Samsung MZ-5PA256C User Manual

Samsung MZ-5PA256C Manual

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  • Samsung MZ-5PA256C | User Manual - Page 1
    Norton Ghost 15.0 User's Guide
  • Samsung MZ-5PA256C | User Manual - Page 2
    Norton Ghost 15.0 User's Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation
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    Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com
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    support options that give you the flexibility to select the right amount of service for any size organization ■ Telephone and Web-based support the computer on which the problem occurred, in case it is necessary to replicate the problem. When you contact Technical Support, please have the following
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    Problem description: ■ Error messages and log files ■ Troubleshooting support Web page at the following URL: www.symantec.com/techsupp/ Customer service Customer service information is available at the following URL: www.symantec.com/techsupp/ Customer Service support
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    provide early warning of cyber attacks, comprehensive threat analysis, and countermeasures to prevent attacks before they occur. Managed Security Services These services remove the burden of managing and monitoring security devices and events, ensuring rapid response to real threats. Consulting
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    Norton Ghost 17 Before you install 17 System requirements 17 About supported file systems and removable media 19 About disabled features 20 of your computer 27 About ensuring the recovery of your computer 27 Testing Symantec Recovery Disk 28 If driver validation fails 28 Creating a custom
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    8 Contents Chapter 5 Chapter 6 Adjusting default tray icon settings 40 Managing file types 41 Using nicknames for external drives 43 Configuring default FTP settings for use with Offsite Copy 44 Logging Norton Ghost messages 44 Enabling email notifications for product (event) messages 46
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    the Norton Ghost Agent 105 About managing the Norton Ghost Agent through Windows Services 106 About best practices for using services 107 Opening Windows Services 108 Starting or stopping the Norton Ghost Agent service 108 Setting up recovery actions when the Norton Ghost Agent does not start
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    folder backups 122 Viewing drive details 124 Improving the protection level of a drive 124 About using event log information to troubleshoot problems 127 Exploring the contents of a recovery point 129 About exploring recovery points 129 Exploring a recovery point through Windows Explorer 130
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    Limiting the number of file versions to keep 155 Manually deleting files from your file and folder backup 155 the networking tools in Symantec Recovery Disk 188 Starting networking services 189 Using the pcAnywhere thin host for a remote recovery point 194 About the Support Utilities 195
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    Using a search engine to search recovery points 201 About using a search engine to search recovery points 201 Enabling search engine support 201 Recovering files using Google Desktop's Search Desktop feature ......... 203 About finding a file using Google Desktop 203 Appendix B About backing
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    your changes automatically as you work from day to day. Or start a backup manually at any time. You can also easily configure Norton Ghost to run a backup amount of new data is added to the drive. When you experience a problem with your computer, you can restore a file, folder, or an entire
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    listed features are available in all versions of this product. Table 1-1 What is new Norton Ghost Feature Improved support for virtual formats Description Norton Ghost now includes support for the following virtual platforms: ■ VMware ESX 3.5i and 4.0i ■ VMware ESX 3.5 and 4.0 Improved platform
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    recovery points to VMware Virtual Disk and Microsoft Virtual Disks, or directly to a VMware ESX 3.5 server. See "Defining a virtual conversion job" on page 147. Support for Microsoft Hyper-V You can now convert recovery points to Hyper-V format and also import recovery points to a Hyper-V server
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    to more information. The page also includes access to the product help system, the product User's Guide. It also includes access to the Symantec Knowledge Base where you can find troubleshooting information. To access Help and Support 1 Start Norton Ghost. 2 On the Home page, click Help > Help and
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    full version of Norton Ghost from the installation CD. Before you install Norton Ghost, ensure that your computer meets the system requirements. Review the Readme file on the installation CD for any known issues. System requirements The following table lists the system requirements for Norton Ghost
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    Table 2-1 Minimum system requirements Component Operating system Minimum requirements The following Windows 32- or 64-bit operating systems are supported: ■ Windows 7 ■ Windows Vista Ultimate ■ Windows Vista Business ■ Windows XP Professional/Home (SP2 or later) ■ Windows XP Media Center (SP2
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    uses Gear Software technology. To verify that your CD writer or DVD writer is compatible, visit the Gear Software Web site. http://www.gearsoftware.com/support/recorders/index.cfm You can look up information about your writer if you know the name of the manufacturer and model number of your writer
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    20 Installing Norton Ghost Before you install Supported file systems Removable media Norton Ghost supports the following file systems: ■ FAT16, FAT16X ■ FAT32, FAT32X ■ NTFS ■ GUID Partition Table (GPT) ■ Dynamic disks ■ Linux Ext2, Linux Ext3 ■ Linux swap partitions Note: You must decrypt
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    the duration of your trial period. See "Activating Norton Ghost later" on page 24. Installing Norton Ghost Before you begin, you should review the requirements and scenarios for installing Norton Ghost. See "System requirements" on page 17. Note: During the installation process, you might be
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    Custom Install, select or deselect the options you want installed, and then click Install Now. Installation options include: Backup and Recovery Service The primary service that is required to back up or recover your computer. Recovery Point Browser Enables you to browse, mount, copy, verify, and
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    Installing Norton Ghost 23 Installing Norton Ghost CD/DVD Support LiveUpdate Required for backing up directly to CD/DVD, and for creating a custom Symantec Recovery Disk CD. A CD/DVD burner is required to use this
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    is available only if Google Desktop is already installed on your computer. If you plan to install Google Desktop, you can enable search engine support later. 5 Click Finish. Activating Norton Ghost later If you do not activate Norton Ghost before the trial period ends, the software stops working
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    the LiveUpdate window, click Start to select the updates. Follow the on-screen instructions. 3 When the installation is complete, click Close. Some program updates might . If needed, you can manually uninstall the product. Follow your operating system's instructions on how to uninstall software.
