • For safe and correct use, please be sure to - Ricoh IM 4000 | User Guide - Page 225
ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside • Toner-attached parts • Do not absorb spilled toner (including used toner) using a vacuum cleaner. Absorbed toner may cause ignition or explosion due to electric contact sparks - Ricoh IM 4000 | User Guide - Page 226
used consumables and shutting the lid of the container if the lid is available, put them in a bag. • Do not open toner containers forcibly while toner is inside, crush or squeeze them. Toner spillage can cause accidental ingestion or dirtying of clothes, hands, or floor. Disposing the Used Waste - Ricoh IM 4000 | User Guide - Page 227
10. Troubleshooting Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly. Sound pattern*1 - Ricoh IM 4000 | User Guide - Page 228
10. Troubleshooting Sound pattern*1 Five long the message displayed on the screen, and resolve the problem by removing the jammed paper or original, or replacing the toner. Check that the original is placed in the ADF . • See "Setting the Sound Volume and Type", User Guide (Full Version). 226 - Ricoh IM 4000 | User Guide - Page 229
. Press the message to display it in full text. You can also view more than one message as a list. • [Check Status] indicator If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along with a message displayed on the screen. Press [Check Status] to check the - Ricoh IM 4000 | User Guide - Page 230
or an Original Is Jammed", User Guide (Full Version). Load paper into the paper tray. page 183 "Loading Paper into the Paper Tray" Prepare a replacement toner. Replace the toner when it runs out. page 217 "Replacing the Toner" • If appears when there is a lot of toner, pull out the print cartridge - Ricoh IM 4000 | User Guide - Page 231
completing the operation to close [Settings]. • See "Contact Information", User Guide (Full Version). [Inquiry]. Press When the [Check Status] Indicator is is unavailable for use. Press [Check Status] and resolve the problem as soon as possible. Flashing in yellow Maintenance on the machine needs - Ricoh IM 4000 | User Guide - Page 232
10. Troubleshooting : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status]. 230 - Ricoh IM 4000 | User Guide - Page 233
the wall outlet. See "Installation Requirements After Moving the Machine", User Guide (Full Version). The machine is connected to an extension cord. You plug the power cable directly into the wall outlet. There may be a problem with the wall outlet. After checking that the screen is not lit - Ricoh IM 4000 | User Guide - Page 234
10. Troubleshooting Condition Cause Solution and reference Only the copy icon is displayed when the machine is turned on. The functions other than the copy function are - Ricoh IM 4000 | User Guide - Page 235
is not displayed when you press [Help] ( ). The application that is currently in use does not support the help function, or is grayed out because "Paper Misfeed" or another message is being displayed. The the address book. See "Confirming the Available Functions", User Guide (Full Version). 233 - Ricoh IM 4000 | User Guide - Page 236
10. Troubleshooting Condition Cause The screen changes to Web Browser when you press [Help] check that the machine is connected to the network correctly. See "Selecting the Network Connection Method", User Guide (Full Version). Check that [Web Browser] [Menu] ( ) [Settings] [Privacy & security] [ - Ricoh IM 4000 | User Guide - Page 237
. An item other than [Simple Encryption] is specified in "Driver Encryption Key:Encryption Strength". Install the certificate on the computer. Consult You cannot access the machine using Web Image Monitor. There is a problem with the connection between the machine and the computer. Check the - Ricoh IM 4000 | User Guide - Page 238
10. Troubleshooting Condition Cause "There is a problem with this website's security certificate." is displayed and you cannot connect to the machine when accessing the machine using Web Image Monitor. [Permit SSL/TLS - Ricoh IM 4000 | User Guide - Page 239
Appears and the Machine Cannot Be Operated When a Message Appears and the Machine Cannot Be Operated Message "Service Call" SCxxx-xx Contact Serial No. of Machine "Functional Problems" SCxxx-xx Contact Serial No. of Machine "Please wait." Condition The machine needs to be repaired. Solution - Ricoh IM 4000 | User Guide - Page 240
Troubleshooting Requirements After Moving the Machine", User Guide (Full Version). If the message wait." A consumable or supply such as the toner has been replenished. Wait a while and do even after you have performed the operations as instructed in the following message, a malfunction may - Ricoh IM 4000 | User Guide - Page 241
When a Message Appears and the Machine Cannot Be Operated • "Cover Open" • "Add Toner" / "Add Staples" • "Waste Toner Bottle is full." / "Hole Punch Receptacle is full." • "Original left on exposure glass." • "No paper." • page 17 "Turning On and Off the Power" 239 - Ricoh IM 4000 | User Guide - Page 242
10. Troubleshooting When a Message Appears While Using the Copy Function Message Condition the specified finishing type is specified. Check the paper size supported in Duplex copying and the specified finishing type and load the supported paper. page 302 "List of Specifications" "Exceeded the - Ricoh IM 4000 | User Guide - Page 243
. The user administrator can change the limit on the copy volume use. See "Specifying Maximum Print Volume Use of Each User", User Guide (Full Version). "Set next original(s) within the following seconds, then press [Start]." Duplex copying is specified. When not copying onto both sides - Ricoh IM 4000 | User Guide - Page 244
10. Troubleshooting When a Message Appears While Using Document Server For details about the can unlock documents. See "Specifying Access Privileges for Documents Stored in Document Server", User Guide (Full Version). "Cannot detect original size." An original is not placed on the machine - Ricoh IM 4000 | User Guide - Page 245
the folder is locked. Request the file administrator to unlock the folder. The file administrator can unlock folders. See "Managing Folders as a File Administrator", User Guide (Full Version). 243 - Ricoh IM 4000 | User Guide - Page 246
10. Troubleshooting When a Message Appears While Using the Fax Function • When confirming or changing the settings in [Settings], ]. The machine is receiving a On-demand Email Notification (a query email from the administrator), and manual reception cannot be performed. Wait a while, and press - Ricoh IM 4000 | User Guide - Page 247
