Samsung SCS-2U3100/VER User Manual Ver.f8 (English) - Page 11
Activating Your Verizon Wireless Network Extender, Getting Help
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• The external GPS antenna (provided with your Verizon Wireless Network Extender) allows you to place the Verizon Wireless Network Extender further from a window and run the antenna to an area with stronger GPS reception. Warning!: You may not be able to make 911 calls in the event of an electrical power outage, broadband connection failure, or other service disruption outside of the Verizon Wireless network coverage area. 911 services may be limited in areas outside of the Verizon Wireless network coverage area. Not all public safety answering points have location-based E911 technology. Always be prepared to report your location to the 911 operator when placing an emergency call. Mobile phones operate using radio signals which cannot guarantee connection in all conditions. Activating Your Verizon Wireless Network Extender Your Network Extender should already be activated. If it is not activated, please call Verizon Wireless Customer Service at (800) 922-0204 or *611 from your Verizon Wireless mobile phone and select the option for technical support. Note: The Network Extender must be activated for use on the Verizon Wireless network before setup. It will not work unless it has been activated. Should you need to activate your Network Extender, you will be asked to provide the following information: • Primary Wireless Phone Number or Verizon Wireless Account Number (located on your Verizon Wireless billing statement) • Account Password • MAC ID of the Network Extender found on the sticker affixed to the device. Getting Help Note: In order to establish an initial connection to the Verizon Wireless Network Extender network, your mobile phone needs to move within close proximity of your Network Extender unit. After connecting to the network, you can move within a broader perimeter while remaining under Network Extender coverage. Refer to www.verizonwireless.com/ support for additional details. Note: Both the coverage area required to establish an initial connection and the broader coverage area of the Network Extender cannot be guaranteed and may vary due to environmental factors, such as physical structures and the strength of external cell tower coverage. Reaching Verizon Wireless Customer Service You can reach Verizon Wireless Customer Service in a number of ways: • Call us toll free at (800) 922-0204 or *611 from your Verizon Wireless mobile phone. • Visit the support pages at www.verizonwireless.com/support. Using Your Device 8