Samsung RF22K9381SG User Manual - Page 62
Troubleshooting, General, put in the coldest area of the fridge or near the cooling vent.
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Troubleshooting If you encounter a problem with the refrigerator, first check the tables starting below, and then try the suggested actions. General Symptom The refrigerator does not operate or cool. Food in the fridge freezes. You hear unusual noises or sounds. Action • Make sure the power cord is connected properly. • Make sure the temperature control is set correctly. Try setting to a lower temperature. • Make sure the refrigerator is not being exposed to direct sunlight and is not near a heat source. Failing to do so may affect the cooling performance. • Make sure the refrigerator is far enough away from rear walls, side walls, or cabinets to allow proper ventilation. Failing to do so may affect the cooling performance. • Too much food can block the internal ventilation of the refrigerator. To keep the refrigerator operating normally, do not put too much food inside. • Check if the temperature control is set to the lowest temperature. If so, change to a higher temperature. • This can happen if the ambient room temperature is too low. Set the room temperature higher. • Check if food containing a high proportion of water has been put in the coldest area of the fridge or near the cooling vent. If so, move the food to other shelves in the fridge. • Make sure the refrigerator is installed on a stable, flat surface. • Make sure the refrigerator is far enough away from rear walls, side walls, and cabinets to allow proper ventilation. • Make sure that there are no foreign objects (coins, keys, cutlery, etc.) inside or underneath the refrigerator. • The refrigerator may produce a ticking sound from inside. This occurs when the various accessories contract or expand as the temperature inside changes. This is normal. Troubleshooting 62 English Untitled-8 62 2016-03-30 1:29:24