noise or cross-talk. Press [Confirm] and send the fax again. "Functional problem occurred. Stopped processing." The power of the machine was lost while receiving an of the e-mail server. Wait a while. To receive the fax manually, wait until the duration has passed and then operate the machine to - Ricoh IM 4000 | User Guide - Page 248
Troubleshooting Message Condition Solution and reference "Check whether there are The destination device any network did not respond. problems."[14 "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The amount of available hard disk space on the - Ricoh IM 4000 | User Guide - Page 249
whether there are The POP3 (IMAP4) any network server could not be problems."[15-11] found. Check the settings in [Reception Protocol], [POP3 Settings] [SIP Settings]. See "Sending Documents by IP-Fax", User Guide (Full Version). "Network communication has failed. Cannot connect to the - Ricoh IM 4000 | User Guide - Page 250
10. Troubleshooting Message Condition Solution and reference "Network communication has failed. the transfer settings. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The destination could not be found when the fax was sent without using the - Ricoh IM 4000 | User Guide - Page 251
destination computer has been deleted, create the folder. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). "Network communication has failed. Failed to send. Please check a destination machine status and both authentication setting of destination - Ricoh IM 4000 | User Guide - Page 252
10. Troubleshooting Message Condition Solution and reference "Network communication has failed. Failed ] tab [Folder]. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The user name and/or password registered in the address book are invalid when - Ricoh IM 4000 | User Guide - Page 253
under switch number [21] in [Settings] [Fax Settings] [Detailed Initial Settings] [Parameter Setting] [Parameter Setting]. See "Changing the Parameter Settings", User Guide (Full Version). "Network communication has failed. Failed to send. Please check user name and password." The user name and/or - Ricoh IM 4000 | User Guide - Page 254
10. Troubleshooting Message Condition "Network communication has failed. Fax email account is IMAP4 Settings]. Install the correct user certificate. See "Encrypting Network Communication", User Guide (Full Version). Install the correct device certificate. See "Encrypting Network Communication", - Ricoh IM 4000 | User Guide - Page 255
new user certificate and device certificate. See "Encrypting Network Communication", User Guide (Full Version). "Network communication has failed. The destination does not support IP-FAX." An IP-Fax was sent to a destination that does not support IP-Fax. Sending a fax using the IP-Fax function is - Ricoh IM 4000 | User Guide - Page 256
10. Troubleshooting Message Condition Solution and reference "Network communication has failed. The IP using the IP-Fax or Internet Fax function. • See "Changing the Parameter Settings", User Guide (Full Version). Messages that Appear When the Remote Fax Function Is Unavailable For details about - Ricoh IM 4000 | User Guide - Page 257
Using the Fax Function When a message is displayed on the main-machine Message Condition Solution and reference "Check whether there are any network problems." [16-00] The machine is not connected to the network. • Check that the machine is connected to the network correctly. • Press [Confirm - Ricoh IM 4000 | User Guide - Page 258
10. Troubleshooting When a message is displayed on the sub-machine Message Condition function. See "Verifying Users to Operate the Machine (User Authentication)", User Guide (Full Version). "Check whether there are any network problems." [16-00] The machine is not connected to the network. - Ricoh IM 4000 | User Guide - Page 259
fax is not available because [User Code Authentication] is active." User Code authentication is specified. User Code authentication is not supported on both the mainmachine and sub-machine. Consider another method of user authentication. "Remote machine registration is incorrect. Contact the - Ricoh IM 4000 | User Guide - Page 260
10. Troubleshooting When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear without - Ricoh IM 4000 | User Guide - Page 261
are incorrect. Check the following in the printer driver: • Is a value smaller than 600 dpi specified in [Resolution]? See "Applying Different Print Settings Depending on the Document Type", User Guide (Full Version). • Is only space(s) entered as the text to use for the background pattern in - Ricoh IM 4000 | User Guide - Page 262
Troubleshooting Type" in the printer driver. The document was printed in a printer driver that does not support the classification code. Request Managing the Number of Printed Sheets Using the Classification Code", User Guide (Full Version). "Collate has been cancelled." The sort function was - Ricoh IM 4000 | User Guide - Page 263
and reference "Command Error" A problem occurred in the data because of the communication status or another reason. Check that the machine can communicate with the computer properly. A printer driver that Use the printer driver for the machine. Obtain and does not support the install the latest - Ricoh IM 4000 | User Guide - Page 264
10. Troubleshooting Message Cause Solution and reference "Data storage error." Printing a document as Test Print, Locked • Erase documents that are no longer needed. See "Deleting Documents Stored in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User - Ricoh IM 4000 | User Guide - Page 265
error job storing function. Erase a Hold Print (Auto) document that is no longer needed. See "Deleting Documents Stored in the Machine", User Guide (Full Version). "Exceeded max. number of files of Document Server. Cannot store." The number of documents stored in the machine exceeds the maximum - Ricoh IM 4000 | User Guide - Page 266
10. Troubleshooting Message Cause Solution and reference "Exceeded max. pages. Collate is See "Deleting Documents Stored in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User Guide (Full Version). "Hardware Problem: HDD" An error is occurring on the hard - Ricoh IM 4000 | User Guide - Page 267
Message Cause Solution and reference "Hardware Problem: Wireless Card" An error has occurred in the Machine", User Guide (Full Version). See "Erasing Documents from Document Server", User Guide (Full Version). "I/O buffer in the printer driver. See "Applying Different Print Settings Depending on - Ricoh IM 4000 | User Guide - Page 268
10. Troubleshooting Message Cause Solution and reference "Load following paper in XXX. To force print, select another tray and press [Continue]." (XXX indicates the tray name) The paper tray specified in the printer driver has no paper loaded. • To proceed with printing after changing the - Ricoh IM 4000 | User Guide - Page 269
