Samsung CLP-310N Service Manual - Page 102

Common Windows Problems

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Alignment & Troubleshooting 4.2.5 Common Windows Problems "File in Use" message appears during installation. "Error Writing to LPTx" message appears. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. "Fail To Print", "A printer timeout error occurred." messages appear. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. Ensure that all cables are connected correctly and the printer is on. If bi-directional communication is not turned on in the driver, it will also cause this message. Close all other applications, reboot Windows and try printing again. These messages may appear during printing. Just keep waiting until the printer finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User's Guide that came with your PC for further information on Windows error messages. Service Manual 4-48 Samsung Electronics

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Alignment & Troubleshooting
Service Manual
4-48
Samsung Electronics
4.2.5 Common Windows Problems
NOTE:
Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User’s Guide that came with your PC
for further information on Windows error messages.
"File in Use" message appears
during installation.
Exit all software applications. Remove all
software from the StartUp Group, then
restart Windows. Reinstall the printer driver.
"Error Writing to LPTx"
message appears.
Ensure that all cables are connected
correctly and the printer is on.
If bi-directional communication is not
turned on in the driver, it will also cause
this message.
"General Protection Fault",
"Exception OE", "Spool32", or "Illegal
Operation" messages
appear.
Close all other applications, reboot
Windows and try printing again.
"Fail To Print", "A printer
timeout error occurred."
messages appear.
These messages may appear during printing.
Just keep waiting until the printer finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an
error has occurred.