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    26 Installing Norton Ghost About uninstalling Norton Ghost
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    topics: ■ About ensuring the recovery of your computer ■ Testing Symantec Recovery Disk ■ If driver validation fails ■ Creating a computer's network cards and hard disks. You should run the driver validation test any time you make changes to the network interface cards or storage controllers on
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    CD, or as a separate CD. You should place the CD containing Symantec Recovery Disk in a safe place. Testing the Symantec Recovery Disk CD lets you identify and solve the following types of problems: ■ You cannot start Symantec Recovery Disk. See "To configure a computer to boot from a CD" on page
  • Samsung MZ-5PA256C | User Manual - Page 29
    Ensuring the recovery of your computer 29 Creating a custom Symantec Recovery Disk CD Without access to the correct drivers, a device cannot be used while you run Symantec Recovery Disk. Therefore, if the recovery points that are required for recovering your computer are stored on a network or a
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    path to where you want to save the resulting file. 7 Click Next. 8 Review the list of storage and network drivers to be included, and add additional drivers or On the Options pane, do the following: Automatically start network services Dynamic IP Static IP Select this option if you want networking
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    Scrambles data using a mathematical algorithm so that a third party cannot easily interpret it. This option is available on any operating system that pcAnywhere supports. ■ Symmetric Encodes and decodes data using a cryptographic key. This option is available on any Windows operating system that
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    features in the customized Symantec Recovery Disk (such as the cold imaging feature called Back Up My Computer). 14 Click Finish. Warning: Be certain to test your new, custom Symantec Recovery Disk CD. It ensures that you can use the CD to start your computer and that you can access the
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    4 Chapter Getting Started This chapter includes the following topics: ■ About key product components ■ How you use Norton Ghost ■ Starting Norton Ghost ■ Configuring Norton Ghost default options About key product components Norton Ghost includes two key components: the program itself, and the
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    34 Getting Started How you use Norton Ghost Table 4-1 Key Component Symantec Recovery Disk CD Key product components (continued) Description The Symantec Recovery Disk CD is used to start your computer in the recovery environment. If your computer's operating system fails, use Symantec Recovery
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    Figure 4-1 Using Norton Ghost Getting Started 35 Starting Norton Ghost Starting Norton Ghost Norton Ghost is installed in the Windows Program Files folder by default. During installation, a program icon is installed in the Windows system tray from which you can open Norton Ghost. You can also
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    36 Getting Started Configuring Norton Ghost default options ■ On the classic Windows taskbar, click Start > Programs > Norton Ghost > Norton Ghost 15.0. ■ On the Windows taskbar, click Start > All Programs > Norton Ghost > Norton Ghost 15.0. ■ In the Windows system tray, double-click the
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    and folder recovery. When you enable this feature, you can search for files (by file name) inside a recovery point that was created with search engine support enabled. If Google Desktop is not installed on your computer when you install Norton Ghost, you have the option of clicking a link to the Web
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    Configuring Norton Ghost default options Options SNMP Trap Description If you have a Network Management System (NMS) application, you can enable SNMP Traps support to send notifications to you NMS application. See "About SNMP traps" on page 122. To configure Norton Ghost default options 1 Start
  • Samsung MZ-5PA256C | User Manual - Page 39
    Getting Started 39 Configuring Norton Ghost default options 5 Enter a path to a folder where you want to store recovery points and file and folder backup data, or click Browse to look for a location. You cannot use an encrypted folder as your backup destination. If you want to encrypt your backup
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    your network wired or wireless? What are the speeds of your network cards? ■ Network backbone: What is the size of your network pipeline? Does it support 10 MB transfer rates, or 1 GB transfer rates? ■ Network server: How robust is your server hardware? How fast is its processor? How much RAM does
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    Getting Started 41 Configuring Norton Ghost default options To adjust default tray icon settings 1 In Norton Ghost, on the menu bar, click Tasks > Options. 2 Click Tray Icon and select one of the following: Show system tray icon Show missed backups Show system tray questions Show status messages
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    to restore all default file types or extensions. Caution: Any file types and extensions you have set up are removed. You must add them again manually. 4 Click OK. To delete a file type (and all of its extensions) 1 In Norton Ghost, on the menu bar, click Tasks > Options. 2 Select a file type in
  • Samsung MZ-5PA256C | User Manual - Page 43
    Getting Started 43 Configuring Norton Ghost default options Using nicknames for external drives When you choose an external drive for use with Norton Ghost as either a backup destination or an Offsite Copy destination, it can become confusing if you are using more than one drive, especially when the
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    stored. Product messages can provide useful information about the status of backups or related events. They can also provide helpful information when you need to troubleshoot.
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    Getting Started 45 Configuring Norton Ghost default options Two logging methods are available: Norton Ghost logging, and the Windows application log. From the Options page, you can configure both methods. To log Norton Ghost messages 1 In Norton Ghost, on the menu bar, click Tasks > Options. 2
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    46 Getting Started Configuring Norton Ghost default options 3 Click the Select the priority and type of messages list and select the priority level at which a message should be logged. All messages Medium and high priority messages High priority messages only No messages Send all messages,
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    Getting Started 47 Configuring Norton Ghost default options 3 Click the Select the priority and type of messages list and select the priority level at which an email should be sent. All messages Medium and high priority messages High priority messages only No messages Send all messages,
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    48 Getting Started Configuring Norton Ghost default options
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    backup data (backup destination) ■ Whether or not to use Offsite Copy to copy backup data to remote locations ■ When to run the backup (automatically or manually)
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    a specific point in time. See "Before you back up" on page 51. Best practices for backing up As you prepare to back up your computer, review this information: ■ Before you back up ■ During a back up ■ When a back up is finished
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    Best practices for backing up your data 51 Best practices for backing up About backups When you back up your computer, you choose from two types of backups: ■ drive-based backup: backs up an entire hard drive ■ file and folder backup: backs up only the files and folders you select Which backup type
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    52 Best practices for backing up your data Best practices for backing up Consider using external drives as your backup destination. Using an external drive makes your backup data more portable. Should you need to remove your critical data from a particular location, you can quickly grab an
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    " on page 94. When a back up is finished After a back up finishes, consider the following best practices: Review the contents of recovery points and file and folder backup data. Periodically review the contents of your recovery points to ensure that you back up only your essential data. For file
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    for backing up your data Additional tips about backups Review the Status page to verify Periodically review the Status page. You can also that backups have happened and review the events log on the Advanced page. to identify any potential problems. The event log records events when they occur
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    backup is interrupted, consider running it again. ■ If you experience problems while creating a backup, you may need to reboot the computer. run the missed backup. Viewing the properties of a backup job You can review the settings and configuration of a defined backup without opening the backup job.