driver does not match the paper settings, in the machine, for the bypass tray. Specify [Driver or type specified in the printer driver is not available. • To tray that does not support the function, printing cannot I/F board has a problem." An error has occurred There is a problem in the font file - Ricoh IM 4000 | User Guide - Page 270
10. Troubleshooting Message "Punch has been cancelled." "Receiving data failed." "Sending data Punching Holes on Printed Pages", User Guide (Full Version). Transmission of Send the data again. data was canceled. Transmission of data from the printer driver was canceled. Check that the computer - Ricoh IM 4000 | User Guide - Page 271
in the document to send. • Erase documents that are no longer needed. See "Erasing Documents from Document Server", User Guide (Full Version). "The selected paper size is not supported. This job has been cancelled." A paper size that cannot be fed on the machine was specified and printing was - Ricoh IM 4000 | User Guide - Page 272
10. Troubleshooting Message Cause Solution and reference "The selected paper type is not supported. This job has been cancelled." A paper "Specifying Login Information in the Printer Driver", User Guide (Full Version). The user registered in the printer driver does not have permission to use - Ricoh IM 4000 | User Guide - Page 273
. Check the authentication setting. "BAJ: Paper Output Option Malfunction" A peripheral equipment had a problem, so printing was canceled by the auto job cancel function. Contact your service representative. "CB: Password Error" The entered password was incorrect, so printing was canceled by - Ricoh IM 4000 | User Guide - Page 274
10. Troubleshooting Message "CD: PS/PDF Error" "CE: PCL5e/XL Error" "CK: XPS Error" "CM: PS3/PDF Error (Time Out)" "CN: PS3/PDF Error (Driver/Machine Mismatched Settings)" "CO: PS3/PDF Error (Font Error)" Cause Solution and reference A postscript language error occurred in PS3 or PDF printing, - Ricoh IM 4000 | User Guide - Page 275
When a Message Appears While Using the Printer Function Message Cause Solution and reference "CP: PS3/PDF Error (Insufficient Processing Memory)" An insufficient memory error occurred in PostScript 3 or PDF printing, so printing was canceled by the auto job cancel function. Specify [Font - Ricoh IM 4000 | User Guide - Page 276
10. Troubleshooting When a Message Appears While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear on - Ricoh IM 4000 | User Guide - Page 277
and check the information registered in [Destinations] tab [Folder] [Folder Authentication Info]. • Adding "@domain-name" behind the user name may resolve the problem. • When a login password is not specified on your computer, specify a login password on the computer and register it to the machine - Ricoh IM 4000 | User Guide - Page 278
10. Troubleshooting Message "Cannot find the specified path. Please check the settings." "Check original's orientation." Cause Solution and reference The original differs. Be sure to place the original in the correct orientation. See "Placing an Original to Scan", User Guide (Full Version). 276 - Ricoh IM 4000 | User Guide - Page 279
When a Message Appears While Using the Scanner Function Message Cause Solution and reference "Connection with PC has failed. Check the settings." The machine or the computer is not connected to the network correctly. Check that the machine or the computer is connected to the network correctly. - Ricoh IM 4000 | User Guide - Page 280
10. Troubleshooting Message Cause Solution and reference "Exceeded max. email size Check" to [Inactive]. See "Controlling Access to Untrusted Websites from the Control Panel", User Guide (Full Version). "Insufficient memory in the memory storage device." There is no free space available - Ricoh IM 4000 | User Guide - Page 281
that is not programmed in the address book." A folder specified by Manual Entry is included among the programmed destinations. Register the destination in the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "SMTP authentication email address and administrator - Ricoh IM 4000 | User Guide - Page 282
10. Troubleshooting Message Cause Solution and reference "The program is recalled. Cannot recall destination to a program. See "Using the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "The size of the scanned data is too small. Check the resolution and the - Ricoh IM 4000 | User Guide - Page 283
driver. For the driver encryption key, consult the network administrator. "The authentication password and/or authentication algorithm may be incorrect, or the machine does not support Connection Tool. See "Installing the TWAIN Driver", User Guide (Full Version). "Authentication succeeded. However, - Ricoh IM 4000 | User Guide - Page 284
10. Troubleshooting Message Cause Solution and reference "Cannot add any more scanning mode." The maximum number of scanning modes that can be registered exceeds the maximum number ( - Ricoh IM 4000 | User Guide - Page 285
17 "Turning On and Off the Power" "Error has occurred in the An error is occurring in scanner driver." the driver or operating system. Restart the computer. There is a problem with the network environment. Check that the computer is connected to the network correctly and in an environment - Ricoh IM 4000 | User Guide - Page 286
10. Troubleshooting Message Cause Solution and reference "Fatal error has occurred in the scanner applications are running after starting the computer, uninstall the TWAIN driver, restart the computer, and then install the TWAIN driver again. "Insufficient memory. Reduce the scanning area." The - Ricoh IM 4000 | User Guide - Page 287
host name. Check that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver. See "Installing the TWAIN Driver", User Guide (Full Version). The IPv6 address could not be obtained when only IPv6 is enabled on the machine. Log in to Web Image - Ricoh IM 4000 | User Guide - Page 288
Troubleshooting Message Cause Solution and reference "The device's authentication service cannot be performed." Authentication cannot be performed because the authentication service be problems with the hardware etc. If you can not fix this problem, please call service." TWAIN driver. For the - Ricoh IM 4000 | User Guide - Page 289
"Registering Administrators Before Using the Machine", User Guide (Full Version). "Destination list / machine settings attempted to display a PDF file that is not supported by the Web browser of the machine. The Web browser of the machine supports the PDF versions and encryption levels shown below. - Ricoh IM 4000 | User Guide - Page 290
