Samsung HC-R4755W User Manual (user Manual) (ver.1.0) (English) - Page 78

Troubleshooting, Identifying Problems

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Chapter Five TROUBLESHOOTING If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center. Identifying Problems Problem Poor picture. Poor sound quality. No picture or sound. No color, wrong colors or tints. Picture rolls vertically. The TV operates erratically. Your remote control does not operate your TV. The TV won't turn on. Digital broadcasting screen problem Color smudge on screen. The visual qualities of digital channels vary. Although the TV caption shows HD,the visual quality is not satisfactory. Possible Solution Try another channel. Adjust the antenna. Check all wire connections. Try another channel. Adjust the antenna. Make sure the MUTE button is off. Try another channel. Press the SOURCE button. Make sure the TV is plugged in. Check the antenna connections. Make sure the program is broadcast in color. Adjust the picture settings. Adjust the antenna. Check all wire connections. If you are using a VCR, check the tracking. Unplug the TV for 30 seconds, then try operating it again. Press the MODE button to put your remote control in the "TV" mode. Make sure the remote has batteries. Make sure the wall outlet is working. Make sure the TV is plugged in. Make sure the remote has batteries. Please check the digital signal strength and input antenna. Please operate the Self Focus function. The visual qualities of digital channels may vary depending on the original production method (analog or digital). ➔ Classification by the information displayed when switching channels. ➔ If the original production method is digital: High visual quality program. ➔ If the original production method is analog: The digital program displayed on the screen is originally an analog program which has been converted. The visual quality is of an SD grade visual quality. The HD caption that appears when switching channels or when pressing the Information button on the remote control means the selected channel is simply a digital channel. If the broadcasting station converts an analog signal into digital and transmits the signal, the visual quality may not be perfect. (Applied to Set Top Box built-in model only.) Note If you watch a still image or the screen in the Normal (4:3) aspect ratio format for a long time, images may be burned onto the screen. English - 78

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English - 78
If the TV seems to have a problem, first try this list of possible problems and solutions. If
none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.
Identifying Problems
Note
If you watch a still image or the screen in the Normal (4:3) aspect ratio format for a
long time, images may be burned onto the screen.
Chapter Five
T
ROUBLESHOOTING
Problem
Possible Solution
Poor picture.
Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality.
Try another channel.
Adjust the antenna.
Make sure the
MUTE
button is off.
No picture or sound.
Try another channel.
Press the
SOURCE
button.
Make sure the TV is plugged in.
Check the antenna connections.
No color, wrong colors or tints.
Make sure the program is broadcast in color.
Adjust the picture settings.
Picture rolls vertically.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
The TV operates erratically.
Unplug the TV for 30 seconds, then try operating it
again.
Your remote control does not
Press the
MODE
button to put your remote control
operate your TV.
in the “TV” mode.
Make sure the remote has batteries.
The TV won’t turn on.
Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
Digital broadcasting screen
Please check the digital signal strength and input
problem
antenna.
Color smudge on screen.
Please operate the Self
Focus function.
The visual qualities of digital
The visual qualities of digital channels may vary
channels vary.
depending on the original production method (analog
or digital).
➔
Classification by the information displayed when
switching channels.
➔
If the original production method is digital:
High visual quality program.
➔
If the original production method is analog:
The digital program displayed on the screen is
originally an analog program which has been
converted. The visual quality is of an SD grade
visual
quality.
Although the TV caption shows
The HD caption that appears when switching channels
HD,the visual quality is not
or when pressing the Information button on the
satisfactory.
remote control means the selected channel is simply a
digital channel. If the broadcasting station converts an
analog signal into digital and transmits the signal, the
visual quality may not be perfect. (Applied to Set Top
Box built-in model only.)