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    56 Best practices for backing up your data About selecting a backup destination About selecting a backup destination You should review the following information before deciding where to store recovery points and file and folder backup data. Note: If you choose to use CDs or DVDs
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    Best practices for backing up your data 57 About selecting a backup destination Table 5-1 Selecting a backup destination (continued) Backup destination Information to consider Network folder If your computer is connected to a network, you can save your recovery points and file and folder
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    of backup destinations (continued) Backup destination Advantages Disadvantages Network drive (recommended) ■ Fast backup and recovery ■ Must have supported ■ Can schedule unattended network interface card backups drivers to restore from ■ Inexpensive because Symantec Recovery Disk drive
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    6 Chapter Backing up entire drives This chapter includes the following topics: ■ About defining a drive-based backup ■ Defining a drive-based backup ■ Compression levels for drive-based backups ■ Running a one-time backup from Norton Ghost ■ About running a one-time backup from Symantec Recovery
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    60 Backing up entire drives Defining a drive-based backup Defining a drive-based backup Define a drive-based backup to take a shapshot of your entire hard drive. To define a drive-based backup 1 On the Home or Tasks page, click Run or Manage Backups. 2 In the Run or Manage Backups window, click
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    one of the following options in the Automatically create a recovery pointlist, click Next, review the options you have selected, then click Finish. No Schedule Weekly Monthly Runs the backup only when you run it yourself, manually. Runs the backup at the time and on the days of the week that you
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    should run. If you only want to run the backup when you start it manually, uncheck Schedule and skip to the next step. 17 (Optional) Click the Custom independent recovery point with the option to run it only once. 21 Review the options you have selected, then click Finish. Related Drives options The
  • Samsung MZ-5PA256C | User Manual - Page 63
    Backing up entire drives 63 Defining a drive-based backup See "About backing up Microsoft virtual hard disks" on page 205. If you use Microsoft's BitLocker Drive Encryption to encrypt the data on a data drive (any drive that does not have the operating system installed on it), be aware that Norton
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    64 Backing up entire drives Defining a drive-based backup Backup destination options The following table describes the options on the Backup Destination Page. Table 6-2 Backup destination options Option Description Folder field Indicates the location where you want to store the recovery
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    backups" on page 74. The results can vary depending on the types of files that are saved in the drive. Select this option to automatically test whether a recovery point or set of files is valid or corrupt. Select this option to limit the number of recovery point sets that can be
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    point using the Back Up My Computer feature in Symantec Recovery Disk. Include system and temporary files Select this option to include indexing support for operating system and temporary files when a recovery point is created on the client computer. Note: This option does not appear if you
  • Samsung MZ-5PA256C | User Manual - Page 67
    Backing up entire drives 67 Defining a drive-based backup Table 6-4 Advanced scheduling options Option Description Schedule (Backup Time) Do one or more of the following: ■ Click Schedule, and then select the days and a start time for when the backup should run. ■ Select Run more than once per
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    enter the user name and password for network access, even if you have previously authenticated to the network. This is because the Norton Ghost 15.0 service runs as the local System account. When entering network credentials, the following rules apply: ■ If the computer you want to connect to is on
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    the file name of the Visual Basic script. Warning: The command files cannot depend on any user interaction or have a visible user interface. You should test all command files independently of Norton Ghost before you use them during a backup. When the backup begins, the command file is run during the
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    an error recovery mechanism built into it. If the computer has one or more services that must be stopped at this stage (such as stopping a non-VSS aware not contain any form of error recovery, one or more of the stopped services may not be restarted. An error in the command file can cause the
  • Samsung MZ-5PA256C | User Manual - Page 71
    Lets you run a backup even if there are bad sectors on the hard disk. Although most drives do not have bad sectors, the potential for problems increases during the lifetime of the hard disk. Use password Sets a password on the recovery point when it is created. Passwords can include standard
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    72 Backing up entire drives Defining a drive-based backup Editing advanced backup options After you define a backup, you can go back at any time and edit the advanced options you chose when you first defined the backup. To edit advanced backup options 1 On the Home or Tasks page, click Run or
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    -sensitive password. If you do not type the correct password or you forget the password, you cannot open the recovery point. Symantec Technical Support cannot open an encrypted recovery point. Besides bit strength, the format of the password can improve the security of your data. For better security
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    74 Backing up entire drives Compression levels for drive-based backups 3 In the tree panel of the Recovery Point Browser, select the recovery point. For example: C_Drive001.v2i. 4 On the File menu, click Verify Recovery Point. If the Verify Recovery Point option is unavailable, you must first
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    Backing up entire drives 75 Running a one-time backup from Norton Ghost Table 6-8 Compression levels (continued) Compression level Description High This option uses high compression for a 50 percent average data compression ratio on recovery points. This setting is usually the slowest method.
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    76 Backing up entire drives About running a one-time backup from Symantec Recovery Disk 7 On the Options panel, select the appropriate options. See "Recovery point options" on page 64. 8 Click Next. 9 If appropriate, in the lists, select the command files that you want to run during a particular
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    Backing up entire drives 77 About running a one-time backup from Symantec Recovery Disk When you want to create a backup from the Symantec Recovery Disk CD, you are prompted for a valid license key only for the following scenarios: ■ You use the original, shipping version of the Symantec Recovery
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    78 Backing up entire drives About running a one-time backup from Symantec Recovery Disk 6 In the Backup Destination panel, set the options you want, then click Next. Folder field Map a network drive Recovery point file names field Lets you browse to and specify the location where you want to
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    Backing up entire drives 79 About running a one-time backup from Symantec Recovery Disk 7 In the Options panel, set the desired compression level for the recovery point. None Standard (recommended) Medium High Use this option if storage space is not an issue. However, if the backup is being saved
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    you run a backup even if there are bad sectors on the hard disk. Although most drives do not have bad sectors, the potential for problems increases during the lifetime of the hard disk. Sets a password on the recovery point when it is created. Passwords can include standard characters. Passwords
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    Backing up entire drives 81 About Offsite Copy 12 Click Next. 13 Click Finish to run the backup. 14 When the backup is finished, click Close to return to the main Symantec Recovery Disk window. About Offsite Copy Backing up your data to a secondary hard disk is a critical first step to protecting
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    82 Backing up entire drives How Offsite Copy works the backup job completes at 6:20 p.m., Norton Ghost detects that the Offsite Copy destination drive is not available and the copy process is aborted. The following morning, you plug the drive back in to the computer. Norton Ghost detects the
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    Backing up entire drives 83 How Offsite Copy works On Tuesday morning, you find that Monday's base recovery point has been successfully copied to drive A. At the end of the day, you unplug drive A and take it home for safe keeping. On Wednesday morning, you bring drive B to the office. You plug in
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    84 Backing up entire drives How Offsite Copy works Each time you plug in either drive A or B, the latest recovery points are added to the drive. This method gives you multiple points in time for recovering your computer in the event that the original backup destination drives fail or become
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    Backing up entire drives 85 How Offsite Copy works About using an FTP server as your Offsite Copy destination Using an FTP server as your Offsite Copy destination is similar to using a network path. You must provide a valid FTP path to the FTP server. You must also provide the correct FTP connection
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    86 Backing up entire drives How Offsite Copy works
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    7 Chapter Backing up files and folders This chapter includes the following topics: ■ Defining a file and folder backup ■ About folders that are excluded by default from file and folder backups Defining a file and folder backup When you define and run a file and folder backup, copies are made of each
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    that match the files you want backed up. If a file type is not included in the predefined list, click Add File Type. You can also manually select folders or individual files. Note: On all versions of Windows, except for Windows Vista, the My Documents folder contains two subfolders by default: My
  • Samsung MZ-5PA256C | User Manual - Page 89
    a schedule. If you want to run the backup only when you start it manually, uncheck Schedule. 11 Enter a start time and select the days of the week See Table 6-4 on page 67. 13 Click Next and review the backup options you have selected. 14 To review the total number and size of files to be included
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    90 Backing up files and folders About folders that are excluded by default from file and folder backups See "Defining a file and folder backup" on page 87. You can include these folders when you define a file and folder backup.