10. Troubleshooting Message Cause Solution and reference "Internal cooling fan is and then remove the output paper to prevent paper from falling off the tray. "Problems with the wireless board. Please call service." The Wireless LAN board can be accessed, but an error has been detected. Turn - Ricoh IM 4000 | User Guide - Page 291
address book. See "Taking Measures to Prevent Information Leaks", User Guide (Full Version). Check the administrative privilege required for changing the has failed." B/W/L0103-000 Cause An operation in the TWAIN supporting application was performed from the computer while a user was logged in - Ricoh IM 4000 | User Guide - Page 292
10. Troubleshooting Message "Authentication has failed." B/W/L0104-000 "Authentication has failed." driver. Consult the network administrator whether the Driver Encryption Key is required, and configure the driver accordingly. See "Specifying Login Information in the Printer Driver", User Guide - Ricoh IM 4000 | User Guide - Page 293
the information cannot be obtained is specified. Check whether [Login Name Attribute] is specified correctly. See "Verifying Users to Operate the Machine (User Authentication)", User Guide (Full Version). 291 - Ricoh IM 4000 | User Guide - Page 294
10. Troubleshooting Message "Authentication has failed." W/L0406-003 "Authentication has failed." server. Too many requests for authentication occurred at one time. Try again later. If the problem persists, check whether the machine is under an authentication attack. The attack status can be - Ricoh IM 4000 | User Guide - Page 295
settings are incorrect. Check whether the LDAP authentication settings or LDAP server settings are correctly configured.*4 Check whether the SSL settings are supported on the LDAP server. The login user name or password is incorrect. Enter the correct login user name and password. Change the - Ricoh IM 4000 | User Guide - Page 296
10. Troubleshooting Message "Authentication has failed." W/L0511-000 W0517-000 "Authentication has failed." W/L0606-004 "Authentication has failed." W/L0607-001 "Authentication has failed." W/L0612-005 "Authentication has - Ricoh IM 4000 | User Guide - Page 297
Time]. • Kerberos authentication fails if auto-obtaining of KDC in Windows authentication fails. When autoobtaining cannot be activated, switch to manual. *4 For LDAP settings, check the following: • Check whether the LDAP server is correctly specified in [Settings] [System Settings] [Settings for - Ricoh IM 4000 | User Guide - Page 298
10. Troubleshooting • Check that the representative account is registered in the following setting items, ] and set [Authentication] to [Kerberos Authentication] See "Registering the LDAP Server", User Guide (Full Version). • If the connection test fails, check whether [Domain Name Configuration] - Ricoh IM 4000 | User Guide - Page 299
/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/ Change/Delete LDAP Server]. See "Registering the LDAP Server", User Guide (Full Version). The network is busy. Try again. The setting information is incorrect. Check the setting information of [Settings - Ricoh IM 4000 | User Guide - Page 300
10. Troubleshooting Message Cause "LDAP server authentication has failed. Check the settings." in the Address Book and Specifying the Login Information", User Guide (Full Version). Messages that Appear When There Is a Problem with the Certificate Message Cause Solution and reference "The - Ricoh IM 4000 | User Guide - Page 301
not currently valid. "The destination cannot be selected because there is a problem with the device certificate used for the S/MIME signature. Please check the a PDF with Security Setting Specified", User Guide (Full Version). Install a new user certificate. See "Encrypting Network - Ricoh IM 4000 | User Guide - Page 302
10. Troubleshooting Messages that Appear When an Application Site Cannot Be Used Message Cause : Proxy Settings]) are correctly configured. See "Installing an Application from Application Site", User Guide (Full Version). "Could not update the firmware." "Failed to download the application" " - Ricoh IM 4000 | User Guide - Page 303
220-240 V (mainly North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17, -58 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is - Ricoh IM 4000 | User Guide - Page 304
320 GB OPC drum Laser beam scanning and electro-photographic printing Stationary original exposure type Flatbed scanning • Normal mode: 52 seconds • Quick mode: 20 seconds • IM 2500/2500A/3000/3000A 4.6 seconds • IM 3500/3500A 4.3 seconds • IM 4000A 4.0 seconds • IM 5000A/6000 2.9 seconds 302 - Ricoh IM 4000 | User Guide - Page 305
IM 2500/2500A/3000/3000A 4.6 seconds • IM 3500/3500A 4.3 seconds • IM 4000 4.0 seconds • IM 5000/6000 2.9 seconds • IM 2500 series: 25 sheets/minute • IM 3000 series: 30 sheets/minute • IM 3500 series: 35 sheets/minute • IM 4000 series: 40 sheets/minute • IM 5000 series: 50 sheets/minute • IM 6000 - Ricoh IM 4000 | User Guide - Page 306
11. Specifications for The Machine Item Original scanning area • Exposure Glass Specifications 22 11 DZW788 1. Vertical: Up to 297 mm (11.7 inches) 2. Horizontal: Up to 432 mm (17. 1 inches) • ADF Originals Copy size 22 11 DZW789 1. Vertical: 128 to 297 mm (5.1 to 11.7 inches) 2. Horizontal • - Ricoh IM 4000 | User Guide - Page 307
Item Paper weight Missing image area (Copy) List of Specifications Specifications • Trays 1-2 and the bypass tray: page 198 "Recommended Paper Sizes and Types" • Duplex: 52.0-256.0 g/m2 (14.0 lb. Bond-140.0 lb. Index) For details about and recommendations concerning thick paper, see page 206 "Thick - Ricoh IM 4000 | User Guide - Page 308
11. Specifications for The Machine Item Specifications Preset reproduction ratio (mainly Europe and Asia) Preset reproduction ratios (%): • Enlargement: 400, 200, 141, 122, 115 • Full size: 100 • Reduction: 93, 82, 75, 71, 65, 50, 25 (mainly North America) Preset reproduction ratios (%): • - Ricoh IM 4000 | User Guide - Page 309
W During printing: 446 W (IM 2500/2500A) During printing: 475 W (IM 3000/3000A) During printing: 553 W (IM 3500/3500A) Maximum: 1600 W or less • IM 4000A/5000A/6000 Ready: 64.7 W During printing: 568 W (IM 4000A) During printing: 767 W (IM 5000A) During printing: 821 W (IM 6000) Maximum: 1780 W or - Ricoh IM 4000 | User Guide - Page 310
Ready: 56.4 W During printing: 446 W (IM 2500) During printing: 475 W (IM 3000) During printing: 553 W (IM 3500) Maximum: 1600 W or less • IM 4000/5000/6000 Ready: 64.7 W During printing: 568 W (IM 4000) During printing: 767 W (IM 5000) During printing: 821 W (IM 6000) Maximum: 1780 W or less The - Ricoh IM 4000 | User Guide - Page 311
W During printing: 437 W (IM 2500/2500A) During printing: 470 W (IM 3000/3000A) During printing: 536 W (IM 3500/3500A) Maximum: 1600 W or less • IM 4000/5000/6000 Ready: 62.2 W During printing: 584 W (IM 4000) During printing: 755 W (IM 5000) During printing: 811 W (IM 6000) Maximum: 1600 W or less - Ricoh IM 4000 | User Guide - Page 312
