Rocketfish RF-TWIST User Manual (English) - Page 26

Troubleshooting

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Page 26 highlights

Troubleshooting See the following table for solutions to any problems you may be experiencing with your mouse: Question Answer The mouse is not responding The Mouse Suite software won't load. I have hidden my system tray icon and cannot access the Mouse Suite software. • Make sure that the USB receiver is securely inserted. Remove and re-insert it if necessary. • Make sure that the batteries are inserted correctly. • Make sure that the batteries still have power. If you are not sure, replace them with new ones. See "Installing the batteries" on page 6. • Press and hold the Connect button on the bottom of the mouse to establish a connection between the receiver and the mouse. • Make sure that to reboot the computer after installing the software. • Reinstall the software and reboot the computer. • Click Start, Settings, Control Panel, then double-click Rocketfish Mouse. The Rocketfish Mouse menu opens. 26

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26
Troubleshooting
See the following table for solutions to any
problems you may be experiencing with your
mouse:
Question
Answer
The mouse is not
responding
•
Make sure that the USB receiver is securely
inserted. Remove and re-insert it if necessary.
•
Make sure that the batteries are inserted
correctly.
•
Make sure that the batteries still have power.
If you are not sure, replace them with new
ones. See "Installing the batteries" on page 6.
•
Press and hold the
Connect
button on the
bottom of the mouse to establish a
connection between the receiver and the
mouse.
The Mouse Suite
software won’t load.
•
Make sure that to reboot the computer after
installing the software.
•
Reinstall the software and reboot the
computer.
I have hidden my
system tray icon and
cannot access the
Mouse Suite software.
• Click
Start
,
Settings
,
Control Panel
, then
double-click
Rocketfish Mouse
. The
Rocketfish Mouse menu opens.