Schwinn 470 Journey 4.5 Elliptical Assembly and Owner's Manual - Page 44

Condition/Problem, Things to Check, Solution

Page 44 highlights

Condition/Problem No speed/RPM reading, Console displays "Please Stride" error code Console shuts off (enters sleep mode) while in use Fan will not turn on or will not turn off Fan will not turn on, but Console operates Unit rocks/does not sit level Foot pedals loose/unit difficult to operate Things to Check Check data cable integrity Check data cable connections/orientation Check magnet position (requires shroud removal) Check Speed Sensor (requires shroud removal) Check electrical (wall) outlet Check connection at front of unit Check data cable integrity Check data cable connections/orientation Reset machine Check magnet position (requires shroud removal) Check Speed Sensor (requires shroud removal) Check data cable integrity Check data cable connections/orientation Reset machine Check for blockage of fan Check leveler adjustment Check surface under unit Hardware Solution All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Magnet should be in place on pulley. Speed sensor should be aligned with magnet and connected to data cable. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace adapter or connection at unit if either are damaged. All wires in the cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Unplug unit from electrical outlet for 3 minutes. Reconnect to outlet. Magnet should be in place on pulley. Speed sensor should be aligned with magnet and connected to data cable. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Unplug unit from electrical outlet for 3 minutes. Reconnect to outlet. Unplug unit from electrical outlet for 5 minutes. Remove material from fan. If necessary, detach the Console to help with removal. Replace the Console if unable to remove blockage. Adjust levelers until machine is level. Adjustment may not be able to compensate for extremely uneven surfaces. Move machine to level area. Tightly secure all hardware on the Pedal Arms and Handlebar Arms. 44

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44
Condition/Problem
Things to Check
Solution
No speed/RPM reading,
Console displays “Please
Stride” error code
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor (re
-
quires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace adapter
or connection at unit if either are damaged.
Check data cable integrity
All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine
Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor (re
-
quires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Fan will not turn on or will
not turn off
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small
latch on connector should line up and snap into place.
Reset machine
Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan
Unplug unit from electrical outlet for 5 minutes. Remove material
from fan. If necessary, detach the Console to help with removal.
Replace the Console if unable to remove blockage.
Unit rocks/does not sit
level
Check leveler adjustment
Adjust levelers until machine is level.
Check surface under unit
Adjustment may not be able to compensate for extremely uneven
surfaces. Move machine to level area.
Foot pedals loose/unit dif
-
ficult to operate
Hardware
Tightly secure all hardware on the Pedal Arms and Handlebar
Arms.