(W × D × H up to ADF): 587 × 673 × 963 mm (23.2 × 26.5 × 38.0 inches) (mainly Asia) • IM 2500/3000/3500/4000/5000 (W × D × H up to exposure glass): 587 × 673 × 788 mm (23.2 × 26.5 × 31.1 inches) • IM 6000 (W × D × H up to ADF): 587 × 673 × 963 mm (23.2 × 26.5 × 38.0 inches) (mainly North America - Ricoh IM 4000 | User Guide - Page 313
/2500A Stand-by: 40.0 dB Copying: 60.0 dB • IM 3000/3000A Stand-by: 40.0 dB Copying: 60.0 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 61.3 dB • IM 4000A Stand-by: 40.0 dB Copying: 62.6 dB • IM 5000A Stand-by: 40.0 dB Copying: 64.8 dB • IM 6000 Stand-by: 40.0 dB Copying: 65.0 dB Specifications - Ricoh IM 4000 | User Guide - Page 314
/2500A Stand-by: 40.0 dB Copying: 68.8 dB • IM 3000/3000A Stand-by: 40.0 dB Copying: 69.5 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 70.8 dB • IM 4000A Stand-by: 40.0 dB Copying: 72.0 dB • IM 5000A Stand-by: 40.0 dB Copying: 72.9 dB • IM 6000 Stand-by: 40.0 dB Copying: 72.9 dB Specifications - Ricoh IM 4000 | User Guide - Page 315
/2500A Stand-by: 34.0 dB Copying: 54.0 dB • IM 3000/3000A Stand-by: 34.0 dB Copying: 54.0 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 55.3 dB • IM 4000A Stand-by: 34.0 dB Copying: 56.6 dB • IM 5000A Stand-by: 34.0 dB Copying: 58.8 dB • IM 6000 Stand-by: 34.0 dB Copying: 59.0 dB Specifications - Ricoh IM 4000 | User Guide - Page 316
/2500A Stand-by: 34.0 dB Copying: 62.8 dB • IM 3000/3000A Stand-by: 34.0 dB Copying: 63.5 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 64.8 dB • IM 4000A Stand-by: 34.0 dB Copying: 66.0 dB • IM 5000A Stand-by: 34.0 dB Copying: 66.9 dB • IM 6000 Stand-by: 34.0 dB Copying: 66.9 dB Specifications - Ricoh IM 4000 | User Guide - Page 317
Stand-by: 40.0 dB Copying: 60.0 dB • IM 3000 Stand-by: 40.0 dB Copying: 60.0 dB • IM 3500 Stand-by: 40.0 dB Copying: 61.3 dB • IM 4000 Stand-by: 40.0 dB Copying: 62.6 dB • IM 5000 Stand-by: 40.0 dB Copying: 64.8 dB • IM 6000 Stand-by: 40.0 dB Copying: 65.0 dB Specifications List of Specifications - Ricoh IM 4000 | User Guide - Page 318
level: Complete system) (mainly Asia) • IM 2500 Stand-by: 40.0 dB Copying: 68.8 dB • IM 3000 Stand-by: 40.0 dB Copying: 69.5 dB • IM 3500 Stand-by: 40.0 dB Copying: 70.8 dB • IM 4000 Stand-by: 40.0 dB Copying: 72.0 dB • IM 5000 Stand-by: 40.0 dB Copying: 72.9 dB • IM 6000 Stand-by: 40.0 dB Copying - Ricoh IM 4000 | User Guide - Page 319
Stand-by: 34.0 dB Copying: 54.0 dB • IM 3000 Stand-by: 34.0 dB Copying: 54.0 dB • IM 3500 Stand-by: 34.0 dB Copying: 55.3 dB • IM 4000 Stand-by: 34.0 dB Copying: 56.6 dB • IM 5000 Stand-by: 34.0 dB Copying: 58.8 dB • IM 6000 Stand-by: 34.0 dB Copying: 59.0 dB Specifications List of Specifications - Ricoh IM 4000 | User Guide - Page 320
Asia) Noise emission (mainly Asia) • IM 2500 Stand-by: 34.0 dB Copying: 62.8 dB • IM 3000 Stand-by: 34.0 dB Copying: 63.5 dB • IM 3500 Stand-by: 34.0 dB Copying: 64.8 dB • IM 4000 Stand-by: 34.0 dB Copying: 66.0 dB • IM 5000 Stand-by: 34.0 dB Copying: 66.9 dB • IM 6000 Stand-by: 34.0 dB Copying - Ricoh IM 4000 | User Guide - Page 321
/2500A Stand-by: 40.0 dB Copying: 60.0 dB • IM 3000/3000A Stand-by: 40.0 dB Copying: 60.0 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 61.3 dB • IM 4000 Stand-by: 40.0 dB Copying: 62.6 dB • IM 5000 Stand-by: 40.0 dB Copying: 64.8 dB • IM 6000 Stand-by: 40.0 dB Copying: 65.0 dB Specifications - Ricoh IM 4000 | User Guide - Page 322
/2500A Stand-by: 40.0 dB Copying: 68.8 dB • IM 3000/3000A Stand-by: 40.0 dB Copying: 69.5 dB • IM 3500/3500A Stand-by: 40.0 dB Copying: 70.8 dB • IM 4000 Stand-by: 40.0 dB Copying: 72.0 dB • IM 5000 Stand-by: 40.0 dB Copying: 72.9 dB • IM 6000 Stand-by: 40.0 dB Copying: 72.9 dB Specifications - Ricoh IM 4000 | User Guide - Page 323
/2500A Stand-by: 34.0 dB Copying: 54.0 dB • IM 3000/3000A Stand-by: 34.0 dB Copying: 54.0 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 55.3 dB • IM 4000 Stand-by: 34.0 dB Copying: 56.6 dB • IM 5000 Stand-by: 34.0 dB Copying: 58.8 dB • IM 6000 Stand-by: 34.0 dB Copying: 59.0 dB Specifications - Ricoh IM 4000 | User Guide - Page 324
/2500A Stand-by: 34.0 dB Copying: 62.8 dB • IM 3000/3000A Stand-by: 34.0 dB Copying: 63.5 dB • IM 3500/3500A Stand-by: 34.0 dB Copying: 64.8 dB • IM 4000 Stand-by: 34.0 dB Copying: 66.0 dB • IM 5000 Stand-by: 34.0 dB Copying: 66.9 dB • IM 6000 Stand-by: 34.0 dB Copying: 66.9 dB Specifications - Ricoh IM 4000 | User Guide - Page 325
List of Specifications Item Weight Specifications (mainly Europe) • IM 2500/3000/3500 Approx. 71 kg (156.5 lb.) • IM 2500A/3000A/3500A/4000A/5000A/6000 Approx. 77 kg (169.8 lb.) (mainly Asia) • IM 2500/3000/3500/4000/5000 Approx. 63 kg (138.9 lb.) • IM 6000 Approx. 77 kg (169.8 lb.) (mainly North - Ricoh IM 4000 | User Guide - Page 326
This function may not be used depending on the telephone line or area status. • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Fax Transmissions and Reception Item Specifications Standard G3 - Ricoh IM 4000 | User Guide - Page 327
List of Specifications Item Transmission speed Specifications 33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600 / 19,200 / 16,800 / 14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 bps (auto shift down system) *1 For Super Fine transmission, an expansion memory (optional) is required. *2 JBIG - Ricoh IM 4000 | User Guide - Page 328
11. Specifications for The Machine Item Internet Fax receive functions Specifications Automatic detection and printing of appended TIFF-F (MH) files and ASCII text. Memory reception only. *1 Full mode *2 For superfine-character transmission, an expansion memory (optional) is required. IP-Fax - Ricoh IM 4000 | User Guide - Page 329
List of Specifications Validated Peripherals Item Gateway (T.38 compliant) Gatekeeper SIP server Specifications • InnovaPhone VoIP-Gateway IP305 Software version: v7 hotfix (09-70300.17) • Cisco VoIP-Gateway (Operation confirmed with H.323) Software version: IOS12.3 (5) Platform: Cisco2600XM, 3725 - Ricoh IM 4000 | User Guide - Page 330
11. Specifications for The Machine E-mail Transmission and Folder Transmission (Fax (Classic) only) Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) • Option: IEEE802.11a/b/g/n wireless LAN interface Scan line density • Standard: 200 × 100 dpi (Standard - Ricoh IM 4000 | User Guide - Page 331
connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the IM 2500 series: 25 sheets/minute • IM 3000 series: 30 sheets/minute • IM 3500 series: 35 sheets/minute • IM 4000 series: 40 sheets/minute • IM 5000 series: 50 sheets/minute • IM 6000 - Ricoh IM 4000 | User Guide - Page 332
