Sharp DX-C400 DX-C310 DX-C3400 Operation Manual - Page 685
Problems Related To Transmission
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TROUBLESHOOTING PROBLEMS RELATED TO TRANSMISSION Problem Transmission does not take place. Point to check Is the telephone line connected securely? Is the correct dial mode set for your line? Is a busy signal received? Did a communication error occur? Has the correct original size been set? Solution Check the telephone line jack, the wall jack, and any extension adapters to make sure that all connections are secure. ☞ CONNECTION TO THE TELEPHONE LINE (page 4-4) Ask your administrator to verify that "Dial Mode Setting" is set correctly for the line you are using. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Default Settings" > "Dial Mode Setting" If a busy signal is received, the transmission is temporarily canceled and then automatically re-attempted after a brief interval. (Factory default setting: 2 attempts, 3 min. intervals) ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Recall in Case of Line Busy" To cancel the transmission, press the [JOB STATUS] key, select the key of the job that you wish to cancel, and then select the [Stop/Delete] key. Depending on the destination region and line conditions, transmission may fail if the transmission speed is too fast. Lower the transmission speed in the system settings and try again. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Initial Transmission Speed Setting" If an error occurs that prevents transmission, the transmission is temporarily canceled and then automatically re-attempted after a brief interval. (Factory default setting: 3 min. intervals) ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Recall in Case of Communication Error" To cancel the transmission, press the [JOB STATUS] key, select the key of the job that you wish to cancel, and then select the [Stop/Delete] key. The machine supports error correction mode (ECM) and is configured to automatically resend any part of a fax that is distorted due to noise on the line. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Default Settings" > "ECM" When an original is placed, the detected original size is displayed. If the original size displayed in this key is different from the size of the original you placed, be sure to select this key and specify the correct size. 7-19 Contents