Samsung PPM50M7HB User Manual (ENGLISH) - Page 46
Troubleshooting: Before Contacting Service Personnel, Before Contacting Service Personnel - sale
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Troubleshooting: Before Contacting Service Personnel Before contacting Samsung after-sales service, perform the following simple checks. If you cannot solve the problem using the instructions below, note the model and serial number of the PDP Display and contact your local dealer. No sound or picture Normal picture but no sound No picture or black and white picture Sound and picture interference Remote control malfunctions Screen is black and power indicator light blinks steadily. ◆ Check that the mains lead has been connected to a wall socket. ◆ Check that you have pressed the ON or OFF button on the remote control. ◆ Check the picture contrast and brightness settings. ◆ Check the volume. ◆ Check the volume. ◆ Check whether the volume MUTE button on the remote control has been pressed. ◆ Adjust the color settings. ◆ Check that the video system selected is correct. ◆ Plug your PDP Display into a different mains socket. ◆ Replace the remote control batteries. ◆ Clean the upper edge of the remote control (transmission window). ◆ Check the battery terminals. ◆ On your computer check: Power, Signal Cable. The PDP Display is using its power management system. Move the computer's mouse or press any key on the keyboard. English - 46