Samsung RF28N9780SR User Manual - Page 70

Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Fridge/freezer does not operate. Fridge/freezer temperature is warm. Fridge/freezer is over-cooling. Interior wall is hot. Possible causes • Power cord is not plugged in properly. • Temperature control is not set correctly. • Refrigerator is located near a heat source or direct sunlight. • Not enough clearance between refrigerator and nearby walls or cabinets. • The refrigerator is overloaded. Food is blocking the refrigerator vents. • Temperature control is not set correctly. • Refrigerator has heat-proof piping in the interior wall. Solution • Properly plug in the power cord. • Set the temperature lower. • Keep the refrigerator away from direct sunlight or a heat source. • Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets. • Do not overload the refrigerator. Do not allow food to block ventilation. • Set the temperature higher. • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. Troubleshooting 70 English Untitled-8 70 2018-08-27 4:45:10