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    8 Chapter Running and managing backup jobs This chapter includes the following topics: ■ Running an existing backup job immediately ■ Running a backup with options ■ Adjusting the speed of a backup ■ Stopping a task ■ Verifying that a backup is successful ■ Editing backup settings ■ Enabling event-
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    92 Running and managing backup jobs Running a backup with options You can run an existing backup at any time. Note: If necessary, you can run a quick backup of a particular drive without using a defined backup. See "Running a one-time backup from Norton Ghost" on page 75. Norton Ghost can be
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    Note: Using this option does not change the settings of the defined backup. To do that, you must open the backup and edit its settings manually. See "Editing a backup schedule" on page 97. See "Editing backup settings" on page 95. To run a backup with options 1 On the Home page, click Run
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    your computer, how much RAM you have installed, and the number of programs you are running during a backup, your computer could become sluggish. You can manually adjust the effect of a backup on the performance of your computer to match your needs at the moment. This feature is useful if you are
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    page 73. To verify that a backup is successful 1 On the Status page, review the Backups calendar, and verify that the backup appears on the date that you ran it . 2 Move your mouse over a backup icon to review the status of the backup. Editing backup settings You can edit the settings
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    your computer when you install new software, Norton Ghost can run a backup when it detects that new software is about to be installed. If a problem occurs that harms your computer, you can use this recovery point to restore your computer to its previous state. You can configure Norton Ghost to
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    according to its defined schedule, if it has one. When a backup is turned off, triggered events will not run it, nor can you run it manually. You can also delete a defined backup (not recovery points). See "Deleting backup jobs" on page 97. To turn off a backup job 1 On the Home or
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    98 Running and managing backup jobs Adding users who can back up your computer Deleting a backup job does not delete the recovery points or file and folder backup data from the storage location. Only the backup job is deleted. See "Managing recovery point storage" on page 137. To delete backup jobs
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    Running and managing backup jobs 99 Adding users who can back up your computer To configure access rights for users or groups 1 On the Windows taskbar, click Start > Programs > Symantec Norton Ghost > Security Configuration Tool On Windows Vista and Windows 7, click Start > All Programs > Symantec
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    100 Running and managing backup jobs Adding users who can back up your computer
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    List ■ Deploying the Norton Ghost Agent ■ Using the Norton Ghost Agent ■ About managing the Norton Ghost Agent through Windows Services ■ About best practices for using services ■ Controlling access to Norton Ghost About backing up other computers from your computer Norton Ghost lets you connect to
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    following: ■ Type the name of the computer ■ Type the IP address of the computer If you are in a workgroup environment instead of a domain you must manually specify the computer name for the computer you want to manage by browsing to it by using the Browse button. 3 If you don't know the
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    making security configuration changes. The same issue occurs when you attempt to deploy the agent from Windows Vista to another computer. You can manually install the agent on the target computer using the product CD. Note: If you deselected the Agent Deployment option during installation, this
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    the computer is restarted. However, be sure to warn the user of the impending reboot so that they can save their work. 5 Click OK. To manually install the Norton Ghost Agent 1 Insert the Norton Ghost product CD into the media drive of the computer. The installation program should start automatically
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    Agent functions as a service, it does not have a graphical interface. See "About managing the Norton Ghost Agent through Windows Services" on page 106. See a task that is currently running. You can install the agent manually by visiting each computer you want to protect and install the agent from the
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    page 105. To use the features of Norton Ghost, the Norton Ghost Agent must be started and properly configured. You can use the Windows Services tool to manage and troubleshoot the agent. Note: To manage the Norton Ghost Agent, you must be logged on as a local administrator. You can manage the Norton
  • Samsung MZ-5PA256C | User Manual - Page 107
    tab in the Advanced view can help you Services. to track down the source of a problem, particularly when it is associated with the Norton You can also test that the Norton Ghost Agent is starting automatically by looking in Services. You can check the status and restart the service if necessary.
  • Samsung MZ-5PA256C | User Manual - Page 108
    or password that you use to log on to the Norton Ghost Agent service, or you used the Security Configuration Tool to give additional users the ability page 111. You can stop the agent if you believe it is causing a problem on the computer, or you want to temporarily free memory resources. If you
  • Samsung MZ-5PA256C | User Manual - Page 109
    the Tray icon to restart the Norton Ghost Agent. To start or stop the Norton Ghost Agent service 1 On the Windows taskbar, click Start > Run. 2 In the Run window, type services.msc 3 Click OK. 4 In the Services window, in the Name column, click Norton Ghost. 5 On the Action menu, select one of the
  • Samsung MZ-5PA256C | User Manual - Page 110
    that are required by the Norton Ghost Agent to run properly. The bottom list box does not have any services that need the Norton Ghost Agent to run properly. The following table lists the services that are required by the Norton Ghost Agent to run properly, along with their default startup setting.
  • Samsung MZ-5PA256C | User Manual - Page 111
    you use the Security Configuration Tool, any permission that you grant to the Users group applies to the members within that group. Note: The agent service can only be run as LocalSystem or by a user who belongs to the Adminstrator's group. The following table describes the permissions that can be
  • Samsung MZ-5PA256C | User Manual - Page 112
    112 Backing up remote computers from your computer Controlling access to Norton Ghost Table 9-3 Option Status Only Deny Permission options (continued) Description Users or groups can get status information, and can run a backup job. But they cannot define, change, or delete any backup jobs, or use
  • Samsung MZ-5PA256C | User Manual - Page 113
    Backing up remote computers from your computer 113 Controlling access to Norton Ghost To remove a user or group 1 On the Windows Start menu, click Programs > Symantec Norton Ghost > Security Configuration Tool. 2 Select the user or group that you want to remove, and then click Remove. 3 Click OK
  • Samsung MZ-5PA256C | User Manual - Page 114
    114 Backing up remote computers from your computer Controlling access to Norton Ghost
  • Samsung MZ-5PA256C | User Manual - Page 115
    Improving the protection level of a drive ■ About using event log information to troubleshoot problems About monitoring backups You should monitor your backups to ensure that you can effectively recover you back up each drive, carefully review and follow best practices for backing up your computer.
  • Samsung MZ-5PA256C | User Manual - Page 116
    116 Monitoring the status of your backups Monitoring backup protection from the Home page Rescanning a computer's hard disk Use Refresh to update the drive information that is displayed in various views of the product. This feature is useful when hard disk configurations have changed but the
  • Samsung MZ-5PA256C | User Manual - Page 117
    Monitoring the status of your backups 117 Monitoring backup protection from the Home page Table 10-1 Icon Backup protection levels (continued) Title Description Partially backed up A backup is defined, but it is not scheduled or has not run for a long time. This status can indicate that the
  • Samsung MZ-5PA256C | User Manual - Page 118
    to occur. Indicates that the backup is unavailable. Indicates that the backup did not run as scheduled. This problem could occur if an error prevents the backup from running or if you manually cancel a backup before it completes. Indicates a drive-based backup that is scheduled to run at a future
  • Samsung MZ-5PA256C | User Manual - Page 119
    . timeline. Indicates that the backup is unavailable. Indicates that the backup did not run as scheduled. This problem could occur if an error prevents the backup from running or if you manually cancel a backup before it completes. Indicates that the backup is scheduled to run at a future time.
