Samsung T27A550 User Manual (user Manual) (ver.1.0) (English) - Page 127

Sound Test, Support, Self Diagnosis, Speaker Select, TV Speaker, Sound

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Issues Solutions and Explanations Sound Problem There is no sound or the sound is too low at maximum volume. First, perform a Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support - Self Diagnosis - Sound Test) If the audio is OK, the sound problem may caused by the source or signal. •• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV. The picture is good but there is •• Set the Speaker Select option to TV Speaker in the Sound menu. no sound. •• If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the TV. •• If you are using an external device, check the device's audio output ◀ option (ex. you may need to change your cable box's audio option to HDMI when you have a HDMI connected to your TV). ▶ •• If you are using a DVI to HDMI cable, a separate audio cable is required. •• If your TV has a headphone jack, make sure there is nothing plugged into it. •• Reboot the connected device by reconnecting the device's power cable. English

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◀
▶
English
Issues
Solutions and Explanations
Sound Problem
First, perform a
Sound Test
to confirm that your TV audio is properly
operating. (go to
MENU
-
Support
-
Self Diagnosis
-
Sound Test
)
If the audio is
OK
, the sound problem may caused by the source or signal.
There is no sound or the sound
is too low at maximum volume.
•
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc)
connected to your TV.
The picture is good but there is
no sound.
•
Set the
Speaker Select
option to
TV Speaker
in the
Sound
menu.
•
If you are using an external device, make sure the audio cables are
connected to the correct audio input jacks on the TV.
•
If you are using an external device, check the device’s audio output
option (ex. you may need to change your cable box’s audio option to
HDMI when you have a HDMI connected to your TV).
•
If you are using a DVI to HDMI cable, a separate audio cable is required.
•
If your TV has a headphone jack, make sure there is nothing plugged into
it.
•
Reboot the connected device by reconnecting the device’s power cable.