Samsung R500 User Manual - Page 31

Base on the test result, select, You will see the following screen when you select

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3 Base on the test result, select Yes / No / Show Again. Do you still see the same problem on the test screen? If you need to see the photo again, click Show Again. Yes No Show Again • You will see the following screen when you select Yes. Self Diagnosis Complete Contact the Samsung Call Center for assistance. Please have the following information ready: ‐ Model Code S/N OK • You will see the following screen when you select No. Self Diagnosis Complete If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the problem persists, follow the steps below: ‐ Turn off your monitor and any other connected device, such as a PC. Turn on your monitor first and then the other connected device. ‐ Update the operating system and graphics card driver to the latest version and restart your PC. ‐ Connect the other device, such as a PC, to a different input port on your monitor. ‐ Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All. ‐ Replace the cable with the one enclosed with your monitor. OK 31

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31
3
Base on the test result, select
Yes
/
No
/
Show Again
.
Yes
No
Show Again
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
•
You will see the following screen when you select
Yes.
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐
Model Code: **************
‐
S/N: **************
OK
•
You will see the following screen when you select
No.
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a
problem. If
the problem persists, follow the
steps below:
‐
Turn off your monitor and any other connected device, such as a PC. Turn on your monitor
first and then the other connected device.
‐
Update the operating system and graphics card driver to the latest version and restart your PC.
‐
Connect the other device, such as a PC, to a different input port on your monitor.
‐
Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
‐
Replace the cable with the one enclosed with your monitor.
OK