  • Samsung MZ-5PA256C | User Manual - Page 120
    . Indicates that the backup is not available. Indicates that the backup did not run as scheduled. This problem could occur if an error prevents the backup from running, or if you manually canceled a backup before it completed. Indicates that the backup is scheduled to run at a future time
  • Samsung MZ-5PA256C | User Manual - Page 121
    or more backups have run and the last backup was unsuccessful. This problem could occur if an error prevents a backup from running. Indicates To monitor backup protection from the Status page 1 On the Status page, review the Backups calendar and verify that the backup appears on the date that you
  • Samsung MZ-5PA256C | User Manual - Page 122
    time. About SNMP traps You must install and configure the Windows SNMP service on your computer in order for SNMP traps to work from Norton Ghost informative text. The .MIB file, named BESR_MIB.MIB, is located in the Support folder on the Norton Ghost product CD. Customizing the status reporting of a
  • Samsung MZ-5PA256C | User Manual - Page 123
    Monitoring the status of your backups 123 Customizing the status reporting of a drive (or file and folder backups) that your computer is at risk. You can configure Norton Ghost to ignore drive D so that it does not calculate the status of drive D in the Backup Status panel on the Home page. Or, you
  • Samsung MZ-5PA256C | User Manual - Page 124
    . If the Advanced page is not visible on the Primary Navigation Bar, click View > Show Advanced Page. 2 In the Drive column, select a drive. 3 Review the Details section below the Drives table. Improving the protection level of a drive When the status of a drive-based backup indicates that it needs
  • Samsung MZ-5PA256C | User Manual - Page 125
    Monitoring the status of your backups 125 Improving the protection level of a drive To improve the protection level of a drive 1 On the Status page, select a drive that requires attention from the Drives column.
  • Samsung MZ-5PA256C | User Manual - Page 126
    126 Monitoring the status of your backups Improving the protection level of a drive 2 In the Status section at the bottom of the page, right-click the backup you want to edit, and then select one of the following menu items: Run Backup Now Run Backup With Options Change Schedule Edit Settings Edit
  • Samsung MZ-5PA256C | User Manual - Page 127
    Monitoring the status of your backups 127 About using event log information to troubleshoot problems See "Editing backup settings" on page 95. About using event log information to troubleshoot problems When Norton Ghost performs an action, it records the event (for example, when a backup job runs
  • Samsung MZ-5PA256C | User Manual - Page 128
    128 Monitoring the status of your backups About using event log information to troubleshoot problems
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    11 Chapter Exploring the contents of a recovery point This chapter includes the following topics: ■ About exploring recovery points ■ Exploring a recovery point through Windows Explorer ■ Opening and restoring files within a recovery point ■ About using a search engine ■ Dismounting a recovery point
  • Samsung MZ-5PA256C | User Manual - Page 130
    130 Exploring the contents of a recovery point Exploring a recovery point through Windows Explorer You can only run programs from within a mapped recovery point that do not rely on registry values, COM interfaces, dynamic link libraries (DLLs), or other similar dependencies. You can set up a mounted
  • Samsung MZ-5PA256C | User Manual - Page 131
    the contents of a recovery point 131 Opening and restoring files within a recovery point Mounting a recovery point from Windows Explorer You can also manually mount a recovery point as a drive by opening your backup destination folder in Windows Explorer. You can use Windows Explorer to search the
  • Samsung MZ-5PA256C | User Manual - Page 132
    , it is likely that your network administrator has already enabled this feature. You can configure your backups to support one of these search engines. Be sure to select the Enable search engine support at the time you define the backup. See "To define a drive-based backup" on page 60. See "About
  • Samsung MZ-5PA256C | User Manual - Page 133
    Exploring the contents of a recovery point 133 Dismounting a recovery point drive Dismounting a recovery point drive All of your mounted recovery point drives are unmounted when you restart the computer. You can also unmount the drives without restarting the computer. To dismount a recovery point
  • Samsung MZ-5PA256C | User Manual - Page 134
    134 Exploring the contents of a recovery point Viewing the drive properties of a recovery point To view the drive properties of a recovery point 1 In the Recovery Point Browser, in the tree panel, click the recovery point that contains the drive that you want to view. 2 Select a drive. 3 Do one of
  • Samsung MZ-5PA256C | User Manual - Page 135
    12 Chapter Managing backup destinations This chapter includes the following topics: ■ About backup destinations ■ About how backup data works ■ Managing recovery point storage ■ Running a one-time virtual conversion ■ Defining a virtual conversion job ■ About managing file and folder backup data ■
  • Samsung MZ-5PA256C | User Manual - Page 136
    136 Managing backup destinations About how backup data works Drive-based backup File and folder backup Use this option to back up an entire drive (for example, your system drive which is typically C). You can then restore any file, folder, or your entire drive. Use this option to back up only the
  • Samsung MZ-5PA256C | User Manual - Page 137
    . See "Defining a virtual conversion job" on page 147. See "Running a one-time virtual conversion" on page 141. To manage recovery point storage manually 1 On the Tools page, click Manage Backup Destination. 2 From the Manage Backup Destination window, you can do any of the following tasks: ■ Clean
  • Samsung MZ-5PA256C | User Manual - Page 138
    138 Managing backup destinations Managing recovery point storage Cleaning up old recovery points Over time, you might end up with recovery points that you no longer need. For example, you might have several recovery points created months ago that you no longer need because you have more current ones
  • Samsung MZ-5PA256C | User Manual - Page 139
    should explore the contents of a recovery point before you delete it. See "Opening and restoring files within a recovery point" on page 131. You can manually select which recovery points to remove, if you know which recovery points that you want to keep within a set. To delete recovery points within
  • Samsung MZ-5PA256C | User Manual - Page 140
    create archive copies of your recovery points to free up disk space. For example, you can copy recovery points to a CD or DVD, and then manually delete the original recovery points. You should verify the copies of the recovery points to ensure that they are on the disk and are valid
  • Samsung MZ-5PA256C | User Manual - Page 141
    ■ High (32+ character password). 11 Click OK. 12 Click Next, review the options that you selected, and then click Finish. After the recovery ESX Server. Virtual disks are excellent for testing and evaluation purposes. The following platforms support virtual disks created from recovery points: ■
  • Samsung MZ-5PA256C | User Manual - Page 142
    142 Managing backup destinations Running a one-time virtual conversion To run a one-time recovery point conversion to virtual disk 1 On the Tasks page, click One Time Virtual Conversion. 2 Click the virtual disk type (and version, if applicable) that you want to create, and then click Next. 3 Do
  • Samsung MZ-5PA256C | User Manual - Page 143
    Managing backup destinations 143 Running a one-time virtual conversion System Uses the current system index file that is located in the recovery point storage location. The system index file displays a list of all of the drives on your computer and any associated recovery points from which you can
  • Samsung MZ-5PA256C | User Manual - Page 144
    144 Managing backup destinations Running a one-time virtual conversion If you selected VMware Virtual Disk or Microsoft Virtual Disk as the conversion format. ■ Folder for virtual disks Type the path to the folder where you want to place the virtual disk files. ■ Browse Click Browse to locate the
  • Samsung MZ-5PA256C | User Manual - Page 145
    Managing backup destinations 145 Running a one-time virtual conversion If you selected VMware ESX ■ ESX server name or IP address Server as the conversion format. Type the name of the server or the server's IP address. ■ ESX Server Credentials In the ESX Server Credentials group box, type a
  • Samsung MZ-5PA256C | User Manual - Page 146
    the computer after recovery. During recovery a text-based answer file is generated that scripts the answers for a series of dialog boxes. When the Mini-Setup wizard starts, it looks for this answer to automate the wizard. perform a search for "Mini-Setup" on the Microsoft Help and Support Web site.