11. Specifications for The Machine Item Printer language Interface Network protocol USB interface Operating system Fonts Specifications • Standard: PCL 5e/6(XL), PostScript 3 Emulation, PDF Emulation, MediaPrint (JPEG, TIFF) • Option: Genuine Adobe PostScript 3, PDF Direct from Adobe, IPDS, XPS • - Ricoh IM 4000 | User Guide - Page 333
the machine to an Ethernet network is 100 meters. Specifications for Scanner • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The length of the usable cable is up to 100 m. Scanning Item Specifications Type Full-color scanner Scan - Ricoh IM 4000 | User Guide - Page 334
11. Specifications for The Machine Item Scan sizes automatically detectable from the ADF Scan speed (the machine equipped with the ARDF) Specifications (mainly Europe and Asia) A3 , A4, A5, B4 JIS , B5 JIS, B6 JIS, 11 × 17 , 81/2 × 11 (mainly North America) A3 , A4, 11 × 17 , 81/2 × 14 , 81/2 × - Ricoh IM 4000 | User Guide - Page 335
2.0 (Type A) port (on the control panel) SD card slot (on the control panel) • Option: IEEE 802.11a/b/g/n wireless LAN interface Network protocol TCP/IP WSD Supported DSM Supported*1 333 - Ricoh IM 4000 | User Guide - Page 336
PDF, High Compression PDF, PDF/A, Searchable PDF*3*4 *1 Supporting Web mail transmission *2 Supporting SMTP over SSL *3 To perform OCR, the optional See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • To specify High Compression PDF for the PDF type, - Ricoh IM 4000 | User Guide - Page 337
can also specify the security settings for [PDF] or [High Comp. PDF]. • See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version). • To specify High Compression PDF for the PDF type, the following settings are required: • Selecting Gray Scale or Full Color for - Ricoh IM 4000 | User Guide - Page 338
11. Specifications for The Machine Item Operating system Specifications • Windows 8.1/10 • Windows Server 2008 R2/2012/2012 R2/2016/2019 (WIA scanner can function under both 32- and 64-bit operating systems.) *1 The maximum resolution depends on the scan size. Specifications for One-pass Duplex - Ricoh IM 4000 | User Guide - Page 339
List of Specifications *1 Small size paper unit is used. (Readable original size: Vertical 76-105 mm (3-4.2 inches), Horizontal 148- 218 mm (5.9-8.6 inches)) Specifications for Auto Reverse Document Feeder (ARDF) Item Mode Original Size Original weight Number of originals to be set Power - Ricoh IM 4000 | User Guide - Page 340
11. Specifications for The Machine Specifications for Internal Finisher SR3250 Item Paper size Paper weight Paper sizes that can be shifted Paper weight that can be shifted Stack capacity (80 g/m2, 20 lb. Bond) Staple paper size Staple paper weight Staple capacity (80 g/m2, 20 lb. Bond) - Ricoh IM 4000 | User Guide - Page 341
List of Specifications Item Specifications Stack capacity after stapling (80 g/m2, 20 lb. Bond) • A4 , B5 JIS , 81/2 × 11 • 2-9 sheets: 55-46 sets • 10-50 sheets: 45-10 sets • A4 , B5 JIS , 81/2 × 11 : • 2-9 sheets: 55-27 sets • 10-50 sheets: 25-8 sets • A3 , B4 JIS , 11 × 17 , 81/2 × 14 : • 2-9 - Ricoh IM 4000 | User Guide - Page 342
11. Specifications for The Machine Item Specifications Stack capacity for the finisher upper tray (80 g/m2, 20 lb. Bond) • 250 sheets : A4, 81/2 × 11 or smaller • 50 sheets: B4 JIS, 81/2 × 14 or larger Paper size for the finisher shift tray A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 - Ricoh IM 4000 | User Guide - Page 343
List of Specifications Item Specifications Staple capacity (80 g/m2, 20 lb. Bond) Without Mixed Size: • 30 sheets: A3 , B4 JIS , 11 × 17 , 81/2 × 14 , 8 × 13 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 11 × 15 , 10 × 14 , 8K , 81/2 × 132/5 • 50 sheets: A4, B5 JIS, 81/2 × 11, 8 × 10 , 71/4 × 101/2, 16K - Ricoh IM 4000 | User Guide - Page 344
11. Specifications for The Machine Item Weight Specifications Approx. 34 kg (75.0 lb.) *1 You can load this paper if you are using the IM 4000/5000/6000 series. *2 You can use two sheets of paper weighing up to 216 g/m2 (80 lb. Cover) per set as cover sheets. Specifications for Booklet Finisher - Ricoh IM 4000 | User Guide - Page 345
List of Specifications Item Specifications Stack capacity for the finisher shift tray (80 g/m2, 20 lb. Bond) • 1,000 sheets: A4, 81/2 × 11 or smaller: • 500 sheets: B4 JIS, 81/2 × 14 or larger: Staple paper size Staple paper weight A3 , B4 JIS , A4, B5 JIS, 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × - Ricoh IM 4000 | User Guide - Page 346
is extended.) (the height to reach the top board) Weight Approx. 44 kg (97.1 lb.) *1 You can load this paper if you are using the IM 4000/5000/6000 series. • The Half Fold function can fold one sheet at a time. 344 - Ricoh IM 4000 | User Guide - Page 347
List of Specifications Specifications for Finisher SR3280 Item Specifications Paper size for the finisher upper tray A3 , B4 JIS , A4, B5 JIS, A5, B6 JIS , A6 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 10 , 71/4 × 101/2, 51 - Ricoh IM 4000 | User Guide - Page 348
11. Specifications for The Machine Item Specifications Staple paper size Staple paper weight A3 , B4 JIS , A4, B5 JIS, 11 × 17 , 11 × 15 , 10 × 14 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 10 , 71/4 × 101/2, 8K , 16K, 81/2 × 132/5 , custom size 52-105 g/m2 (14-28 - Ricoh IM 4000 | User Guide - Page 349
List of Specifications Item Dimensions (W × D × H) Weight Specifications • 657 × 613 × 960 mm (25.9 × 24.2 × 37.8 inches) (Tray is folded.) • 757 × 613 × 960 mm (29.9 × 24.2 × 37.8 inches) (Tray is extended.) (the height to reach the top board) • Approx. 36 kg (79.4 lb.) (without punch unit) • - Ricoh IM 4000 | User Guide - Page 350
11. Specifications for The Machine Item Specifications Paper weight that can be shifted when delivered to the finisher shift tray 52-300 g/m2 (14 lb. Bond-110 lb. Cover) Stack capacity for the finisher shift tray (80 g/m2, 20 lb. Bond) Staple paper size Staple paper weight • 2,000 sheets: A4 , - Ricoh IM 4000 | User Guide - Page 351
List of Specifications Item Specifications Staple position 5 positions (Top, Top Slant, Slant, Bottom, 2 Staples) Saddle stitch paper size Saddle stitch paper weight A3 , A4 , B4 JIS , B5 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 11 × 15 , 10 × 14 , 81/2 × 132/5 , custom - Ricoh IM 4000 | User Guide - Page 352
11. Specifications for The Machine Item Dimensions (W × D × H) Weight Specifications • 657 × 613 × 960 mm (25.9 × 24.2 × 37.8 inches) (Tray is folded.) • 757 × 613 × 960 mm (29.9 × 24.2 × 37.8 inches) (Tray is extended.) (the height to reach the top board) • Approx. 56 kg (123.5 lb.) (without - Ricoh IM 4000 | User Guide - Page 353
