Samsung DVE55M9600V/A3 User Manual - Page 59

Samsung Smart Home Symptom I could not find "Samsung Smart Home" in the app market. The Samsung Smart Home app fails to operate. The Samsung Smart Home app is installed but is not connected to my dryer. Could not log into the app. An error message appears when I try to register my dryer. The Samsung Smart Home app is successfully connected to my dryer but does not run. Action • The Samsung Smart Home app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher. • The Samsung Smart Home app is available for applicable models only. • The old Samsung Smart Dryer app cannot connect with Samsung Smart Home models. • You must log into your Samsung account to use the app. • Use the Samsung Smart Home app to connect and register the dryer with your home network access point (AP). • Make sure that your router is operating normally. • You must log into your Samsung account to use the app. • If you don't have a Samsung account, follow the app's onscreen instructions to create one. • The connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. • Exit and restart the Samsung Smart Home app or unplug your router and then reconnect it. Troubleshooting FlexDry_DM9600M_DC68-03381H-07_EN.indd 59 English 59 2019-06-03 2:57:23