Sharp DX-C400 DX-C310 DX-C3400 Operation Manual - Page 695
A one-touch individual, key or group key, cannot be stored., cannot be edited or, deleted.
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TROUBLESHOOTING PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem A one-touch individual key or group key cannot be stored. Point to check Has the maximum number of keys been stored? Have functions been disabled by the administrator? Solution Delete one-touch keys and group keys that are not being used. Some functions may have been disabled in the system settings (administrator). Check with your administrator. A one-touch individual key or group key cannot be edited or deleted. If the key is an individual key, is the key included in a group? Remove the key from the group and then edit or delete the key. (If the key is included in multiple groups, it must be removed from all groups.) ➞ "Address Book" (Web page only) If multiple group keys have been stored, print the Group List in "Sending Address List" in the system settings. The list will show where the key is stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Group List" Is the key being used in a reserved transmission or a transmission in progress? Wait until the transmission is finished or cancel the transmission and then edit or delete the key. Is the key included in a program key? Remove the key from the program and then edit or delete the key. (If the key is included in program, it must be removed from program.) ➞ "Job Program" (Web page only) If multiple program keys have been stored, print the Program List in "Sending Address List" in the system settings. The list will show where individual and group keys are stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Program List" Have functions been disabled by the administrator? Some functions may have been disabled in the system settings (administrator). Check with your administrator. Has your administrator enabled a function that prevents editing/deleting? If your administrator has enabled "Default Address Setting" or "Inbound Routing Settings" (in the Web pages), editing/deleting will not be possible. Check with your administrator. ➞ System Settings (Administrator) (Web page only) > "Image Send Settings" > "Scan Settings" > "Default Address" > "Default Address Setting" ➞ Application Settings (Web page only) > "Inbound Routing Settings" 7-29 Contents