  • Samsung MZ-5PA256C | User Manual - Page 147
    you selected Microsoft Virtual Disk as the conversion format. 8 Click Next. 9 Review the summary of the choices you made. If you need to make any ESX Server. Virtual disks are excellent for testing and evaluation purposes. The following platforms support virtual disks created from recovery points: ■
  • Samsung MZ-5PA256C | User Manual - Page 148
    148 Managing backup destinations Defining a virtual conversion job You can also create a one-time virtual conversion. See "Running a one-time virtual conversion" on page 141. See "Viewing the properties of a virtual conversion job" on page 153. See "Viewing the progress of a virtual conversion job"
  • Samsung MZ-5PA256C | User Manual - Page 149
    Managing backup destinations 149 Defining a virtual conversion job If you selected VMware Virtual Disk or ■ Folder for virtual disks Microsoft Virtual Disk as the conversion format. Type the path to the folder where you want to place the virtual disk files. ■ Browse Click Browse to locate the
  • Samsung MZ-5PA256C | User Manual - Page 150
    150 Managing backup destinations Defining a virtual conversion job If you selected VMware ESX Server as the ■ ESX server name or IP address conversion format. Type the name of the server or the server's IP address. ■ ESX Server Credentials In the ESX Server Credentials group box, type a valid
  • Samsung MZ-5PA256C | User Manual - Page 151
    the computer after recovery. During recovery a text-based answer file is generated that scripts the answers for a series of dialog boxes. When the Mini-Setup wizard starts, it looks for this answer to automate the wizard. perform a search for "Mini-Setup" on the Microsoft Help and Support Web site.
  • Samsung MZ-5PA256C | User Manual - Page 152
    your virtual disk is stored on a FAT32 drive (any file system that does not support files larger than 2 GB). Or, if you want to copy the virtual disk this option to run the conversion only when you run it yourself, manually. Select this option to run the conversion at the specified start time and
  • Samsung MZ-5PA256C | User Manual - Page 153
    on-demand recovery point conversion to virtual disk format. A manual conversion starts immediately. To run an existing virtual conversion job conversion job You can use Properties for a selected virtual conversion job to review a summary of the settings, options, and assigned schedule. To view the
  • Samsung MZ-5PA256C | User Manual - Page 154
    154 Managing backup destinations About managing file and folder backup data To edit a virtual conversion job 1 On the Tasks page, click Run or Manage Virtual Conversions. 2 Select the name of a conversion job that you want to edit. 3 Do one of the following: To change the schedule To change the
  • Samsung MZ-5PA256C | User Manual - Page 155
    backup data. See "Automating management of backup data" on page 156. 5 Click OK. Manually deleting files from your file and folder backup You can manually delete the files that are stored in your backup destination. To manually delete files from your file and folder backup 1 On the Home or Tasks
  • Samsung MZ-5PA256C | User Manual - Page 156
    156 Managing backup destinations Automating management of backup data ■ If you don't know the name of the file, click Search to return a list of all of the files that have been backed up, and then browse for the file. 3 Click View All Versions to display all versions of each file that exist in the
  • Samsung MZ-5PA256C | User Manual - Page 157
    Managing backup destinations 157 Moving your backup destination ■ Select Warn me when backup storage exceeds threshold if you only want to be notified when the storage size is exceeded, but you do not want any action to be taken. ■ Select Automatically optimize storage if you want Norton Ghost to
  • Samsung MZ-5PA256C | User Manual - Page 158
    158 Managing backup destinations Moving your backup destination 5 Select the defined backups that should use the new backup destination. Deselect the defined backups that you do not want to move. 6 Select Save as default backup destination if you want to use this destination as the default backup
  • Samsung MZ-5PA256C | User Manual - Page 159
    13 Chapter Recovering files, folders, or entire drives This chapter includes the following topics: ■ About recovering lost data ■ Recovering files and folders by using file and folder backup data ■ Recovering files and folders using a recovery point ■ Recovering a secondary drive ■ Restoring using
  • Samsung MZ-5PA256C | User Manual - Page 160
    160 Recovering files, folders, or entire drives Recovering files and folders by using file and folder backup data Norton Ghost includes a search tool to help you locate the files that you want to recover. To recover files and folders by using file and folder backup data 1 On the Home or Tasks page,
  • Samsung MZ-5PA256C | User Manual - Page 161
    Recovering files, folders, or entire drives 161 Recovering files and folders using a recovery point ■ Click Recovered Files folder on the desktop to restore your files to a Recovered Files folder on your Windows desktop. Norton Ghost creates this folder during the restore. ■ Click Alternate folder
  • Samsung MZ-5PA256C | User Manual - Page 162
    162 Recovering files, folders, or entire drives Recovering files and folders using a recovery point Filename System Lets you browse to another location, for example, an external (USB) drive or removable media to select a recovery point (.v2i) file. Select this option, and then do the following: ■
  • Samsung MZ-5PA256C | User Manual - Page 163
    Recovering files, folders, or entire drives 163 Recovering files and folders using a recovery point 6 Click Recover Files. 7 In the Recover My Files dialog box, do one of the following: ■ Click Original folders to have your files restored in the original folder where they existed when they were
  • Samsung MZ-5PA256C | User Manual - Page 164
    on page 173. To recover a drive, you must have a recovery point that includes the drive that you want to recover. If you are not sure, review the Status page to determine what recovery points are available. See "Monitoring backup protection from the Status page" on page 118. Note: Before you proceed
  • Samsung MZ-5PA256C | User Manual - Page 165
    have selected. See "Recovery options" on page 165. 9 Click Next and review your selections. 10 Click Finish, then click Yes. If the wizard cannot , you might be prompted to insert the Symantec Recovery Disk CD and manually start the recovery environment so that you can complete the recovery. When
  • Samsung MZ-5PA256C | User Manual - Page 166
    signature Restores the original, physical disk signature of the hard drive. Disk signatures are part of all Windows operating systems that Norton Ghost supports. Disk signatures are required to use the hard drive. Select this option if either of the following situations are true: ■ Your computer
  • Samsung MZ-5PA256C | User Manual - Page 167
