Samsung NX58K7850SG/AA User Manual - Page 48

English, Problem, Possible cause, Action

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Troubleshooting Problem The oven light (lamp) will not turn on. Oven smokes excessively during broiling. Possible cause Action The oven door lock is turned on. The display will show the Lock icon. Hold the oven door open and press the START/SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. The Sabbath function has been activated. SAb and the time of day will show in the display. All other controls and signals will be deactivated. To cancel the Sabbath function and reactivate the light switch and other controls, press and hold the Bake and Touch to Wake-Up pads simultaneously for 3 seconds. A loose or burned-out bulb. See page 44. The switch operating the oven light needs to be replaced. Call for a qualified service technician. Meat or food was not properly prepared before broiling. Cut away excess fat and/or fatty edges that may curl. An improperly See broiling guide on page 25. positioned top oven rack. The controls are not being set properly. See page 24. Greasy buildup on oven Regular cleaning is necessary surfaces. when broiling frequently. Problem Possible cause Action Cooking is finished, but the cooling fan is still running. the fan automatically runs for a certain amount of time to ventilate inside the oven. This is not a product malfunction, so there is no need to worry. Oven will not self-clean. Crackling or popping sound. The oven door lock is turned on. The Smart Divider is installed in the oven. The oven is too hot. The self-cleaning oven controls are not properly set. This is normal. The display will show the Lock icon. Hold the oven door open and press the START/SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. Self-clean will not operate with the Smart Divider installed. Remove it from the oven. Let the oven cool down and reset the controls. The self-clean cycle will not lock the oven door if the oven temperature is too hot. The door must lock before the selfclean cycle can start. Reset the self-cleaning oven controls. (See page 43.) This is the sound of the metal heating and cooling during any cooking or cleaning function. Troubleshooting 48 English

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48 English
Troubleshooting
Troubleshooting
Problem
Possible cause
Action
Cooking is
finished, but the
cooling fan is
still running.
the fan automatically
runs for a certain
amount of time to
ventilate inside the oven.
This is not a product malfunction,
so there is no need to worry.
Oven will not
self-clean.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the
START/SET
pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Smart Divider is
installed in the oven.
Self-clean will not operate with
the Smart Divider installed.
Remove it from the oven.
The oven is too hot.
Let the oven cool down and reset
the controls. The self-clean cycle
will not lock the oven door if the
oven temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page
43
.)
Crackling or
popping sound.
This is normal.
This is the sound of the metal
heating and cooling during any
cooking or cleaning function.
Problem
Possible cause
Action
The oven light
(lamp) will not
turn on.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the
START/SET
pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Sabbath function
has been activated.
SAb and the time of day will show
in the display. All other controls
and signals will be deactivated. To
cancel the Sabbath function and
reactivate the light switch and
other controls, press and hold the
Bake and Touch to Wake-Up pads
simultaneously for 3 seconds.
A loose or burned-out
bulb.
See page
44
.
The switch operating the
oven light needs to be
replaced.
Call for a qualified service
technician.
Oven smokes
excessively
during broiling.
Meat or food was not
properly prepared
before broiling.
Cut away excess fat and/or fatty
edges that may curl.
An improperly
positioned top oven rack.
See broiling guide on page
25
.
The controls are not
being set properly.
See page
24
.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.