Sony DSC-W370 Handycam® Handbook - Page 109

Table of contents Operation Search MENU/Settings Search Index Troubleshooting If you experience trouble with the camera, try the following solutions. 1 Check the items on pages 109 to 116. 2 Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power. 3 Initialize the settings (page 79). 4 Consult your Sony dealer or local authorized Sony service facility. Be aware that by sending the camera for repair, you give consent that the contents of the internal memory, music files may be checked. Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website. http://www.sony.net/ Battery pack and power Cannot insert the battery pack. • Make sure the direction of the battery is correct, and insert it until the battery eject lever is locked. Cannot turn on the camera. • After inserting the battery pack into the camera, it may take a few moments for the camera to power up. • Insert the battery pack correctly. • The battery pack is discharged. Insert a charged battery pack. • The battery pack terminals are dirty. Gently wipe away any dirt with a soft cloth. • Use a recommended battery pack. The power turns off suddenly. • Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the LCD screen before the power turns off. • When [Power Save] is set to [Stamina] or [Standard], if you do not operate the camera for a certain period of time while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again. 109GB