Schwinn 470 Journey 4.5 Elliptical Assembly and Owner's Manual - Page 43

Troubleshooting Condition/Problem No display/partial display/ unit will not turn on Things to Check Check electrical (wall) outlet Check connection at front of unit Check data cable integrity Check data cable connections/orientation Check console display for damage Console Display Unit operates but Contact HR not displayed HR cable connection at Console HR cable box connection Sensor grip Dry or calloused hands Static Handlebar Unit operates but Telemet- Chest Strap (optional) ric HR not displayed Interference Replace Chest Strap Replace Console Unit operates but Telemet- Interference ric HR displayed incorrectly Console displays "E2" error Check data cable integrity code Check data cable connections/orientation Console Electronics Solution Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace adapter or connection at unit if either are damaged. All wires in cable should be intact. If any are visibly crimped or cut, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If Console only has partial display and all connections are fine, replace the Console. If the above steps do not resolve the problem, contact Customer Care for further assistance. Be sure cable is connected securely to Console. Be sure cables from handlebars and cable to Console are secure and undamaged. Be sure hands are centered on HR sensors. Hands must be kept still with relatively equal pressure applied to each side. Sensors may have difficulty with dried out or calloused hands. A conductive electrode cream (heart rate cream) can help make better conduct. These are available on the web or at medical or some larger fitness stores. If tests reveal no other issues, Static Handlebar should be replaced. Strap should be "POLAR®" compatible and uncoded. Make sure strap is directly against skin and contact area is wet. Try moving unit away from sources of interference (TV, Microwave, etc). If interference is eliminated and HR does not function, replace strap. If HR still does not function, replace Console. Make sure that the HR receiver is not blocked by a personal electronic device in the left side of the media tray. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. If tests reveal no other issues, contact Customer Care. 43