    Recovering files, folders, or entire drives 167 Restoring using LightsOut Restore The Norton Ghost LightsOut Restore feature enables administrators to restore a computer from a remote location, regardless of the state the computer is currently in, so long as its file system is intact. This option
  • Samsung MZ-5PA256C | User Manual - Page 168
    168 Recovering files, folders, or entire drives Restoring using LightsOut Restore 4. Run the LightsOut Restore wizard by going to the Windows Start menu and selecting Programs > Symantec > Norton Ghost 15.0. This installs the Symantec recovery environment to the local file system, and creates an
  • Samsung MZ-5PA256C | User Manual - Page 169
    list of network and storage drivers that are not supported in the Symantec recovery environment. Select the box next current Windows installation to the Symantec recovery environment, review the list of missing storage drivers, and then Automatically start network services Description Select this
  • Samsung MZ-5PA256C | User Manual - Page 170
    when you start the Symantec recovery environment. Useful for troubleshooting a system recovery. Click Configure to specify pcAnywhere log on . This option is available on any Windows operating system that supports the Microsoft CryptoAPI. Reconfiguring Using the LightsOut Restore Wizard You can
  • Samsung MZ-5PA256C | User Manual - Page 171
    Recovering files, folders, or entire drives 171 Restoring using LightsOut Restore Reconfiguring Using the LightsOut Restore Option Wizard 1 From Windows, click Start > All Programs > Symantec > Norton Ghost 15.0 > LightsOut Restore Setup. 2 Make your desired changes in the wizard screens, and then
  • Samsung MZ-5PA256C | User Manual - Page 172
    172 Recovering files, folders, or entire drives Restoring using LightsOut Restore
  • Samsung MZ-5PA256C | User Manual - Page 173
    Symantec Recovery Disk ■ About using the networking tools in Symantec Recovery Disk ■ About viewing properties of recovery points and drives ■ About the Support Utilities About recovering a computer If Windows fails to start or does not run normally, you can recover your computer using the Symantec
  • Samsung MZ-5PA256C | User Manual - Page 174
    your computer, watch for instructions on your computer monitor, or refer to your manufacturer's instructions. Starting a computer by using in a safe place. See If driver validation fails in the Norton Ghost™ User's Guide. Note: Symantec Recovery Disk requires a minimum of 512 MB of RAM to run.
  • Samsung MZ-5PA256C | User Manual - Page 175
    environment already could be installed on your computer's hard drive. Either watch your computer monitor after the computer restarts for on-screen instructions, or refer to your manufacturer's documentation. 3 Restart the computer. If you cannot start the computer from the CD, you might need to
  • Samsung MZ-5PA256C | User Manual - Page 176
    176 Recovering a computer How to prepare to recover a computer 3 In the BIOS setup window, select Boot Sequence, and then press Enter. 4 Follow the on-screen instructions to make the CD or DVD device be the first bootable device in the list. 5 Put your Symantec Recovery Disk CD into the CD drive,
  • Samsung MZ-5PA256C | User Manual - Page 177
    the virus definitions to a disk and then use them on the troubled computer. Note: Depending on which version of the product you have purchased CD burner. See If driver validation fails in the Norton Ghost User's Guide. To locate the latest virus definitions 1 Insert the Symantec Recovery Disk CD
  • Samsung MZ-5PA256C | User Manual - Page 178
    178 Recovering a computer Recovering a computer ■ Scroll down and select Run command. ■ Click OK. 3 Click Run Update Locator. 4 Click Find and retrieve virus definitions. If more recent virus definitions are not found, you can still scan for viruses on your damaged computer by using the virus
  • Samsung MZ-5PA256C | User Manual - Page 179
    Recovering a computer 179 Recovering a computer recover your computer or other hard drive back to the state it was in when the recovery point was created. See "Recovering a computer from a virtual disk file" on page 183. To recover a computer 1 Start the computer by using the Symantec Recovery Disk
  • Samsung MZ-5PA256C | User Manual - Page 180
    significantly increase the time required for the recovery to complete. See "Recovering files and folders using Symantec Recovery Disk " on page 187. 9 Click Next to review the recovery options that you selected.
  • Samsung MZ-5PA256C | User Manual - Page 181
    Recovering a computer 181 Recovering a computer 10 Select Reboot when finished if you want the computer to restart automatically after the recovery process finishes. 11 Click Finish. 12 Click Yes to begin the recovery process. Edit target drive and options The following table describes the options
  • Samsung MZ-5PA256C | User Manual - Page 182
    is installed. Restores the original, physical disk signature of the hard drive. Disk signatures are part of all Windows operating systems that Norton Ghost supports. Disk signatures are required to use the hard drive. Select this option if either of the following situations are true: ■ Your computer
  • Samsung MZ-5PA256C | User Manual - Page 183
    original drive, but the drive's partitions were modified since the recovery point was created. ■ You suspect that a virus or some other problem has corrupted your drive's master boot record. Recovering a computer from a virtual disk file Using the recovery environment, you can recover your computer
  • Samsung MZ-5PA256C | User Manual - Page 184
    recovery options" on page 185. The options that are available depend on the target drive that you selected earlier. 10 Click Next to review the recovery options that you selected. 11 Select Reboot when finished if you want the computer to restart automatically after the recovery process finishes
  • Samsung MZ-5PA256C | User Manual - Page 185
    Recovering a computer 185 Recovering a computer from a virtual disk file Virtual disk recovery options The following table describes the recovery options that are available when you recover a virtual disk. Option Description Verify recovery point before restore Verifies whether a recovery point
  • Samsung MZ-5PA256C | User Manual - Page 186
    the hard drive. Disk signatures are part of all Windows operating systems that Norton Ghost supports. Disk signatures are required to use the hard drive. Select this option if either of point was created. ■ You suspect that a virus or some other problem has corrupted your drive's master boot record.
  • Samsung MZ-5PA256C | User Manual - Page 187
    point from the list, and then click OK. Note: If you have trouble finding the recovery points in a network location, in the File name box recovery points. For example, \\computer_name\share_name. If you are still having problems, try entering the computer's IP address. See "About using the
  • Samsung MZ-5PA256C | User Manual - Page 188
    computer or your files and folders fromSymantec Recovery Disk. Note: Additional computer memory might be required to recover your computer across a network. See "Starting networking services" on page 189.
