Schwinn 510e Elliptical Assembly & Owners Manual - Page 32

TROUBLESHOOTING Condition/Problem No display/partial display/ unit will not turn on Unit operates but Contact HR not displayed Unit operates but Bluetooth® HR not displayed Unit operates but Bluetooth® HR displayed incorrectly No speed/RPM reading, Console displays "Please Stride" error code Things to Check Check electrical (wall) outlet Check connection at front of unit Check data cable integrity Check data cable connections/orientation Check console display for damage Console Display HR cable connection at Console HR cable box connection Sensor grip Dry or calloused hands Static Handlebar Chest Strap (not provided) Solution Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace adapter or connection at unit if either are damaged. All wires in cable should be intact. If any are visibly crimped or cut, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If Console only has partial display and all connections are fine, replace the Console. If the above steps do not resolve the problem, contact Customer Service (if inside US/Canada) or your local distributor (if outside US/Canada). Be sure cable is connected securely to Console. Be sure cables from handlebars and cable to Console are secure and undamaged. Be sure hands are centered on HR sensors. Hands must be kept still with relatively equal pressure applied to each side. Sensors may have difficulty with dried out or calloused hands. A conductive electrode cream (heart rate cream) can help make better conduct. These are available on the web or at medical or some larger fitness stores. If tests reveal no other issues, Static Handlebar should be replaced. Make sure strap is directly against skin and contact area is wet. Chest Strap Batteries Interference Replace Chest Strap Replace Console Connected to previous user Check data cable integrity If strap has replaceable batteries, install new batteries. Try moving unit away from sources of interference (TV, Microwave, etc). If interference is eliminated and HR does not function, replace strap. If HR still does not function, replace Console. The Console may be still connected to the previous user. Push Connect Bluetooth® button to disconnect from them/ connect to your chest strap. All wires in cable should be intact. If any are cut or crimped, replace cable. Check data cable connections/orientation Check magnet position (requires shroud removal) Check Speed Sensor (requires shroud removal) Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Magnet should be in place on pulley. Speed sensor should be aligned with magnet and connected to data cable. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. 32