Samsung NQ70T5511DS/AA Installation Guide - Page 15

Troubleshooting Information codes Oven Displayed code C-d0 C-d1 C-F0 C-F2 C-20 Possible cause Solution This code occurs if the control key is short for 1 minute. Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center. This code occurs if the door lock is mispositioned. This code occurs if communication between the Main and Sub PBA is interrupted. This code occurs if communication between the Main and Touch is interrupted. The oven sensor is open when the oven is operating. Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. The oven sensor is short when the oven is operating. Displayed code Possible cause C-21 This code occurs if the internal temperature rises abnormally high. C-30 The PCB sensor is open when the oven is operating. The PCB sensor is short when the oven is operating. Solution Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. C-31 This code occurs if the PCB temperature rises abnormally high. Call for service. C-A2 Cooling motor is abnormally operated. bAd LinE This error message displays if power connection is installed improperly. Call for service. 1. Disconnect the power. 2. Reconnect the power connection properly, and the message disappears. Troubleshooting Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN.indd 15 English 15 11/11/2019 6:07:32 PM