List of Specifications Item Specifications Stack capacity after stapling • 30 sets or more: A4 , 81/2 × 11 • 20 sets or more: B5 JIS • 15 sets or more: A3 -A4 , B4 JIS , 11 × 17 , 81/2 × 11 Staple position Slant Power requirements Power is supplied from the main unit. Maximum power - Ricoh IM 4000 | User Guide - Page 354
finisher is mounted Weight Approx. 15 kg (33.1 lb.) or less *1 Specify the output tray using the Machine Features Settings. See "Output Tray", User Guide (Full Version). • The sheets are output to the folding tray of the attached finisher only in the following cases: • When Z-fold sheets (A3, 11 - Ricoh IM 4000 | User Guide - Page 355
List of Specifications • When you output envelopes or banner paper to the fold tray with the Finisher SR3280 or Booklet Finisher SR3290 attached, an exclusive tray must be attached. Specifications for External Tray Item Paper size Paper weight Paper capacity (80 g/m2, 20 lb. Bond) Power - Ricoh IM 4000 | User Guide - Page 356
11. Specifications for The Machine Specifications for Internal Shift Tray Item Paper size Paper weight Paper sizes that can be shifted Paper weight that can be shifted Stack capacity (80 g/m2, 20 lb. Bond) Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications - Ricoh IM 4000 | User Guide - Page 357
List of Specifications Item Paper size Paper weight Stack capacity (80 g/m2, 20 lb. Bond) Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications A3 , A4, A5, B4 JIS , B5 JIS, 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × 11, 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 10 , - Ricoh IM 4000 | User Guide - Page 358
11. Specifications for The Machine Specifications for Punch Unit (Internal Finisher SR3250) Punch unit type 2 & 4 holes type: 2 holes 2 & 4 holes type: 2 holes 2 & 4 holes type: 4 holes 2 & 4 holes type: 4 holes 4 holes type: 4 holes 4 holes type: 4 holes 2 & 3 holes type: 2 holes 2 & 3 holes type - Ricoh IM 4000 | User Guide - Page 359
List of Specifications Specifications for Punch Unit (Finisher SR3260 ,Booklet Finisher SR3270) Punch unit type 2 & 4 holes type: 2 holes 2 & 4 holes type: 2 holes 2 & 4 holes type: 4 holes 2 & 4 holes type: 4 holes 4 holes type: 4 holes 4 holes type: 4 holes 2 & 3 holes type: 2 holes 2 & 3 holes - Ricoh IM 4000 | User Guide - Page 360
11. Specifications for The Machine Specifications for Punch Unit (Finisher SR3280 ,Booklet Finisher SR3290) Punch unit type 2 & 4 holes type: 2 holes 2 & 4 holes type: 2 holes 2 & 4 holes type: 4 holes 2 & 4 holes type: 4 holes 4 holes type: 4 holes 4 holes type: 4 holes 2 & 3 holes type: 2 holes - Ricoh IM 4000 | User Guide - Page 361
List of Specifications Specifications for Lower Paper Tray Item Page size Paper capacity Paper weight Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications page 198 "Recommended Paper Sizes and Types" page 198 "Recommended Paper Sizes and Types" page 198 " - Ricoh IM 4000 | User Guide - Page 362
11. Specifications for The Machine Specifications for Tray 3 (LCT) Item Page size Paper capacity (80 g/m2, 20 lb. Bond) Paper weight Power requirements Maximum power consumption Dimensions (W × D × H) Weight Specifications page 198 "Recommended Paper Sizes and Types" page 198 "Recommended Paper - Ricoh IM 4000 | User Guide - Page 363
, 116, 120, 124, 128, 132, 136, and 140 channels) • Infrastructure mode • Direct Connection Mode • Direct Connection: Group Owner Mode • Web Image Monitor is supported. • The transmission rates of 300 Mbps in the 5 GHz band and 130 Mbps in the 2.4 GHz band are the theoretical values of the wireless - Ricoh IM 4000 | User Guide - Page 364
-TX/1000BASE-T) • Windows 8.1/10, Windows Server 2008 R2/2012/2012 R2/2016/2019 • macOS 10.12 or later • Port 9100, IPP, LPR IPP does not support SPL. • The device server option allows simultaneous connection of up to eight sessions of printing protocols. 362 - Ricoh IM 4000 | User Guide - Page 365
as the destination. Number of destinations that can 500 be specified at one time Up to 100 items can be specified when entering an item manually (including the items specified by LDAP search) For the rest, select up to 400 items from the registered destinations. Size of a document that can be - Ricoh IM 4000 | User Guide - Page 366
time Size of a document that can be 2,000 MB per document sent Remarks - - - - - - - Up to 50 items can be entered also when entering the items manually. - 364 - Ricoh IM 4000 | User Guide - Page 367
to Folder The Setting Values of the Transmission Function Value 550 500 50 Remarks - Up to 100 items can be specified when entering an item manually (including the items specified by LDAP search) - 365 - Ricoh IM 4000 | User Guide - Page 368
0.5-4.0 mm (0.02-0.16 inches) • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver. • See "Maximizing the Printable Area When Printing", User Guide (Full Version). • The printable area may vary due - Ricoh IM 4000 | User Guide - Page 369
Machine Options Guide to Functions of the Machine's External Options (1) (2) (3) (5) (4) D0CHIA8401 (1) Options Mounted to the Scanner Unit (mainly Europe) (mainly North America) When a one-pass duplex scanning ADF - Ricoh IM 4000 | User Guide - Page 370
originals to the exposure glass one by one. 5 Exposure Glass Cover*2 Lowers the cover over originals placed on the exposure glass. *1 IM 6000 is attached as standard. *2 This cannot be mounted to IM 6000. (2) Options Mounted to the Machine's Paper Output Section 1 2 3 4 5 6 7 DZB772 368 - Ricoh IM 4000 | User Guide - Page 371
fold-out, 7 Internal Multi-Folding or Z-fold. unit See "Folding Printed Sheets", User Guide (Full Version). *1 This cannot be mounted to IM 6000 series. *2 This cannot be mounted to IM 4000/5000/6000 series. (3) Options Mounted on the Machine's Side Panel (mainly Europe and Asia) 1 D0CHIA3102 - Ricoh IM 4000 | User Guide - Page 372
to use the machine as a telephone. Allows you to use the On Hook Dial and Manual Dial functions. See "Confirming a Dial Tone or Voice of a Person at the Destination Before Sending or Receiving a Fax", User Guide (Full Version). Pass an IC card over the card reader to log in to the machine - Ricoh IM 4000 | User Guide - Page 373
Machine Options No. Option 2 Caster Table 3 Tray 3 (LCT) 4 Lower Paper Trays 5 Large Capacity Tray (LCT) Description You can attach it to the main unit or the lower paper tray. Allows you to move the machine easily. Consists of two paper trays, right and left, for A4 size paper. You can load - Ricoh IM 4000 | User Guide - Page 374
center and fold them into booklets. See "Folding Printed Sheets", User Guide (Full Version). Consists of the following paper trays: • Finisher Upper Tray The Finisher SR3280 and Booklet Finisher SR3290 cannot be mounted to IM 2500/3000/3500 series. • You cannot install multiple finishers - Ricoh IM 4000 | User Guide - Page 375