  • Samsung MZ-5PA256C | User Manual - Page 189
    services If you need to start networking services, you can do so manually. To start networking services ◆ On the Network panel, click Start My Networking Services Recovery Disk. The thin host in Symantec Recovery Disk does not support file transfers and cannot be used to add drivers for network or
  • Samsung MZ-5PA256C | User Manual - Page 190
    can remotely manage a recovery or perform other tasks that are supported in Symantec Recovery Disk. Note: The client computer cannot transfer files remote connection item. For more information, see the Symantec pcAnywhere User's Guide. Note: You do not need to choose to automatically logon to the
  • Samsung MZ-5PA256C | User Manual - Page 191
    Properties window on the Protect Item tab. The thin host does not support encryption. 5 In pcAnywhere, start the remote control session. If the network drive from within Symantec Recovery Disk If you started the networking services after you started the recovery environment, you can map a network
  • Samsung MZ-5PA256C | User Manual - Page 192
    Configure Network Connection Settings. 2 If you are prompted to start networking services, click Yes. Getting a static IP address If you want to restore /share on the network (usually caused by the lack of an available DHCP service), you can assign a unique static IP address to the computer that is
  • Samsung MZ-5PA256C | User Manual - Page 193
    Recovering a computer 193 About viewing properties of recovery points and drives 6 Type the address of the computer that you want to ping on the network segment. 7 Click OK. If you specified a computer name or a computer name and domain as the address method, make note of the IP address that is
  • Samsung MZ-5PA256C | User Manual - Page 194
    version number associated with the recovery point The name of the computer on which the recovery point was created If you enabled search engine support for the recovery point, this property is displayed. Identifies the application (Norton Ghost) that was used to create the recovery point. To view
  • Samsung MZ-5PA256C | User Manual - Page 195
    utilities that Symantec Technical Support might ask you to use to troubleshoot any hardware issues that you encounter. You might be required to supply the information that is generated by these utilities if you call Symantec Technical Support for help resolving problems. Note: You should only
  • Samsung MZ-5PA256C | User Manual - Page 196
    196 Recovering a computer About the Support Utilities
  • Samsung MZ-5PA256C | User Manual - Page 197
    15 Chapter Copying a drive This chapter includes the following topics: ■ About copying a drive ■ Preparing to copy drives ■ Copying one hard drive to another hard drive About copying a drive You can use the Copy Drive feature to copy your operating system, applications, and data from one hard drive
  • Samsung MZ-5PA256C | User Manual - Page 198
    of the plastic connector lines up with the angled edge of the pin socket. 5 Anchor the drive in the bay area according to the manufacturer's instructions. 6 Do the following to change the BIOS settings to recognize the new hard drive: ■ Open the BIOS setup. As the computer starts, watch the computer
  • Samsung MZ-5PA256C | User Manual - Page 199
    Copying a drive 199 Copying one hard drive to another hard drive To copy one hard drive to another hard drive 1 On the Tools page, click Copy My Hard Drive. 2 Complete the steps in the wizard to copy the drive. The wizard steps you through the process of selecting the right drive to copy, selecting
  • Samsung MZ-5PA256C | User Manual - Page 200
    200 Copying a drive Copying one hard drive to another hard drive Table 15-1 Drive-to-drive copying options (continued) Option Description Ignore bad sectors during copy This option copies the drive even if there are errors on the disk. Copy MBR This option copies the master boot record from
  • Samsung MZ-5PA256C | User Manual - Page 201
    can then search for files by name. Google Desktop does not index the content of files. It only indexes the file names. Enabling search engine support To use this feature with a search engine such as Google Desktop, you must do all of the following: Install a search engine You can download and
  • Samsung MZ-5PA256C | User Manual - Page 202
    the index to perform searches by file name. See "To enable search engine support for a backup job" on page 203. Note: Recovery points that already Google Desktop. 3 Click Download Google Desktop from the Web and follow instructions for installation. 4 When installed, click OK in the Norton Ghost
  • Samsung MZ-5PA256C | User Manual - Page 203
    for Google Desktop and Backup Exec Retrieve on the Options page of the wizard. ■ Define a new backup job and select Enable search engine support for Google Desktop and Backup Exec Retrieve on the Options page of the wizard. Recovering files using Google Desktop's Search Desktop feature If you have
  • Samsung MZ-5PA256C | User Manual - Page 204
    204 Using a search engine to search recovery points Recovering files using Google Desktop's Search Desktop feature ■ Right-click the Google Desktop icon in the system tray and click Indexing > Re-Index. Re-indexing can take a significant amount of time. Be sure to wait until it completes before
  • Samsung MZ-5PA256C | User Manual - Page 205
    its VHD counterpart in the same backup job using Norton Ghost. Also not supported is the ability to back up a VHD that is hosted on or "nested backup jobs for each disk. Backing up a physical disk that hosts a VHD is supported as long as you do not include the VHD as another volume in the same
  • Samsung MZ-5PA256C | User Manual - Page 206
    206 About backing up Microsoft virtual environments About backing up and restoring Microsoft Hyper-V virtual machines http://technet.microsoft.com/en-us/library/dd440865(WS.10).aspx About backing up and restoring Microsoft Hyper-V virtual machines To create a backup of a Microsoft Hyper-V virtual
  • Samsung MZ-5PA256C | User Manual - Page 207
    106 set security for 111 setting up recovery actions for 109 starting, stopping, or restarting 108 troubleshooting in Services 106 Agent Deployment using 103 Windows Vista 103 agents setting security for 98 archive copying recovery points 139 attached VHD 62 B backing up dual-boot
  • Samsung MZ-5PA256C | User Manual - Page 208
    189 recovering, about 173 recovering, preparing for 176 computer agent services, checking 105 tour 105 Computer List adding computers to 102 viewing agent 108, 110 devices supported storage 19 disable a backup 97 disabled features 20 disk media supported 19 disks rescanning 116 drive copying
  • Samsung MZ-5PA256C | User Manual - Page 209
    20 Event Log about 127 use to troubleshoot 127 event-triggered backups enabling 96 ThreatCon number kept 155 files locating versions of 156 manually deleting from file and folder backup 155 opening Google Desktop configure backups to support 132 enable support for 23 set up support for using 201 use
  • Samsung MZ-5PA256C | User Manual - Page 210
    support for 205 N network adjust throttling during backup 39 network credentials, about 68 network drive, how to map 191 network services configuring 113 Norton Ghost Agent automatic start 107 deploy over a network 103 manually install from product CD 103 setting up recovery actions for 109 Norton
  • Samsung MZ-5PA256C | User Manual - Page 211
    checking for viruses 129 checking integrity of 73 choosing options for 65 copying supported media for storing 57 explore 129 mount 129-130 mount from Windows to users to back up 111 service starting, stopping or restarting agent 108 services best practices for using 107 opening on local computer 108
  • Samsung MZ-5PA256C | User Manual - Page 212
    drive 122 stopping agent 108 stopping computer agent services 105 stopping tasks 94 Support Utilities 195 Symantec Backup Exec Web Retrieve configuring 176 scanning hard disk 178 starting 174 Support Utilities 195 testing 27-28 troubleshooting 175 viewing drive properties 194 viewing recovery
  • Samsung MZ-5PA256C | User Manual - Page 213
    W Windows 7 support for 14, 17 Windows Explorer mount recovery points from 131 viewing file and folder version information in 156 Index 213
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Norton Ghost 15.0 User's
Guide