Machine Options Guide to Functions of the Machine's Internal Options • Fax unit Allows you to use the facsimile function. • Extra G3 interface unit This lets you add a G3 - Ricoh IM 4000 | User Guide - Page 376
11. Specifications for The Machine • Only one of the following can be installed: IEEE 1284 interface board, wireless LAN board, or file format converter. • Only one of the following options can be installed on the machine at any one time: HDD and Enhanced Security HDD. • The Ethernet interface and - Ricoh IM 4000 | User Guide - Page 377
functions and interface of this machine can be expanded. • The options that can be installed differ depending on the models. See "Machine Options", User Guide (Full Version). Copy Function Function/Reference Option Batch ADF See "Copying a Separately Scanned Original as a Single Document", User - Ricoh IM 4000 | User Guide - Page 378
One of the following options is required: • Booklet Finisher SR3270 • Booklet Finisher SR3290 Punch See "Punching Holes on the Copied Pages", User Guide (Full Version). One of the following combinations of options is required: • Finisher SR3260 and punch unit • Booklet Finisher SR3270 and punch - Ricoh IM 4000 | User Guide - Page 379
Functions Fax functions require the optional fax unit. Functions Option Manual Dial See "Confirming a Dial Tone or Voice of a Person at the Destination Before Sending or Receiving a Fax", User Guide (Full Version). Handset Manual Reception See "Answering a Phone Call on the Machine", User - Ricoh IM 4000 | User Guide - Page 380
Version). Transmission of Super Fine resolution Expansion Memory See "Sending a Fax at the Image Quality Suitable for the Original", User Guide (Full Version). Reception of Fine or Super Fine resolution Transmission using the extra G3 line Extra G3 interface unit Routing received documents - Ricoh IM 4000 | User Guide - Page 381
• Finisher SR3280 • Booklet Finisher SR3290 • Internal Finisher SR3250 • Internal Finisher SR3300 Remote Fax*1 See "Overview of the Remote Fax Function", User Guide (Full Version). Fax connection unit *1 A sub-machine on which fax function is not included can send and receive faxes using the fax - Ricoh IM 4000 | User Guide - Page 382
Function Functions Shift Collate See "Sorting Printed Sheets by Individual Copies", User Guide (Full Version). Punch See "Punching Holes on Printed Pages", User Guide (Full Version). Staple See "Stapling Printed Pages", User Guide (Full Version). Staple (Center) See "Stapling Printed Pages", User - Ricoh IM 4000 | User Guide - Page 383
Functions Requiring Optional Configurations Functions Half Fold Letter Fold-out Letter Fold-in See "Folding Printed Sheets", User Guide (Full Version). Genuine Adobe PostScript 3*1 XPS Option Internal Multi-Folding unit PostScript 3 unit XPS card *1 If an optional Genuine Adobe PostScript 3 is - Ricoh IM 4000 | User Guide - Page 384
(Full Version). Creating PDF files with OCR text information See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version). OCR unit (mainly Asia) *1 The mixed sizes function can be used in the One-pass duplex scanning ADF. *2 The stamp function can be - Ricoh IM 4000 | User Guide - Page 385
server option Others Functions Option Quick Card Authentication See "Logging in to the Machine Using an IC Card or a Smart Device", User Guide (Full Version). NFC card reader (mainly Asia)/ North America) (mainly Specifying the HDD authentication code (mainly Asia)/ North America) Enhanced - Ricoh IM 4000 | User Guide - Page 386
print a received document while automatically printing a different received document, the document printed manually will be printed first. *9 This includes the printing of data sent via LAN-Fax driver. *10 If the previous print job does not finish within the time specified in "the reprinting - Ricoh IM 4000 | User Guide - Page 387
Fold Storing Function selected ¿rst Mixed Sizes Regular Size Originals Custom Size Originals Original Orientation Auto Image Density Image Density (Manual) Auto Paper Select Paper Select Bypass Tray Auto Reduce / Enlarge Reduce / Enlarge Create Margin 1 Sided Original 2 Sided Original Book Type - Ricoh IM 4000 | User Guide - Page 388
11. Specifications for The Machine 386 - Ricoh IM 4000 | User Guide - Page 389
12. Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® - Ricoh IM 4000 | User Guide - Page 390
Standard 7.9 seconds Standard 7.9 seconds Standard 8.0 seconds Standard 8.4 seconds Standard 8.8 seconds Standard (mainly Asia) Model Name IM 2500 IM 3000 IM 3500 IM 4000 IM 5000 IM 6000 Power Consumption 0.57 W 0.57 W 0.57 W 0.57 W 0.57 W 0.57 W Time to Recover from Sleep Mode Duplex - Ricoh IM 4000 | User Guide - Page 391
Environmental Regulations Model Name IM 2500A IM 3000 IM 3000A IM 3500 IM 3500A IM 4000 IM 5000 IM 6000 Power Consumption 0.54 W 0.53 W 0.53 W 0.53 W 0.53 W 0.54 mode under [Sleep Mode Timer]. • See "Date/Time/Timer", User Guide (Full Version). • It may take longer than the specified time to enter - Ricoh IM 4000 | User Guide - Page 392
the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Note for the Battery and/or Accumulator - Ricoh IM 4000 | User Guide - Page 393
Please refer to either the User's Manual for this information or the packaging of Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service - Ricoh IM 4000 | User Guide - Page 394
12. Legal and Contact Information Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 392 - Ricoh IM 4000 | User Guide - Page 395
Copyright Information about Installed Software Copyright Information about Installed Software Open source software is used in the machine and applications that can be downloaded from the Application Site. You can check their copyright information in the following settings or applications. • Some - Ricoh IM 4000 | User Guide - Page 396
12. Legal and Contact Information Trademarks (User Guide) Adobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe in the United States and/or other countries. The Bluetooth® word mark - Ricoh IM 4000 | User Guide - Page 397
Trademarks (User Guide) Microsoft® Windows® 10 Pro Microsoft® Windows® 10 Pro for Workstations Microsoft® Windows® 10 Enterprise Microsoft® Windows® 10 Education • The product names of Windows Server 2008 - Ricoh IM 4000 | User Guide - Page 398
MEMO 396 EN GB EN US EN AU D0CH-7421B - Ricoh IM 4000 | User Guide - Page 399
© 2021, 2022 - Ricoh IM 4000 | User Guide - Page 400
EN GB EN US EN AU D0CH-7421B
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 |
 |
For safe and correct use, be sure to read Safety Information before
using the machine.
For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/) or via the
control panel.
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